Troubleshooting: Blackberry Bridge - Blackberry PlayBook User Manual

User Guide
Issue
I can't pair my BlackBerry® PlayBook™
tablet with my BlackBerry smartphone
I can't reconnect to my BlackBerry
smartphone
The Bridge Browser icon is dimmed or
missing
I can't find a draft message I saved
I can't find a memo I'm searching for
Possible cause or solution
Verify that the BlackBerry® Bridge™ app is installed on your smartphone. You can
download the application from the BlackBerry App World™ storefront.
Verify that the Bluetooth® connection on your smartphone is turned on and that
your smartphone is within range.
Verify that the Bluetooth connection on your smartphone is turned on and that
your smartphone is within range.
The BlackBerry Bridge app on your smartphone might not be set to automatically
connect to your tablet. Try opening BlackBerry Bridge and connecting manually.
Your smartphone might already be connected to another tablet. In the BlackBerry
Bridge app on your smartphone, disconnect the other tablet and then try
connecting again.
Verify that your tablet is connected to the BlackBerry Bridge app.
You might need a smartphone data plan that supports tethering, or this feature
might not be supported by your wireless service provider. For more information,
contact your wireless service provider.
When you save a draft message, the message appears in your message inbox with
a draft icon. If you have multiple email addresses, look for the draft message in the
inbox of the address you are sending the message from. If you received a lot of
email since you saved the draft, it might appear far down in the inbox.
You can search only the titles of memos, not the contents.
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