Get Started With Sprint Worldwide Data Services; Access Email And Data Services On Internationally On Gsm/Umts Networks; Access Email And Data Services Internationally On Cdma Networks; International Roaming Status Messages - Samsung Galaxy Note 3 User Manual

Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and
utilize your CDMA data services domestically on the Sprint Network.

Get Started With Sprint Worldwide Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
n
available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services on Internationally on
GSM/UMTS Networks
To access your email and browse the Web when travelling, you may need to manually select the
carrier that provides Sprint service in your location. You can find a list of carriers for each country
where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select
the appropriate carrier network on your phone.
To select a GSM data service carrier for a specific country:
1. Press
a nd tap
2. Tap Roaming network, and then change the Roaming network option to Automatic.
3. Tap Roaming settings, and then tap Data under GSM networks to allow access to data
services while roaming.
Note: Depending on the networks available you may need to choose a specific network under
Roaming network.
Access Email and Data Services Internationally on
CDMA Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA, you
will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers
on the GSM network. If your phone has automatically selected a GSM network while traveling, then
you will need to set the phone to CDMA to access CDMA data services. (See Enable Global
Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.

International Roaming Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it appeared.
The following table lists and describes the status messages.
Sprint Worldwide Wireless Service
> Settings > Connections > More networks > Roaming.
133