System Updates; Before Updating Your Firmware; Update Your Phone - Samsung Galaxy Note 3 User Manual

4. On your computer, navigate to the detected phone (such as through the My Computer menu)
and open it.
5. If available, select a drive (Card for an optional installed memory card (not included), or Phone
for internal phone storage).
6. Select a folder (for example, Music for songs and albums) and copy files to it from your
computer.
7. When you are done, disconnect your phone from the computer.

System Updates

From time to time, updates may become available for your phone. Use System update options to
update your phone's internal software.

Before Updating Your Firmware

Updating your phone firmware will erase all user data from your phone. You must back up all critical
information before updating your phone firmware.
To back up information to your Google Account:
1. Press
a nd tap
2. Tap Backup and reset > Back up my data to turn on the feature (checkmark).
Tap Backup account to choose or sign in to a Google Account to use for backups.
l
Tap Automatic restore if you want information saved to the Google Account above to be
l
restored when you reinstall apps, such as after a firmware update, or when setting up a new
device.
To back up your Microsoft Exchange ActiveSync information:
1. Press
a nd tap
2. Tap Accounts, and then tap your Microsoft Exchange ActiveSync account.
3. Tap Sync all.
To preserve data on an optional installed memory card:
As an added precaution, to preserve any data on an optional installed microSD card, please remove
it from your phone prior to starting the update process.

Update Your Phone

Use the System Updates menu to download and run updates for your phone.
Tools and Calendar
> Settings > General.
> Settings > General.
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