After-Sales Service - Denon Professional DN-V750 Operating Instructions Manual

Script playback
Symptom
Script playback is not possible or
stops in the middle.
Serial communications
Symptom
Serial communications not possible.
LAN
Symptom
DN-V750/V755 not recognized.
SNTP time setting cannot be made.

17 AFTER-SALES SERVICE

z The period of warranty is 2 years from date of purchase.
During this period your store of purchase will accept requests
for repairs.
x For repairs after the term of the warranty, contact your store
of purchase. Repairs will be offered for a charge at the
customer's request if such repairs can restore the set's
functionality.
Possible problem
• The text of the script is wrong.
If there are mistakes in the script text, in
some cases script execution will not start.
This is to prevent malfunction.
Possible problem
• The RS-232C selector switch is not set.
• The communications settings on the controller do
not match the settings on the DN-V750/V755.
Possible problem
• The network settings have not been made.
• The IP addresses are redundant.
When multiple units of the DN-V750/V755
are connected, their IP addresses must not
be redundant.
When connected to an existing LAN, the IP
addresses must not be redundant.
•
Access is limited by firewall or router.
For inquiries on
repairs, handling, cleaning,
please contact
your store of purchase first.
• Refer to the description of scripts and correct
the text.
• Check the switch on the set's rear panel.
• Check the communications protocol of the
controller.
• Check the IP address, gateway address and
subnet mask settings.
•
Reset the IP addresses.
•
Contact the administrator of the LAN to which the
DN-V750/V755 is connected.
etc.,
c The minimum period for which performance parts for repairs
of this set will be kept in stock is 8 years after manufacture of
the set is terminated.
v For any questions on the warranty or repairs, please contact
your store of purchase.
ENGLISH
Remedy
Remedy
Remedy
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