VTech CareLine SN6127 Abridged User Manual page 93

Appendix
Troubleshooting
• Charge the battery in the cordless handset for at least
11 hours. For optimum daily performance, return the
cordless handset in the telephone base or handset
charger when not in use.
• Charge the pendant for at least three hours. For
optimum daily performance, return the pendant to the
pendant charger when not in use.
• You may have too many extension phones on your
telephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
• The layout of your home might be limiting the operating
range. Try moving the telephone base to another
location, preferably to a higher location.
• If other phones in your home are having the same
problem, contact your telephone service provider
(charges may apply).
• Test a working phone at the phone jack. If another
phone has the same problem, contact your telephone
service provider (charges may apply).
• Other electronic products such as HAM radios and
other DECT phones can cause interference with your
cordless phone. Try installing your phone as far away
as possible from these types of electronic devices.
• Remove and install the cordless handset battery
again. Place the cordless handset in the handset
charger. Wait for the cordless handset to reestablish
its connection with the telephone base. Allow up to
one minute for this to take place.
• Your line cord may be defective. Try installing a new
line cord.
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