Troubleshooting Guide - Kenwood KDC-3025 Instruction Manual

Troubleshooting Guide

What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.
General
?
The power does not turn ON.
The fuse has blown.
After checking for short circuits in the wires,
replace the fuse with one with the same rat-
ing.
?
There's a source you can't switch.
There's no media inserted.
Set the media you want to listen to. If there's
no media in this unit, you can't switch to each
source.
The Disc changer isn't connected.
Connect the Disc changer. If the Disc changer
isn't connected to it's input terminal, You can't
switch to an external disc source.
?
The memory is erased when the ignition is
turned OFF.
The ignition and battery wire are incorrectly con-
nected.
Connect the wire correctly, referring to the
section on 'Connecting Wires to Terminals' .
?
Even if Loudness is turned ON, high-pitched tone
isn't compensated for.
Tuner source is selected.
High-pitched tone isn't compensated for when
in Tuner source.
?
No sound can be heard, or the volume is low.
The fader or balance settings are set all the way to
one side.
Center the fader and balance settings.
The input/output wires or wiring harness are con-
nected incorrectly.
Reconnect the input/output wires or the
wiring harness correctly. See the section on
'Connecting Wires to Terminals' .
The values of Volume offset are low.
Turn up the Volume offset, referring to the sec-
tion on 'Audio Control' (page 9).
?
The sound quality is poor or distorted.
One of the speaker wires is being pinched by a
screw in the car.
Check the speaker wiring.
The speakers are not wired correctly.
Reconnect the speaker wires so that each
output terminal is connected to a different
speaker.
?
The Touch Sensor Tone doesn't sound.
The preout jack is being used.
The Touch Sensor Tone can't be output from
the preout jack.
Tuner source
?
Radio reception is poor.
The car antenna is not extended.
Pull the antenna out all the way.
The antenna control wire is not connected.
Connect the wire correctly, referring to the
section on 'Connecting Wires to Terminals' .
?
The desired frequency can't be entered with the
Direct Access Tuning.
A station that can't be received is being entered.
Enter a station that can be received.
You're trying to enter a frequency with a 0.01 MHz
unit.
What can be designated in the FM band is to
0.1 MHz.
Disc source
?
"AUX1" is displayed without achieving External
disc control mode.
Unsupported disc changer is connected.
Use the disc changer mentioned in the 'About
CD players/disc changers connected to this
unit' (page 5) of the section on 'Safety precau-
tions' .
?
The specified disc does not play, but another one
plays instead.
The specified CD is quite dirty.
Clean the CD.
The disc is loaded in a different slot from that
specified.
Eject the disc magazine and check the
number for the specified disc.
The disc is severely scratched.
Try another disc instead.
?
A CD ejects as soon as it is loaded.
The CD is quite dirty.
Clean the CD, referring to the CD cleaning of
the section on 'About CDs' (page 7).
?
Can't remove disc.
The cause is that more than 10 minutes has
elapsed since the vehicle ACC switch was turned
OFF.
The disc can only be removed within 10 min-
utes of the ACC switch being turned OFF. If
more than 10 minutes has elapsed, turn the
ACC switch ON again and press the Eject but-
ton.
?
The disc won't insert.
There's already another disc inserted.
Press the [ ] button and remove the disc.
?
Direct Search can't be done.
Another function is ON.
Turn Random Play or other functions OFF.
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