Westinghouse WGRTNG199 Nstallation & Maintenance Manual page 50

16. Failure of the heater due to the accumulation of solid materials and lime
deposits.
17. Any damage or failure resulting from improper water chemistry, or
heating anything other than potable water. DEFINITION OF POTABLE
WATER - Potable water is defined as drinkable water supplied from utility or
well water in compliance with EPA secondary maximum contaminant levels
(40 CFR Part 143.3) as shown in the table. Westinghouse will warrant the
heat exchanger coil for hardness up to 12 Grains per gallon.
18. Components of the water heater that are not defective, but must be
replaced during the warranty period as a result of reasonable wear and tear.
19. Damages, malfunctions, or failures caused by subjecting the water
heater to pressures or firing rates greater than those shown on the rating
label.
20. Damages, malfunctions, or failures resulting from the use of any
attachment(s) not supplied by Westinghouse.
21. Water heaters moved from the original installation location.
22. Water heaters that have had their rating labels removed.
Any claim for warranty assistance must be made promptly. Determine if the water heater is "in-warranty" (that is, within the applicable
warranty period) by reviewing a copy of the original sales receipt or warranty registration. The owner must present a copy of the original
sales receipt or warranty registration for a warranty service request.
If the water heater is "in-warranty", contact the distributor from whom the water heater was purchased (or the installer) for assistance.
Be prepared to provide the retailer or installer with a copy of the original receipt, complete model and serial numbers, and the date of
installation of the water heater, in addition to explanation of the water heater problem.
Warranty coverage is subject to validation of "in-warranty" coverage by Westinghouse claims department personnel.
defective or malfunctioning parts must be returned to
made. NOTE: Any parts or heaters returned to
and will not be returned, even if credit is denied. If all warranty conditions are satisfied,
to the retailer.
For questions about the coverage of this warranty, please contact
This limited warranty does not extend to any shipping charges, delivery expenses, or administrative fees incurred by the owner in
repairing or replacing the water heater or part(s). This warranty does not extend to labor costs beyond the coverage specified in this
warranty document. All such expenses are the owner's responsibility.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT
ARISING FROM WESTINGHOUSE'S NEGLIGENCE, ACTUAL OR IMPUTED. THE REMEDIES OF THE PURCHASER SHALL BE LIMITED TO
THOSE PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST
PROFIT OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF WESTINGHOUSE TO MEET ANY OBLIGATION UNDER THIS
AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH ABOVE. NO AGREEMENT VARYING OR EXTENDING
THE FOREGOING WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING UPON WESTINGHOUSE. UNLESS IN WRITING AND
SIGNED BY A DULY AUTHORIZED OFFICER OF WESTINGHOUSE. THE WARRANTIES STATED HEREIN ARE NOT TRANSFERABLE AND
SHALL BE FOR THE BENEFIT OF THE ORIGINAL PURCHASER ONLY.
This Westinghouse Warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some
states do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to
you.
These are the only written warranties applicable to the commercial water heater manufactured and sold by Westinghouse.
Westinghouse neither assumes nor authorizes anyone to assume for it any other obligation or liability in connection with said
commercial water heaters. Westinghouse reserves the right to change specifications or discontinue models without notice.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Westinghouse
Westinghouse
SERVICE, LABOR AND SHIPPING COSTS
LIMITATIONS OF YOUR WESTINGHOUSE WARRANTY AND REMEDIES
NO OTHER WARRANTIES
Contaminant
Aluminum
Chloride
Color
Copper
Corrosivity
Fluoride
Foaming Agents
Iron
Manganese
Odor
pH
Silver
Sulfate
Total Dissolved Solids (TDS)
Zinc
via the local distribution channels where original purchase was
for warranty analysis will become the property of
Westinghouse at the phone number stated below:
1-774-417-6000
EPA DEFINITION OF POTABLE WATER
Level
0.05 to 0.2 mg/l
250 mg/l
15 color units
1.0 mg/l
Non-corrosive
2.0 mg/l
0.5 mg/l
0.3 mg/l
0.05 mg/l
3 threshold odor number
6.5 – 8.5
0.1 mg/l
250 mg/l
500 mg/l
5 mg/l
Westinghouse will provide replacement parts
WHL-004 REV. 12.17.14
50
All alleged
Westinghouse