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Astro Machine AstroJet M1 Operator's Manual

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AstroJet M1
COLOR PAGE
PRINTER
OPERATOR
MANUAL
ASTRO MACHINE CORP.
630 Lively Blvd.
Elk Grove Village, IL 60007
Phone: (847) 364-6363
Fax: (847) 364-9898
www.astromachine.com

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Summary of Contents for Astro Machine AstroJet M1

  • Page 1 AstroJet M1 COLOR PAGE PRINTER OPERATOR MANUAL ASTRO MACHINE CORP. 630 Lively Blvd. Elk Grove Village, IL 60007 Phone: (847) 364-6363 Fax: (847) 364-9898 www.astromachine.com...

  • Page 2: Safety Precautions

    In addition, follow any specific occupational safety and health standards for your workplace or area. This manual is intended solely for the use and information of Astro Machine Corp., its designated agents, customers, and their employees. The information in this guide was obtained from several different sources that are deemed reliable by all industry standards.

  • Page 3: Table Of Contents

    Install the Printer Driver Install the Service Station Install the Ink Tanks Install the Printhead Cartridge Setting up the Feed Section 3 – Operating the AstroJet M1 Setting Up a Job in MS Word Printer Driver Properties General Tab Layout Tab...
  • Page 4 TABLE OF CONTENTS NOTES ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________...

  • Page 5: Section 1 - Getting Acquainted

    SECTION 1 GETTING ACQUAINTED SECTION 1 – Getting Acquainted Front View Cancel LED Button – Press this switch to cancel the job being printed. Paper LED Button – Press to stop printing, press to restart printing. Press switch to continue printing. ON/OFF LED Button -- Use to turn power on or off during idle time and maintenance.

  • Page 6: Rear View

    SECTION 1 GETTING ACQUAINTED Rear View Main Power Switch, Receptacle and Fuse – Plug in power cord here. Switch turns main power ON/OFF. (Use Control Panel LED Power switch to turn off machine for cleaning and maintenance). Fuse protects the printer’s electronic circuits.

  • Page 7: Control Panel Button/Led Indicators

    SECTION 1 GETTING ACQUAINTED Control Panel Button/LED Indicators: The Control Panel has 3 buttons with LED indicators. POWER (ON/OFF) – Turns Printer power ON and OFF. Turn off power for cleaning and maintenance. PAPER (STOP JOB/RESUME) – Stops Paper Feed or Resumes Printing. ...
  • Page 8 SECTION 1 GETTING ACQUAINTED PRINTER ERROR INDICATORS POWER PAPER CANCEL PROBLEM (ON/OFF) (STOP/RESUME) (CANCEL JOB) LED ON, steady LED ON, flashing about 3 LED OFF Paper Feed times/second. Times Out/Out of Paper Press PAPER to pause job. Check/clear paper jams or reload feeder. If OK, press ACTION: PAPER to resume printing.

  • Page 9: Section 2 - Installing The Printer

    Set up the feed on the Printer Choose a Location The AstroJet M1 should be placed on a sturdy level worktable or cabinet at least 9 inches from any walls. Protect the AstroJet M1 from excessive heat, dust, and moisture – avoid placing it in direct sunlight.
  • Page 10 SECTION 2 INSTALLING THE PRINTER Next install the Envelope/Paper Side Guide using the two screws [2] provided. Attach the Rear Paper Support using the knob [3] provided. NOTE: The two outside holes fit over the socket head screws. Install the Back Guide using the thumbscrew and washer [4] provided.

  • Page 11: Connecting The Astrojet M1

    SECTION 2 INSTALLING THE PRINTER Connecting the AstroJet M1 Plugging in the Printer Connect the power cord to the receptacle (1) at the rear of the Printer. The internal power supply in the Printer is rated 115 to 240VAC, 50/60 Hz.

  • Page 12: Install The Printer Driver

    SECTION 2 INSTALLING THE PRINTER Install the Printer Driver 1. Make sure the Printer is plugged in and turned OFF. Disconnect the USB connection if you have plugged it in already. Install the disk supplied with the Printer in your CD drive.
  • Page 13 SECTION 2 INSTALLING THE PRINTER 5. After a few moments the “M Series Driver” window opens followed by the “Would you like to install this device software?” window. Click “Install” and the driver software will load from the disk. 6. The software will start to download and a second “Would You Like to Install This Device Software”...

  • Page 14: Install The Service Station

    SECTION 2 INSTALLING THE PRINTER Install the Service Station The Service Station cleans the Printhead Cartridge of excess ink and debris, keeps the Printhead hydrated and protected when not in use, captures ink used to keep nozzles clear, and acts as a base to support media during printing.
  • Page 15 SECTION 2 INSTALLING THE PRINTER 4. [1] Plug the ribbon connector (blue side up) into the space under the Latch. [2] Close the Latch. 5. [1] Slide the Service Station into the Service Station port until it touches the bar. [2] Look down through the Top Cover to make sure Service Station is aligned with the bar.

  • Page 16: Install The Ink Tanks

    Yellow). Install the Ink Tanks as follows: 1. Open the M Series Toolbox. Go to All Programs, open the Astro Machine Folder and open the Toolbox. On the Opening Screen you will see System Status information in the upper left corner.
  • Page 17 SECTION 2 INSTALLING THE PRINTER 5. Turn the Printer ON by pressing the Main Power Switch on the Rear Panel, then pressing Control Panel Power Button. Watch the Toolbox screen on your computer; you will see the ink colors fill in as the Tanks are installed.

  • Page 18: Install The Printhead Cartridge

    SECTION 2 INSTALLING THE PRINTER Install the Printhead Cartridge The Printhead Cartridge is a delicate precision device. Handle with extreme care to avoid damage and issues that could degrade print quality. CAUTION  Hold the Printhead Cartridge by the handles ONLY. ...
  • Page 19 SECTION 2 INSTALLING THE PRINTER 2. Carefully remove the Printhead Cartridge from the foil packaging. [A] Tear at notch or cut end with scissors. [B] Remove the protective plastic cover. Hold the Printhead by the handle and unclip the cover from the Printhead. [C] Remove protective strip from the Printhead Electrical Contacts.
  • Page 20 SECTION 2 INSTALLING THE PRINTER 4. Wet the Printhead Surface. This ensures that the Printhead will prime correctly. Open the Top Cover. Release and lift up the two latches (one on each side of the Printhead Assembly) at the same time to raise the Printhead Assembly.
  • Page 21 SECTION 2 INSTALLING THE PRINTER 6. Watch the Toolbox screen on your computer again. Notice that some of the information is in red. As the Printer circulates ink and primes the system these fields should all turn black. 7. When the printer stops processing and all the fields in System Status are black, the printer is ready for use.

  • Page 22: Setting Up The Feed

    INSTALLING THE PRINTER Setting up the Feed The AstroJet M1 Printer is equipped with four sheet separators, two side guides and a rear media guide. The sheet separators are adjusted individually as follows: 1. Move the left-hand side guide into position. This guide has two positions. The position closest to the side frame is for 9.5"...
  • Page 23 SECTION 2 INSTALLING THE PRINTER 4. Adjust the right hand side guide so that it is about 1/32-inch from the sides of the media. Tighten the locking knob on the side guide. Place a stack of media in the machine. Press and hold the Paper key to feed one piece through the separator.

  • Page 24: Section 3 - Operating The Astrojet M1

    SECTION 3 OPERATING THE ASTROJET M1 SECTION 3 – Operating the AstroJet M1 Once the Printer Driver is installed on your computer and the Printhead is primed, you are ready to start printing. Set up your job and send it to the Printer. The Printer will start and print.
  • Page 25 OPERATING THE ASTROJET M1 Printing a Typical Job on 8.5-inch by 5.5-inch Paper The AstroJet M1 can print edge-to-edge on an 8.5" x 5.5" document. Follow these steps to set up a job: 1. Go to File, then Page Setup and select 0" margins.

  • Page 26: Printer Driver Properties

    OPERATING THE ASTROJET M1 Printer Driver Properties The Printer Driver for the AstroJet M1 works the same as any other Printer Driver for Windows. It does have some enhancements to help you maximize the ability of the Printer to print variable addressed pieces quickly and efficiently.

  • Page 27: Layout Tab

    SECTION 3 OPERATING THE ASTROJET M1 Layout Tab Layout allows you change how the document prints without changing the original document.  Resizing – Lets you specify the Original Size or Custom Resize: lets you resize the original as a % of normal size. The printer will print the document in the size you selected regardless of the size of the paper selected.

  • Page 28: Services Tab

    SECTION 3 OPERATING THE ASTROJET M1 Services Tab Services allows you to:  Print Configuration Page – Prints out the current configuration of the Printer including current Firmware Version, Network Connection, printer Serial Number and more.  Print Sample Page – Prints type and color bands to check print quality.

  • Page 29: Using The M Series Toolbox

    To open the Toolbox: Click Start from the Windows taskbar, go to All Programs, open the Astro Machine folder, then click on “Toolbox”. When the "Printer User Control" window opens you will find a series of Menu Options you can click on at the lower left of the screen.

  • Page 30: User Interface

    SECTION 3 OPERATING THE ASTROJET M1 Diagnostics From this screen you can see the current status of your Printer. You can also: Print Sample Page – Prints type and color bands to check print quality. Print Configuration Page – Shows the current...

  • Page 31: Service Menu

    SECTION 3 OPERATING THE ASTROJET M1 Firmware Download – Get the latest version of firmware for your Printer. How to download new firmware: 1. When you are notified that new firmware is available for your Printer, download the *.fbf file and save it to your desktop.

  • Page 32: Section 4 - Maintenance

    Replace the Ink Tanks when the ink runs out. 1. Open the M Series Toolbox. Go to All Programs, open the Astro Machine Folder and open the Toolbox. On the Opening Screen you will see System Status information in the upper left corner.
  • Page 33 SECTION 4 MAINTENANCE 5. Turn Printer ON with Control Panel Power Button. Watch the Toolbox screen on your computer; you will see the ink colors fill in as the Ink Tanks are installed. If the ink color does not fill in after a few seconds, reinstall the Tank.

  • Page 34: Cleaning/Replacing The Printhead Cartridge

    Cleaning/Replacing the Printhead Cartridge Cleaning The Printhead in the AstroJet M1 Printer is cleaned automatically each time the machine is turned on or when the Level 1 Maintenance routine is performed by the operator. This can be found under the Service Tab, Level 1 Maintenance in the Printer Driver.
  • Page 35 SECTION 4 MAINTENANCE 2. Open the Top Cover. Press the Printhead Cover Release Button [1]. The Printer pumps any ink in the system back into the Tanks. Then the Printhead Cover pops open [2]. NOTE – You can perform this same function from your computer by clicking Printhead Release from the Services tab in Print Properties or the User Interface screen in the M...
  • Page 36 SECTION 4 MAINTENANCE Carefully insert the Cartridge into the compartment at an angle [4], with the Printhead surface facing down and the Ink Nozzles facing the ink hoses. Once it is seated, gently tilt the Cartridge back until it snaps into an upright position [5]. DO NOT FORCE the Cartridge into position.
  • Page 37 SECTION 4 MAINTENANCE 8. Watch the Toolbox screen on your computer again. Notice that some of the information is in red. As the Printer circulates ink and primes the system these fields should all turn black. 9. When the Printer stops processing and all the fields in System Status are black, the Printer is ready for use.

  • Page 38: Replacing The Service Station

    SECTION 4 MAINTENANCE Replacing the Service Station The Service Station is designed provide a long service life. However, should it need to be replaced, follow these steps. The Service Station is located above the Ink Tank Station. TURN PRINTER POWER OFF. CAUTION WHENEVER POWERING DOWN UNIT, ALWAYS: 1.
  • Page 39 SECTION 4 MAINTENANCE Disconnect the Ribbon Cable. Slide the Latch open on the Service Station Circuit Board to release the Ribbon Cable. Remove the Service Station. 4. Carefully unwrap the new Service Station. NOTE: Loose parts may fall out. Keep roller side facing up when removing packaging.
  • Page 40 SECTION 4 MAINTENANCE 6. [1] Plug the Ribbon Connector (blue side up) into the space under the Latch. [2] Close the Latch. 7. [1] Slide the Service Station into the Service Station port until it touches the bar. [2] Look down through the Top Cover to make sure Service Station is aligned with the bar. IMPORTANT! Service Station must be perfectly aligned with bar to prevent misalignment and operating problems.

  • Page 41: Replacing The Ink Waste Tray

    SECTION 4 MAINTENANCE Replacing the Ink Waste Tray The Ink Waste Tray soaks up any excess ink that may drip from the Print Engine during operation. After a period of time it may become saturated and need replacement. 1. Open Ink Tank Door.

  • Page 42: Jams In The Printer

    3. Media that is not stiff enough may not be usable. Media that meets Postal stiffness requirements for automated feeding is acceptable in the AstroJet M1. 4. Envelopes that are caught under the flap of another envelope or stick to one another.

  • Page 43: Cleaning

    SECTION 4 MAINTENANCE Cleaning WARNING THE PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED REGULARLY TO INSURE MANY YEARS OF SERVICE. BEFORE PERFORMING ANY MAINTENANCE, DISCONNECT THE MACHINE FROM ITS POWER SOURCE! DO NOT REMOVE SIDE COVERS! HIGH VOLTAGES PRESENT. Clean the Printer regularly to remove accumulated paper dust and ink.

  • Page 44: Print Engine

    SECTION 4 MAINTENANCE Print Engine Areas in the Print Engine can become glazed with a buildup of dust, paper lint and accumulated ink and have to be cleaned regularly. Open the Top Cover and release the two latches on the Printhead Assembly. NOTE: Be careful around ink tray and capping station in the Print Engine area as accumulated ink may splash onto other parts of the printer.

  • Page 45: Shipping Or Transporting The Printer

    SECTION 4 MAINTENANCE Shipping or Transporting the M1 Printer If you have to ship or transport the Printer for any reason, the unit will have to be prepared. Once the Printer is prepared, carefully package the Printer, Printhead Cartridge, Maintenance Station and Ink Tanks in their original packaging.
  • Page 46 SECTION 4 MAINTENANCE 2. Make sure the Printhead Cover is fully opened to retract the ink lines. Remove the Printhead Cartridge by tilting it toward the ink lines [3], then carefully lift it out of the Printhead Compartment. 3. Carefully pack the Cartridge using the original packaging. Remove the Service Station TURN PRINTER POWER OFF.
  • Page 47 SECTION 4 MAINTENANCE 4. Disconnect the Ribbon Cable. Slide the Latch open on the Maintenance Station Circuit Board to release the Ribbon Cable. Remove the Maintenance Station. Remove the Ink Tanks 1. Turn the Printer OFF with the Control Panel Power Button and open the Front Cover (hinged at bottom).

  • Page 48: Section 5 -Troubleshooting

    The following troubleshooting guides are provided to assist you in solving any problems that might occur with the AstroJet M1 Printer. We have tried to make them as complete as possible. The best advice we can offer is to make sure that the system is set up properly, plugged in, and that it has an adequate supply of ink before attempting to troubleshoot any problem.

  • Page 49: The Printer

    SECTION 5 TROUBLESHOOTING The Printer CONDITION PROBLEM SOLUTION Check data in database Extra lines; losing data Database problem. program. Improper output (address Wrong interface settings. Check software or database on PC. information out of order, misfeeding, etc.) Static electricity. Close the software, then turn Printer OFF and ON.

  • Page 50: Appendices

    APPENDIX A Appendix A – AstroJet M1 Specifications PRINT RESOLUTION 1600 x 1600 DPI (Best) 1600 x 800 DPI (Normal) Up to 3600 letter size pages or 9000 envelopes per hour SPEED (color or mono) Minimum: 3" x 4.2" (76 mm x 107 mm) MEDIA SIZE Maximum: 9.5"...

  • Page 51: Index

    Cancel Switch Printer Driver, Installation Choosing Location Printer Driver, Properties Clean Printhead Printer Setup Cleaning 30, 39 Printer Toolbox Cleaning AstroJet M1 Printer, Troubleshooting Cleaning Rollers Printhead, Cleaning/Replacing Clearing Jams Printhead, Install Computer Connection Printing a Job Connecting Printer Control Panel Button Functions...
  • Page 52 NOTES ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________...
  • Page 54 Copyright © 2011 ASTRO MACHINE CORP. Elk Grove Village, IL 60007 7/28/2011 Part Number: 200-AJM1, Rev. H...

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