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Summary of Contents for Astro Machine ASTROJET 2600P
- Page 1 ASTROJET 2600P/2650P/2800P PRINTER SERVICE MANUAL Astro Machine Corp. 630 Lively Blvd. Elk Grove Village, IL 60007 Phone: (847) 364-6363 Fax: (847) 364-9898 www.astromachine.com...
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Page 2: Safety Precautions
In addition, follow any specific occupational safety and health standards for your workplace or area. This manual is intended solely for the use and information of Astro Machine Corp., its designated agents, customers, and their employees. The information in this guide was obtained from several different sources that are deemed reliable by all industry standards. -
Page 3: Table Of Contents
Print Content Incorrect Software Problems Service Diagnostic Tests SECTION 3 – Functional Operation Sequence of Operation The AstroJet 2600P/2650P/2800P Printer Control Panel Printer Driver Properties Printing from Microsoft Word Print Recovery after Jam SECTION 4 – Adjustments AstroJet 2600P/2650P/2800P Carriage Assembly Timing Adjustment... - Page 4 Replacing Printheads and Transport Belts Replacing Drive Motor, Motor Control PCB, Power Supply SECTION 6 – Maintenance The Inkjet Cartridge Cleaning Appendices Appendix A – AstroJet 2600P/2650P/2800P Specifications Appendix B – Supplies and Optional Hardware Appendix C – Wiring Diagram...
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Page 5: Section 1 - Installation
Choose a Location The AstroJet 2600P/2650P/2800P should be placed on a sturdy worktable or cabinet at least 12 inches from any walls. Protect the AstroJet 2600P/2650P/2800P from excessive heat, dust, and moisture – avoid placing it in direct sunlight. -
Page 6: Installing The Ink Cartridges
6 feet long. Install the Inkjet Cartridges The AstroJet 2600P/2650P/2800P can be configured with up to six inkjet cartridges. The cartridges are installed as follows: • Remove the inkjet cartridge from its packaging, taking care not to touch the copper contacts, the metal plate, or the gold printhead. -
Page 7: Setting Up The Feed
Media Thickness Dial Setting 7. Turn the AstroJet 2600P/2650P/2800P on and then .004” to 1/32” 0 to 2 turn the media thickness knob to set the initial print 1/32” to 1/8”... -
Page 8: Installing The Printer Driver
SECTION 1 INSTALLATION NOTE: These are initial settings. It may be necessary to adjust the MEDIA THICKNESS control to optimize the print quality 8. Press the ONLINE key, and then press the ENTER key, to test feed media. Installing the Printer Driver A dedicated printer driver is included with the Printer. - Page 9 Using the BIOS manager From time to time, you may receive new BIOS for the AstroJet 2600P/2650P/2800P printer. When the new BIOS is received, it will have to be loaded in the flash ROM on the printer. This is where the BIOS manager comes in.
- Page 10 SECTION 1 INSTALLATION Notes...
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Page 11: Section 2 - Trouble Shooting
SECTION 2 TROUBLE SHOOTING Section 2 – Trouble Shooting This section is arranged by first the condition that might occur, and then by possible problems, their cause and recommended solutions. Power Problems CONDITION PROBLEM SOLUTION Power is on, nothing happens. No power to printer Check that the power cord is plugged in. -
Page 12: Lcd Display Problems
SECTION 2 TROUBLE SHOOTING CONDITION PROBLEM SOLUTION LCD shows solid line of Power supply. Check voltages and inspect the characters or garbage. power supply connections to the processor PC Board. Static electricity Turn printer off and then on. LCD displays solid black line or Bad power supply Check all voltages lines... -
Page 13: Printing Problems
SECTION 2 TROUBLE SHOOTING CONDITION PROBLEM SOLUTION Jams continued Worn separator tip. Replace separator tip. Printhead adjusted too low. Raise printhead Conveyor tape(s) under printhead Replace tapes. broken. Printing Problems CONDITION PROBLEM SOLUTION No printing: Media is blank after Sensor did not see the piece and Clean or replace the sensor as going under printheads. -
Page 14: Print Placement Problems
SECTION 2 TROUBLE SHOOTING CONDITION PROBLEM SOLUTION White lines/streaks in a line of Ink cartridge nozzle dirty Clean cartridge print Cartridge not properly inserted Remove and reinsert cartridge Cartridge was hit, shaken, or Replace Cartridge dropped Tap water was used to clean Replace cartridge cartridge and mineral deposits have blocked the ink chamber... -
Page 15: Print Content Incorrect
SECTION 2 TROUBLE SHOOTING CONDITION PROBLEM SOLUTION Address too close to center of Chosen media size in layout is too Set correct media width size in media small layout The physical location of the Check image on layout screen, printheads do not match the Adjust paper guide or printhead layout Adjust feed ramp... -
Page 16: Motor Test
SECTION 2 TROUBLE SHOOTING NOTE: Remove all media from the printer before performing these tests. To access the Test Print mode press and hold the TEST PRINT key until “Service Menu” is displayed on the printer – control panel. You can use the key to step through the test options. -
Page 17: Section 3 - Functional Operation
SECTION 3 FUNCTIONAL OPERATION Section 3 – Functional Operation Sequence of Operation The user prepares the printer 1. Selects number and color of print cartridges required and installs cartridges in proper location. 2. Uses a single piece of media to set sheet separators. 3. -
Page 18: The Astrojet 2600P/2650P/2800P Printer Control Panel
SECTION 3 FUNCTIONAL OPERATION Printing The print engine consists of six stationary printheads and moving transport belts, which position the media. Four circuit boards control the printer. (See the end of this chapter for their description and location. Printer Functional Description 1. -
Page 19: Enter Key
SECTION 3 FUNCTIONAL OPERATION Printer Control Panel When you first turn the printer ON, the light in the TEST PRINT key lights and the display becomes active. At this point, the printer is ready to print if it is connected to your computer. The printer control panel keys can be used to access various functions that help the operator control the printer. -
Page 20: Printer Driver Properties
Note. If paper jam occurs during the purge, after purge, you should use address recovery to get back to normal printing. Otherwise you will lose records. Printer Driver Properties NOTE: The references in this manual are to the AstroJet 2600P printer. They also apply to the AstroJet 2650P and AstroJet 2800P printer. The difference is that the AstroJet... - Page 21 To start printing click on File, then Print. The Print window will open. If you wish to print the job click on OK. If you wish to use the special features built into the AstroJet 2600P/2650P/2800P drivers. Clicking on the Properties button will open the properties window in Windows 95, 98, NT, or ME.
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Page 22: Features Tab
SECTION 3 FUNCTIONAL OPERATION Features Tab The Features Tab/ Advanced Options depending on the operating system is used to change the speed and resolution of the Printer, to add a delay to the feed to provide separation between the pieces, and to print and overlay with the job. - Page 23 SECTION 3 FUNCTIONAL OPERATION To use the Overlay feature, first create a layout in an application such as Microsoft Word. Place all of the fixed information and graphics on this layout. Open the layout and go to Print in the File menu. Click on Features and then click on Overlay.
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Page 24: Printing From Microsoft Word
Next, select the Page Size tab and Custom Page. The size of the layout should be 3-inches high for the AstroJet 2600P or 4- inches high for the AstroJet 2800P, by the length of the piece you are intending to print. - Page 25 Once the page layout is set, you might want to save it as a template for use later. When you have completed the steps above the layout for an AstroJet 2600P should look like the one below. NOTE: When setting up a layout for the ASTROJET 2600P/2650P/2800P, be aware that the printheads are aligned in four banks and these banks can be aligned so that you can print up to 3”...
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Page 26: Print Recovery After Jam
SECTION 3 FUNCTIONAL OPERATION choose “Printer”, the merge will send directly to the printer and each record will be printed. The next selection is “Records to be merged”. You can select All or From. The last selection is “When merging records”. The default is “Don’t print blank lines when data fields are empty.” This should be left checked. -
Page 27: Section 4 - Adjustments
SECTION 4 ADJUSTMENTS SECTION 4 – Adjustments WARNING The electrical adjustments are made with the machine under power. Make sure to use non-metallic tools when adjusting potentiometers on PC Boards. -
Page 28: Astrojet 2600P/2650P/2800P Carriage Assembly Timing Adjustment
SECTION 4 ADJUSTMENTS AstroJet 2600P/2650P/2800P Carriage Assembly Timing Adjustment REQUIREMENT: To ensure the carriage assembly lowers smoothly and contacts the media evenly on all corners. ADJUSTMENT: 1. Unplug the machine, remove the front, and rear 6. Turn the potentiometer clockwise, and then turn covers. -
Page 29: Astrojet 2600P/2650P/2800P Drive Belt Tension Adjustment
SECTION 4 ADJUSTMENTS ASTROJET 2600P/2650P/2800P Drive Belt Tension Adjustment REQUIREMENT: To ensure the drive belt has the proper tension. ADJUSTMENT: 1. Unplug the machine and remove the Operator side cover. (5 screws) 2. Loosen the four screws [1] that mount the main drive motor to the frame. -
Page 30: Astrojet 2600P/2650P/2800P Output Voltage Adjustment
SECTION 4 ADJUSTMENTS AstroJet 2600P/2650P/2800P Output Voltage Adjustment REQUIREMENT: To provide proper output from power supply to machine. ADJUSTMENT: 2. Adjust R14 (V1 ADJ) potentiometer [3] on the Power Supply module P/N 123-1313 to 1. Remove the left-hand rear cover and connect obtain 14 VDC ±... -
Page 31: Astrojet 2600P/2650P/2800P Media Sensor Adjustment
SECTION 4 ADJUSTMENTS AstroJet 2600P/2650P/2800P Media Sensor Adjustment REQUIREMENT: To assure that the media sensor senses the media. ADJUSTMENT: 1. Remove the left-hand rear cover and connect 3. Adjust R20 potentiometer [3] to read 0.5 voltmeter probe to GND [1] and TP4 [2] on VDC maximum. -
Page 32: Astrojet 2600P/2650P/2800P Print Speed Adjustment
SECTION 4 ADJUSTMENTS AstroJet 2600P/2650P/2800P Print Speed Adjustment REQUIREMENT: To provide the proper speed of the printer at each of the print quality settings. ADJUSTMENT: 1. With the printer connected to the computer, 5. Set the Hi-Speed pot. (R14) [4] on the... -
Page 33: Astrojet 2600P/2650P/2800P Brake Adjustment
SECTION 4 ADJUSTMENTS ASTROJET 2600P/2650P/2800P Brake Adjustment REQUIREMENT: To provide the proper tension on the feed shaft brake assembly for proper feeding of the media. ADJUSTMENT: 1. Disconnect the Printer from the power source. 5. Load # 10 envelopes and turn the printer ON. - Page 34 SECTION 4 ADJUSTMENTS Notes...
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Page 35: Section 5 - Disassembly And Assembly
SECTION 5 DISASSEMBLY – ASSEMBLY SECTION 5 – Disassembly/Assembly Disassembly – Assembly Procedures Tools Required #2 Phillips head screwdriver 3/32” Allen wrench #1 Phillips head screwdriver 5/32” Allen wrench Basic Disassembly Turn off Power Disconnect Power Cord Disconnect Interface Cable... - Page 36 SECTION 5 DISASSEMBLY – ASSEMBLY Removing the Side Guides Remove four screws as shown at right. Removing the Feed Ramp Remove two screws as shown at right. This part does not have to be removed in order to remove the feed deck. Removing the Print Cartridges 1.
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Page 37: Replacing The Separator Tips
DISASSEMBLY – ASSEMBLY Replacing the Separator Tips. 1. Before replacing the separator tips, unplug the AstroJet 2600P/2650P/2800P. 2. Release the sheet separator-locking lever on the left side of the feeder. 3. Push down the black tab on the separator to expose the screw. - Page 38 SECTION 5 DISASSEMBLY – ASSEMBLY 3. Remove the feed roller access plate. 4. Rotate the feed roller shaft so that the screws are face up and use a 3/32-inch Allen wrench to remove the two button head cap screws. This will permit you to remove one half of the feed roller.
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Page 39: Service Disassembly Procedures
SECTION 5 DISASSEMBLY – ASSEMBLY Service Disassembly Procedures NOTE: The following disassembly should only be done by a qualified, trained service representative. CAUTION: When touching electronic boards wear a wrist strap that is grounded. OPERATOR SIDE COVERS 1. Remove the three screws at the top of the left hand operator side covers. -
Page 40: Non Operator Side Covers
The Interface PC Board [A] is under this cover. NOTE: The AstroJet 2600P is shown. The same procedure is used for the AstroJet 2800P 4. Remove the cover. Do not pull it too far away as the cable from the printer port is connected to the Main Processor PC Board [B]. -
Page 41: Main Processor Pc Board
SECTION 5 DISASSEMBLY – ASSEMBLY MAIN PROCESSOR PC BOARD – 2600P 1. PARALLEL PORT 2. USB PORT 3. ENCODER 4. PRINTER DRIVER PC BOARDS 5. POWER INPUT 6. OPERATOR CONTROL PANEL 7. INTERFACE PC BOARD CONNECTOR MAIN PROCESSOR PC BOARD 2800P 1. -
Page 42: Replacing Printheads And Transport Belts
SECTION 5 DISASSEMBLY – ASSEMBLY REPLACING PRINTHEADS AND TRANSPORT BELTS 1. Remove both the Operator and Non-Operator side covers and the Main Processor PC Board. 2. Remove top cover by removing the two screws that attach it to the frame and the two springs. 3. - Page 43 SECTION 5 DISASSEMBLY – ASSEMBLY 8. Continue disassembly by removing the ground screw and ground wire from the carriage assembly. 9. Then remove the two screws [4] that attach the carriage support bracket on the non-operator side. 10. Continue the disassembly by removing the mounting bracket on the operator side by removing the three screws [5].
- Page 44 SECTION 5 DISASSEMBLY – ASSEMBLY 12. Remove the two screws [7] on the non-operator side and on the operator’s side. Remove the front cover. 13. Refer to Step 12 and remove the two screws [8] on the non-operator’s and the operator’s side and remove the belt guide assembly.
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Page 45: Replacing Drive Motor, Motor Control Pcb, Power Supply
SECTION 5 DISASSEMBLY – ASSEMBLY REPLACING DRIVE MOTOR, MOTOR CONTROL PCB AND CLUTCH 1. Remove operator right hand cover and non-operator left hand cover. 2. Remove the four screws [A], two each side from the rear cover plate and remove the rear cover plate. 3. - Page 46 SECTION 5 DISASSEMBLY – ASSEMBLY Notes...
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Page 47: Section 6 - Maintenance
MAINTENANCE Section 6 - Maintenance This section covers how to care for the ink cartridges, clear paper jams, replace the sheet separators, and perform routing maintenance on the printer. The Inkjet Cartridge The inkjet cartridges must be replaced when out of ink, when print quality is poor, or when purging and cleaning have not helped the image quality. -
Page 48: Cleaning The Printhead
MAINTENANCE Storage Short-term storage is defined as less than 2 days or less than 1 day in a hot and dry environment. Long-term storage is defined as more than 2 days or more than 1 day in a hot and dry environment. Short-term Storage Leave the cartridge in the Printer for short periods of time, 1 day or less. -
Page 49: Cleaning
PERFORMING ANY MAINTENANCE, DISCONNECT THE MACHINE FROM ITS POWER SOURCE! The AstroJet 2600P/2650P/2800P must be cleaned regularly of accumulated paper dust and ink. Depending on the types of media that are run, paper dust may accumulate within the printer and on the transport. To clean the AstroJet 2600P/2650P/2800P, unplug it from the power receptacle and remove the covers. - Page 50 MAINTENANCE Notes...
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Page 51: Appendix A - Astrojet 2600P/2650P/2800P Specifications
25” H x 28” L x 22” W (635 mm H x 711 mm L x 559 mm W) DIMENSIONS WEIGHT 80 lbs. (36.4 kg.) ELECTRICAL AstroJet 2600P/2650P/2800P 115VAC or AstroJet 2600P/2650P/2800Pe 240VAC, 50/60 Hz OPTIONS Conveyor/Stacker Drop Tray, and FlexMail... -
Page 52: Appendix B - Supplies And Optional Hardware
APPENDIX B Appendix B – Supplies and Optional Hardware The following supply items and optional hardware are available from your Astro Machine Dealer: Supplies Black Inkjet Cartridge HP 51645A Fast Drying Black Inkjet Cartridge HP 6195A Yellow Inkjet Cartridge HPC6173A... - Page 54 Copyright © 2007 Astro Machine Corp. Elk Grove Village, IL 60007 02/27/2007 Part Number: 300-AJ2600P/2650P/2800PSRM Rev. A...