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Procedure For Making A Warranty Claim; Warranty Conditions - Samsung SSG-5150GB User Manual

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WARRANTY
This SAMSUNG brand
product,
as supplied and distributed by SAMSUNG and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of 1 year. (90 Days Parts and Labor for Commercial
Use) This limited warranty begins on the original date of purchase, and is valid only on products purchased
and used in the United States and Canada. To receive warranty service, the purchaser must contact
SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a
SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof
of purchase to SAMSUNG or SAMSUNG's authorized service center.
PROCEDURE FOR MAKING A WARRANTY CLAIM
To make a claim under the warranty, you must contact the Samsung Contact Center (see details above)
during the Warranty Period to discuss the problems you are having with the product. If a repair or
replacement is required, you will be provided with a Warranty Claim Number and address of an Authorised
Service Center.
If you are provided with a Warranty Claim Number, to obtain a repair or replacement of the product, you must
send the product to the Authorised Service Center advised together with:
• a copy of your completed warranty card or, if you have already provided this to Samsung, your
name, address and contact telephone number;
• your original receipt, invoice or sales slip for the purchase of the procuct as new;
• your Warranty Claim Number.
• Samsung will then repair or replace the product and return it to you using the contact details
provided.
WARRANTY CONDITIONS
1. The warranty is only valid if the above procedure for making a warranty claim is followed.
2. Samsung's obligations are limited to the repair or, at its discretion, replacement of the product or the
defective part.
3. Warranty repairs must be carried out by Samsung Authorised Service Centers. No re-imbursement will
be made for repairs carried out by service Centers or dealers that are not authorised by Samsung and
any such repair work and damage to the products caused by such repair work will not be covered by
this warranty.
4. This product is not considered to be defective in materials nor workmanship by reason that it requires
adaptation in order to conform to national or local technical or safety standards in force in any country
other than the one for which the product was originally designed and manufactured. This warranty will
not cover, and no re-imbursement will be made for such adaptation, nor any damage which may result.
5. The warranty does not apply to any product that has been damaged or rendered defective as a
resu~
of
any of the following excluded reasons, namely:
• as a result of accident. misuse, or abuse;
• through the failure to use this product for its normal purposes;
• by the use of parts not manufactured or sold by Samsung;
• by mocification without the written permission of Samsung;
• by damage resulting from transit, neglect. power surge or failure;
• by damage resulting from lightning, water, fire, or acts of God;
• as a result of normal wear and tear; or
• difference in broadcasting methocs or procuct standards between
countries.
6. This warranty is valid for any person who legally acquired possession of the product during the warranty
period.
7.
NOTHING IN THESE WARRANTY CONDITIONS SHALL EXCLUDE OR LIMIT SAMSUNG'S LIABILITY
FOR DEATH OR PERSONAL INJURY CAUSED BY THE PROVEN NEGLIGENCE OF SAMSUNG,
UNLESS SUCH LIMITATION OR EXCLUSION IS PERMITIED BY APPLICABLE LAW.
8.
WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED
BY LAW, SAMSUNG SHALL NOT BE LIABLE FOR: ANY INDIRECT. INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES LOSSES OR EXPENSES; OR LOST PROFITS; OR LOSS OF USE
OR LOSS OF DATA; OR DAMAGE TO GOODWILL, REPUTATION OR LOST BUSINESS, ARISING
DIRECTLY OR INDIRECTLY, FROM THE PURCHASE, USE OR SALE OF THE PRODUCT, WHETHER
OR NOT SAMSUNG WAS ADVISED OR AWARE OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES
OR EXPENSES.
9.
WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED
BY LAW, SAMSUNG'S LIABILITY UNDER OR IN CONNECTION WITH THIS WARRANTY OR THE
PURCHASE, USE OR SALE OF THE PRODUCT SHALL NOT EXCEED THE PRICE PAID FOR THE
PRODUCT AS NEW.
10. UNLESS PROVIDED FOR IN THIS WARRANTY, ALL CONDITIONS, WARRANTIES AND TERMS
IMPLIED BY STATUTE OR OTHERWISE ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT
PERMISSIBLE BY LAW.
11. The above warranty conditions do not affect your statutory rights as a consumer or otherwise.
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