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Procedure For Making A Warranty Claim; Warranty Conditions - Samsung SSG-S3000GR Manual

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WARRANTY
This Samsung product is warranted for the period of twelve (12) months from the original date of
purchase, against defective materials and workmanship. In the event that warranty service is required,
you should first return the product to the retailer from whom it was purchased. However, Samsung
Authorized Service Centres will comply with this warranty during the Warranty Period. To obtain details,
please contact your nearest Authorized Service Centre.

PROCEDURE FOR MAKING A WARRANTY CLAIM

To make a claim under the warranty, you must contact the Samsung Contact Centre (see details
above) during the Warranty Period to discuss the problems you are having with the product. If a repair
or replacement is required, you will be provided with a Warranty Claim Number and address of an
Authorised Service Centre.
If you are provided with a Warranty Claim Number, to obtain a repair or replacement of the
product, you must send the product to the Authorised Service Centre advised together with:
• a copy of your completed warranty card or, if you have already provided this to Samsung, your
name, address and contact telephone number;
• your original receipt, invoice or sales slip for the purchase of the product as new;
• your Warranty Claim Number.
Samsung will then repair or replace the product and return it to you using the contact details
provided.

WARRANTY CONDITIONS

1. The warranty is only valid if the above procedure for making a warranty claim is followed.
2. Samsung's obligations are limited to the repair or, at its discretion, replacement of the product or the
defective part.
3. Warranty repairs must be carried out by Samsung Authorised Service Centres. No re-imbursement will
be made for repairs carried out by service centres or dealers that are not authorised by Samsung and
any such repair work and damage to the products caused by such repair work will not be covered by
this warranty.
4. This product is not considered to be defective in materials nor workmanship by reason that it requires
adaptation in order to conform to national or local technical or safety standards in force in any country
other than the one for which the product was originally designed and manufactured. This warranty will
not cover, and no re-imbursement will be made for such adaptation, nor any damage which may result.
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5. The warranty does not apply to any product that has been damaged or rendered defective as a result
of any of the following excluded reasons, namely:
• as a result of accident, misuse, or abuse;
• through the failure to use this product for its normal purposes;
• by the use of parts not manufactured or sold by Samsung;
• by modification without the written permission of Samsung;
• by damage resulting from transit, neglect, power surge or failure;
• by damage resulting from lightning, water, fire, or acts of God;
• as a result of normal wear and tear; or
• difference in broadcasting methods or product standards between countries.
6. This warranty is valid for any person who legally acquired possession of the product during the warranty
period.
7. NOTHING IN THESE WARRANTY CONDITIONS SHALL EXCLUDE OR LIMIT SAMSUNG'S LIABILITY
FOR DEATH OR PERSONAL INJURY CAUSED BY THE PROVEN NEGLIGENCE OF SAMSUNG,
UNLESS SUCH LIMITATION OR EXCLUSION IS PERMITTED BY APPLICABLE LAW.
8. WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED
BY LAW, SAMSUNG SHALL NOT BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES LOSSES OR EXPENSES; OR LOST PROFITS; OR LOSS OF USE
OR LOSS OF DATA; OR DAMAGE TO GOODWILL, REPUTATION OR LOST BUSINESS, ARISING
DIRECTLY OR INDIRECTLY, FROM THE PURCHASE, USE OR SALE OF THE PRODUCT, WHETHER
OR NOT SAMSUNG WAS ADVISED OR AWARE OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES
OR EXPENSES.
9. WITH THE EXCEPTION OF SAMSUNG'S LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED
BY LAW, SAMSUNG'S LIABILITY UNDER OR IN CONNECTION WITH THIS WARRANTY OR THE
PURCHASE, USE OR SALE OF THE PRODUCT SHALL NOT EXCEED THE PRICE PAID FOR THE
PRODUCT AS NEW.
10. UNLESS PROVIDED FOR IN THIS WARRANTY, ALL CONDITIONS, WARRANTIES AND TERMS
IMPLIED BY STATUTE OR OTHERWISE ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT
PERMISSIBLE BY LAW.
11. The above warranty conditions do not affect your statutory rights as a consumer or otherwise.
2011-02-07 오후 5:36:24

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