Troubleshooting Chart - Kenmore HydroSense 153.331592 Owner's Manual

Kenmore water heater user manual
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PROBLEM
GAS CONTROL
VALVE/
THERMOSTAT
LED STATUS
OFF
1 flash *
2 flashes *
3 flashes *
POSSIBLE CAUSE(S)
Electronic control module off or pilot
flame off.
Electronic control module is powered
and pilot lit.
Thermopile voltage low.
Gas valve or tank sensor failure.
Gas control valve overheat failure
4 flashes *
(pilot off or burner off).
5 flashes *
6 flashes *
Lower tank sensor failure (pilot on
and burner off).
Upper tank sensor failure (pilot on
and burner off).
CORRECTIVE
ACTION
Check wiring harness for proper connection.
Ignite pilot flame.
Normal operation. No action required.
Inspect thermopite connection to gas control
valve/thermostat.
Inspect flame coverage on thermopile.
Check inlet gas pressure.
Run open circuit thermopite output test and
replace pilot assembly if output is below 350 mV.
Restart gas control valve.
If main burner turns on after restart, replace
tank sensor.
If main burner does not turn on after restart,
replace gas valve assembly.
Replace gas control valve/thermostat.
Verify tank sensor is connected to electronic
control module.
Verify tank sensor is connected to the heater
tank.
Run tank sensor calibration check.
Replace
tank sensor and electronic
control
module.
Verify tank sensor is connected to electronic
control module.
Verify tank sensor is connected to the heater
tank.
Run tank sensor calibration check.
Replace
tank sensor and electronic
control
module.
Replace electronic control module.
Electronic control module failure
7 flashes *
(pilot on or off and burner off).
Gas control valve failure (pilot off
Replace gas control valve/thermostat.
8 flashes *
and burner off).
6 second solid light
Pilot stays tit only when control knob
Overheat failure. Replace gas control valve/
followed by 4 flashes *
is depressed in PILOT position,
thermostat.
6 second solid light
Pilot stays tit onlywhen control knob
Electronic
control
module
failure.
Replace
followed by 7 flashes *
is depressed in PILOT position,
module.
6 second solid light
Pilot stays tit only when control knob
Gas control valve failure. Replace gas control
followed by 8 flashes *
is depressed in PILOT position,
valve/thermostat.
Overheat failure and electronic control module
6combinationsSeCond
solidoflight4
+with7
Pilot stays tit only when control knob
failure. Replace gas control valve/thermostat.
flashes *
is depressed in PILOT position.
6 second solid light with
Pilot stays tit only when control knob
Overheat failure and gas control valve failure.
combinations of 4+ 8
Replace gas control valve/thermostat.
flashes *
is depressed in PILOT position.
6 second solid lightwith
Pilot stays tit onlywhen control knob
Electronic
control
module
failure
and
gas
combinations of 7 + 8
is depressed in PILOT position,
control valve failure. Replace gas control valve/
flashes *
thermostat.
Overheat
failure,
electronic
control
module
6combinationsSeCond
solid light with
Pilot stays tit only when control knob
failure, and gas control valve failure. Replace
of 4 + 7 + 8 flashes *
is depressed in PILOT position,
gas control valve/thermostat.
Wait until light goes outto restart the gas control
Continuous solid light
System shutdown/safety interlock,
valve/thermostat.
• Flashes are approximately
1/10 second in duration with approximately
three seconds
between groups of flashes.
36

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Hydrosense 153.331492

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