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IBM 7012 300 Series Installation And Service Manual

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RS/6000
7012 Models 300 Series
Installation and Service Guide
SA38–0545–00

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Summary of Contents for IBM 7012 300 Series

  • Page 1 RS/6000 7012 Models 300 Series Installation and Service Guide SA38–0545–00...
  • Page 2 First Edition (October 1997) This edition notice applies to the R/S6000 7012 Models 300 Series Installation and Service Guide. This edition obsoletes all previous editions. The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PRINTED “AS IS”...

  • Page 3: Table Of Contents

    Table of Contents Communications Statements ..........Safety Notices .
  • Page 4 Handling Static-Sensitive Devices ......... . Rear Cover .

  • Page 5: Communications Statements

    Communications Statements The following statement applies to this product. The statement for other products intended for use with this product will appear in their accompanying manuals. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 6: United Kingdom Telecommunications Safety Requirements

    United Kingdom Telecommunications Safety Requirements This equipment is manufactured to the International Safety Standard EN60950 and as such is approved in the UK under the General Approval Number NS/G/1234/J/100003 for indirect connection to the public telecommunication network. The network adapter interfaces housed within this equipment are approved separately, each one having its own independent approval number.

  • Page 7: Radio Protection For Germany

    Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom 9.Nov.92 das EG-Konformitätszeichen zu führen. Der Aussteller der Konformitätserklärung ist die IBM Germany. Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese Klasse von Geräten gilt folgende Bestimmung nach dem EMVG: Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer...
  • Page 8 viii Installation and Service Guide...

  • Page 9: Safety Notices

    Safety Notices Note: For a translation of these notices, see System Unit Safety Information , Order Number SA23-2652. Definitions of Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: 2-1520-1 3-18...

  • Page 10: Laser Safety Information

    Laser Safety Information Note: The Optical Link Card (OLC) referred to in this information is part of the Serial Optic Channel Converter assembly. This system contains a laser product called the Optical Link Card (OLC). In the U.S., the OLC is certified as a Class 1 laser product that conforms to the requirements contained in the Department of Health and Human Services (DHHS) regulation 21 CFR Subchapter J.

  • Page 11: About This Book

    System Unit Safety Information , Order Number SA23-2652, contains translated versions of the danger and caution notices. The 7012 300 Series Operator Guide , Order Number SA23-2623, provides information about the controls and features of the system unit. The Diskless Workstation Management Guide, Order Number SC23–2433, contains information about diskless workstations.

  • Page 12: Chapter 1. Reference Information

    Chapter 1. Reference Information System Unit Locations Use the following views of the system unit to locate the disk drive positions, connectors, and system board slot positions. The front of your system unit will resemble one of the following two illustrations. Front View with Covers, Early Models Top Cover Serial Number...

  • Page 13: Front View With Covers, Later Models

    Front View with Covers, Later Models Top Cover Front Cover Key Lock Reset Button 3-Digit Display Power-On Light Serial Number Power Button Diskette Drive Diskette-Eject Button Optional Media Bays Rear View without Covers, Models 320, 32E, 32H Ethernet Power Adapter Positions Connector Serial 1 Tablet...

  • Page 14: 370/37T

    Rear View without Covers, Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, 375 Adapter Positions Power Ethernet Tablet Mouse Serial 1 Serial 2 SCSI Port Parallel Port Keyboard Rear View Models 380, 390, 39H, and 397 Adapter Positions Power Ethernet Tablet Mouse Serial 1...

  • Page 15: Front View Without Covers, Early Models

    Front View without Covers, Early Models The front of your system unit will resemble one of the following two illustrations. Rear Fan Ethernet Riser Card Memory Cards CPU Card Adapter and Graphics Cards Front Fan Battery Disk Drive C Disk Drive D Direct Bus Attach Riser Card...

  • Page 16: Front View Without Covers - Model 397

    Front View without Covers – Model 397 Memory Card (up to four) Ethernet Riser Card Rear Fan Adapter Cards (up to four) CPU Cooling Fan and Heat Sink Adapter Card Cooling Fan Disk Drive C Disk Drive D Diskette Drive Power Supply Media Bays System Planar Connector Locations, Models 320, 32E, 32H...

  • Page 17: System Planar Connector Locations, Models 355, 365, 375

    System Planar Connector Locations, Models 355, 365, 375 SCSI Bus Serial Port Extender Card Extender Power Supply Ethernet 3-Digit Cable Riser Card Diskette Display SCSI Key Mode Switch Rear of and Reset System Unit Button I/O Slots Parallel Port Tablet (T) Battery Keyboard (K) Mouse (M)

  • Page 18: System Planar Connector Locations Models 380 And 390

    System Planar Connector Locations Models 380 and 390 SCSI Internal Serial Port Connector Extender Power Supply Ethernet 3-Digit Cable Riser Card Diskette Display SCSI-2 External Key Mode Switch Rear of Reset System Unit Button I/O Slots Parallel Port Tablet (T) Keyboard (K) Mouse (M) Battery...

  • Page 19: System Planar Connector Locations Model 397

    System Planar Connector Locations Model 397 SCSI Internal Serial Port Connector Extender Power Supply Ethernet Three-Digit Cable Riser Card Diskette Display SCSI-2 External Battery Rear of System Unit Key Mode Switch I/O Slots Reset Button Parallel Port Tablet (T) Keyboard (K) Mouse (M) Rear Fan Memory Cards...

  • Page 20: Memory

    CPU Card, Model 39H Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Ç Cache Memory Simm Connectors Multichip Heat Sink Ç...

  • Page 21: Data And Power Flow

    Data and Power Flow Bus-Attached Disk Drives, Models 320, 32E, and 32H Disk Disk Drive Drive Riser Card Power Front Supply Rear Fan Jumper External Cable – may be Diskette present on some Adapter systems. Card Parallel Port Diskette Rear of System Unit 3-Digit Display...

  • Page 22: Scsi-Attached Disk Drives, Models 340, 34H, 350, 360/36T, 370/37T

    SCSI-Attached Disk Drives, Models 340, 34H, 350, 360/36T, 370/37T SCSI Bus Disk Disk Extension Drive Drive Card Power Front Supply Ethernet Serial Port Riser Extender Card Cable External Diskette SCSI Rear of System Unit 3-Digit Display Four I/O Slots CPU Card Parallel Port Tablet (T) Keyboard (K)

  • Page 23: Data And Power Flow: Scsi Attached Disk Drives - Models 380, 390, 39H

    Data and Power Flow: SCSI Attached Disk Drives – Models 380, 390, Note: If external devices or cables are not connected to the external SCSI-2 connector, the external SCSI-2 connector does not require a terminator. Media Media Disk Disk Optional Drive Drive Drive...

  • Page 24: Data And Power Flow: Scsi Attached Disk Drives - Model 397

    Data and Power Flow: SCSI Attached Disk Drives – Model 397 Media Media Disk Disk Drive Drive Drive Drive Internal SCSI Cable Power Front Supply Ethernet Serial Port Riser Extender Card Cable Diskette SCSI-2 3-Digit External Display Rear of System Battery Unit Slots...

  • Page 25: Specifications (All Models Except 380, 390, 39H, And 397)

    Specifications (all models except 380, 390, 39H, and 397) Dimensions (Horizontal Position) Height – 165 mm (6-1/2 inches) with foot Depth – 525 mm (20-3/4 inches) Width – 460 mm (18 inches) Dimensions (Vertical Position) Height – 470 mm (18-1/2 inches) with foot Depth –...

  • Page 26: Specifications Models 380, 390, 39H, And 397

    Specifications Models 380, 390, 39H, and 397 Dimensions (Horizontal Position) Height: 162 mm (6.4 inches) with foot Depth: 478 mm (18.8 inches) Width: 442 mm (17.4 inches) Dimensions (Vertical Position) Height: 454 mm (17.9 inches) with foot Depth: 478 mm (18.8 inches) Width: 241 mm (9.5 inches) at the foot Weight (Maximum) 21.8 kg (48 pounds)

  • Page 27: Power Cables

    Power Cables To avoid electrical shock, a power cable with a grounded attachment plug is provided. Use only properly grounded outlets. Power cables used in the U.S.A. and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA). These power cords consist of: Electrical cables, Type SVT or SJT.

  • Page 28: Service Inspection Guide

    Service Inspection Guide Perform a service inspection on the system when: The system is inspected for a maintenance agreement. Service is requested and service has not recently been performed. An alterations and attachments review is performed. Changes have been made to the equipment that may affect the safe operation of the equipment.
  • Page 29 Models 380, 390, 39H, and 397 Top Cover Front Cover Key Lock Reset Button 3-Digit Display Power-On Light Serial Number Power Button Diskette Drive Diskette-Eject Button Optional Media Bays 1-18 Installation and Service Guide...
  • Page 30 3. If installed in the vertical position, ensure that the foot is securely attached and is stable. 4. Set the power switch of the system unit to Off. 5. Remove the covers. 6. Check for alterations or attachments. If there are any, check for obvious safety hazards such as broken wires, sharp edges, or broken insulation.

  • Page 31: Chapter 2. Maintenance Analysis Procedures (Maps)

    Chapter 2. Maintenance Analysis Procedures (MAPS) MAP 1520: 7012 Power MAP Notes: 1. This is not a start of call MAP. Use this Power MAP only if you have been directed here from a MAP step in the Diagnostic Information For Micro Channel Bus Systems .
  • Page 32 Step 1 Be sure that the external power cable to the system unit has continuity, is plugged into both the system unit and the power outlet, and that the power outlet has been wired correctly with the correct voltage Did you find a problem? Go to Step 2.
  • Page 33 Step 4 (from Step 3) This problem can be caused by one of the following FRUs: Front fan Rear fan Note: It is likely that the voltage regulator has failed when power is supplied and the power light is on for one second or less. The same symptom will occur when the voltage regulator is not connected to the CPU card.
  • Page 34 Step 5 (from Steps 2 and 4) 1. Set the power switch on the system unit to Off. Attention: P2 and P25 must be connected and disconnected at the same time. 2. Connect the power supply connectors P2 and P25 to the system planar. 3.
  • Page 35 Step 8 (from Step 7) 1. Set the power switch on the system unit to Off. 2. Disconnect and remove the front disk drive from the frame. 3. Install the disk drive frame in the system planar. 4. For Models 320, 32E, and 32H with SCSI-attached rear disk drive, connect the data cable to the disk drive and the SCSI adapter on the system planar.
  • Page 36 Step 9 (from Step 5) 1. Set the power switch on the system unit to Off. 2. For Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, and 375, 380, 390, 39H, 397, and models 320, 32E, and 32H with SCSI-attached disk drives, connect power connector P3 to the rear disk drive.
  • Page 37 Step 11 (from Steps 7, 8, and 10) 1. Set the power switch on the system unit to Off. 2. Remove one memory card at a time from the system planar. Refer to the “Memory Card” removal procedure on page 3-37. 3.
  • Page 38 Step 13 (from Step 12) 1. Set the power switch on the system unit to Off. 2. Record the slot numbers of the adapters, label and record the location of any cables attached to the adapters. 3. Remove one of the adapters from the I/O planar. Refer to the “Adapters, Ethernet Riser Card, External Diskette Riser Card”...
  • Page 39 Step 16 (from Step 15) 1. Set the power switch on the system unit to Off. 2. Remove the FRUs on the adapter. 3. Replace the failing adapter. 4. Set the power switch on the system unit to On. Wait 10 seconds before answering the following question.
  • Page 40 Step 18 (from Step 17) 1. Set the power switch on the system unit to Off. 2. Connect one of the cables that was removed to the adapter. 3. Set the power switch on the system unit to On. Wait 10 seconds before answering the following question.
  • Page 41 Step 21 (from Step 20) 1. Set the power switch on the system unit to Off. 2. Disconnect the three-digit display connector P23 from the system planar. 3. Set the power switch on the system unit to On. Wait 10 seconds before answering the following question.
  • Page 42 Step 24 (from Step 22) 1. Set the power switch on the system unit to Off. 2. Connect one of the cables that was removed. 3. Set the power switch on the system unit to On. Wait 10 seconds before answering the following question.

  • Page 43: Map 1540: 7012 Minimum Machine Configuration

    MAP 1540: 7012 Minimum Machine Configuration Notes: 1. This is not a start of call MAP. You should use these MAPs only if you have been directed here from a MAP step in the POWERstation and POWERserver Common Diagnostics and Service Guide. 2.
  • Page 44 Step 1 (from Steps 3, 7, 8, 9, and 14) 1. Ensure that the diagnostics and the operating system are shut down. 2. Turn the key mode switch to the Service position. 3. Set the power switch on the system unit to Off. 4.
  • Page 45 Step 2 (from Steps 1 and 16) 1. Set the power switch on the system unit to Off. 2. Record the slot numbers of the Micro Channel adapters, label and record the location of any cables attached to the adapters. Remove all the adapters from the system planar. 3.
  • Page 46 Step 3 (from Step 2) One of the FRUs remaining in the system unit is defective. To test each FRU, exchange the FRUs in the following order: 1. CPU card 2. L2 cache SIMM if removed from CPU card. 3. System planar 4.
  • Page 47 Step 4 (from Step 2) No failure was detected with this configuration. 1. Set the power switch on the system unit to Off. 2. Install one memory card. For Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, and 375, 380, 390, 39H, and 397, disconnect the signal and power connectors from all the disk drives and plug the disk drive frame into the system planar.
  • Page 48 Step 5 (from Step 4) The failure may be caused by a defective SIMM on the last memory card installed. To isolate the failing SIMM in a pair of SIMMs, do the following: 1. Set the power switch on the system unit to Off. Using a pair of operational SIMMs for the type of memory card used, install the pair of SIMMs in locations 1 and 2 on one of the suspected memory cards.
  • Page 49 Step 6 (from Step 5) One of the FRUs remaining in the system unit is defective. To test each FRU, exchange the FRUs in the following order: 1. System planar 2. CPU card (if a Model 39H, memory SIMMs must be installed) 3.
  • Page 50 Step 7 (from Steps 1 and 4) 1. Set the power switch on the system unit to Off. 2. Record the slot numbers of the Micro Channel adapters, label and record the location of any cables attached to the adapters. Remove all the adapters from the I/O planar. 3.
  • Page 51 Step 8 (from Step 7) 1. Set the power switch on the system unit to Off. 2. Install and connect the disk drive frame and disk drives. 3. For Models 320, 32E, and 32H with SCSI-attached disk drives, install the SCSI adapter in the I/O planar and reconnect the signal cable to the SCSI adapter.
  • Page 52 For Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, 375, 380, 390, 39H, and 397: 1. SCSI bus extender card Note: Refer to POWERstation and POWERserver Common Diagnostics and Service Guide , Chapter One; SCSI-1 Adapter Fuse Blowing and PTC Tripping. 2.
  • Page 53 If the symptom did not change and all the disk drives have been exchanged, in the following order exchange the FRUs that have not been exchanged: For Models 320, 32E, and 32H with bus-attached or SCSI-attached disk drives: 1. Riser card (if present) 2.
  • Page 54 Step 10 (from Step 9) 1. Set the power switch on the system unit to Off. 2. Connect the serial port extender cable P16 to the system planar. 3. Insert the first diagnostic diskette into the diskette drive. 4. Set the power switch on the system unit to On. 5.
  • Page 55 Step 11 (from Steps 9 and 10) 1. Set the power switch on the system unit to Off. 2. Connect the cables that were plugged into connectors S1, S2, P, K, T, and M on the rear of the system unit. 3.
  • Page 56 Step 12 (from Step 11) The system is working correctly with this configuration. One of the FRUs (adapters) that you removed is probably defective. 1. Set the power switch on the system unit to Off. 2. Install a FRU (adapter) and connect any cables and devices that were attached to it. 3.
  • Page 57 Step 13 (from Step 12) 1. Set the power switch on the system unit to Off. 2. Starting with the devices, disconnect a device or cable connector from the last adapter installed. 3. Insert the first diagnostic diskette into the diskette drive. 4.
  • Page 58 Step 14 (from Step 1) 1. Set the power switch on the system unit to Off. 2. Record the slot numbers of the adapters, label and record the location of any cables attached to the adapters. Remove all the adapters from the system planar except the display adapter (if installed and the attached display will be the system console).
  • Page 59 Step 15 (from Step 14) 1. Press the Enter key. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the FUNCTION SELECTION menu to initialize the AIX operating system environment before you can continue with the diagnostics. This is a separate and different operation than selecting the console display.

  • Page 60: Chapter 3. Removal And Replacement Procedures

    Chapter 3. Removal and Replacement Procedures All information in these procedures pertaining to 7012 Model 397 also applies to 7030 Model 397. Observe the following safety notice during service procedures. Note: For a translation of this notice, see System Unit Safety Information . DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system.

  • Page 61: Handling Static-Sensitive Devices

    Handling Static-Sensitive Devices Attention: Adapters, planars, diskette drives, and disk drives are sensitive to static electricity discharge. These devices are wrapped in antistatic bags, as shown in this illustration, to prevent this damage. Take the following precautions: Do not remove the device from the antistatic bag until you are ready to install the device in the system unit.

  • Page 62: Rear Cover

    Rear Cover Note: Not all models have rear covers. If your model has a rear cover, use the following procedure for removal and replacement. Removal 1. Grab the lower-right and lower-left corners and tilt the bottom of the rear cover out about 30 degrees.

  • Page 63: Top Cover

    Top Cover Note: If the machine is normally operated in the vertical position, it may be helpful to remove the base and proceed with the machine in the horizontal position. Removal 1. Set the power switches of the attached devices to Off. 2.
  • Page 64 3. Tighten the top cover screws. 4. Set the key mode switch back to its normal position. 5. If your system unit has a rear cover, do the replacement procedure in “Rear Cover” on page 3-3. 6. Connect the power cable. 7.

  • Page 65: Front Cover

    Front Cover Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Disconnect the power cable. 4. Set the key mode switch to the Service position. 5.
  • Page 66 Replacement 1. Depending on your system unit model, align and insert the tabs at the bottom, or, insert the tabs at the right side of the front cover. 2. Depending on your system unit model, rotate the top of the front cover into place, or, pivot the left side of the front cover into place.

  • Page 67: Disk Drive (Bus-Attached): Models 320, 32E, 32H

    Disk Drive (Bus-Attached): Models 320, 32E, 32H Note: A system may have two bus-attached, or two SCSI-attached, or a combination of one SCSI and one bus-attached drive. For models 320, 32E, and 32H SCSI-attached drives, see page 3-10. Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing adapters in this system.
  • Page 68 Replacement Attention: If you move the disk drive from a colder or warmer environment than the room where it will be used, allow the disk drive to gradually reach the temperature of the room. By allowing the disk drive time to acclimate, data loss or permanent damage to the disk drive can be avoided.

  • Page 69: Disk Drive (Scsi-Attached): Models 320, 32E, 32H

    Disk Drive (SCSI-Attached): Models 320, 32E, 32H Reference to the Small Computer Systems Interface (SCSI) Input/Output controller is abbreviated as SCSI I/O controller in this publication. Note: A system may have two SCSI-attached, two bus-attached, or a combination of one SCSI and one bus-attached drive.
  • Page 70 Replacement Attention: If you move the disk drive from a colder or warmer environment than the room where it will be used, allow the disk drive to gradually reach the temperature of the room. By allowing the disk drive time to acclimate, data loss or permanent damage to the disk drive can be avoided.

  • Page 71: Disk Drive (Scsi-Attached): Models 340, 34H, 350, 355, 360/36T, 365 370/37T, 375

    Disk Drive (SCSI-Attached): Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, 375 Reference to the Small Computer Systems Interface (SCSI) Input/Output controller is abbreviated as SCSI I/O controller in this publication. Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing drives in this system.
  • Page 72 Replacement Attention: If you move the disk drive from a colder or warmer environment than the room where it will be used, allow the disk drive to gradually reach the temperature of the room. By allowing the disk drive time to aacclimate, data loss or permanent damage to the disk drive can be avoided.

  • Page 73: Disk Drive: Models 380, 390, 39H, And 397

    Disk Drive: Models 380, 390, 39H, and 397 References to the small computer systems interface (SCSI) input/output controller is abbreviated as SCSI I/O controller in this publication. Note: Refer to “Handling Static-Sensitive Devices” on page 3-1. Removal 14.Set the power switches of the attached devices to Off. 15.Set the power switch of the system unit to Off.
  • Page 74 Replacement Attention: If you move the disk drive from a colder or warmer environment than the room where it will be used, allow the disk drive to gradually reach the temperature of the room. By allowing the disk drive time to acclimate, data loss or permanent damage to the disk drive can be avoided.

  • Page 75: Power Supply

    Power Supply For Models 380, 390, 39H, and 397, refer to the procedure on page 3-18. For a translation of the following notice, see System Unit Safety Information , Order Number SA23-2652. DANGER Do not attempt to open the covers of the power supply. Power supplies are not serviceable and are to be replaced as a unit.
  • Page 76 Replacement 1. Ensure that the aligning tabs are not bent. Attention: On later system units, those that have the slot under the power supply, be careful not to bend the grounding fingers at the rear of the system unit when you install the power supply.

  • Page 77: Power Supply (Models 380, 390, 39H, And 397)

    Power Supply (Models 380, 390, 39H, and 397) For a translation of the following notice, see System Unit Safety Information , order number SA23-2652. DANGER Do not attempt to open the covers of the power supply. The power supply is not serviceable and is to be replaced as a unit.
  • Page 78 Replacement 1. Be sure that the aligning tabs on the base are not bent. 2. Place the power supply approximately 5 mm (one-quarter inch) in front of its installed position. The mounting screw should align with the keyway hole in the power supply. 3.

  • Page 79: Diskette Drive

    Diskette Drive Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switches of the system unit to Off. 3. If the system unit model has a rear cover, do the Rear Cover removal procedure on page 3-3.
  • Page 80 All other models Cable Latch Replacement 1. If the system unit is a model 380, 390, 39H, or 397, mount the diskette drive on the metal plate and screw into place. For all other models, place the cable under the drive assembly and ensure that the cable does not interfere with the four tabs.

  • Page 81: Media Drive Removal For Models 380, 390, 39H, And 397

    Media Drive Removal for Models 380, 390, 39H, and 397 Notes: 1. For a translation of this notice, see System Unit Safety Information . 2. This caution only applies to the CD-ROM drive. CAUTION: A Class 3 laser is contained in the device. Do not attempt to operate the device while it is disassembled.
  • Page 82 Replacement 1. Using the four rail screws, attach the drive assembly to the rails. 2. Set the address, matching the drive being replaced. For new installations, assign a SCSI address of 5 or 6. 3. Push the drive into the media bay to the installed position. 4.

  • Page 83: Adapter Cards, Ethernet Riser Card, And External Diskette Riser Card

    Adapter Cards, Ethernet Riser Card, and External Diskette Riser Card Removal Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing adapters in this system. Facing the back of the system unit, there are four vertical adapter slots, and each slot is covered with a bracket.
  • Page 84 Replacement Note: If you are replacing the Ethernet riser card, ensure that the jumpers on the new card are set the same as on the old card. Refer to “Setting the Ethernet Riser Card Jumpers” on page 3-26. Replace in the reverse order. When replacing the adapter, ensure that the plate of the adapter bracket is under the knurled knob and is in contact with the card guide (for a grounding path) at the top of the adapter bracket.

  • Page 85: Setting The Ethernet Riser Card Jumpers

    Setting the Ethernet Riser Card Jumpers Thick/Thin Ethernet Riser Note: Follow the correct shutdown and power down procedure, and remove the Ethernet riser card from the system unit. The thick/thin Ethernet riser card comes shipped configured for the thin (BNC) Ethernet interface.
  • Page 86 Twisted-Pair Ethernet Riser Note: Follow correct shutdown and power procedure and remove the Ethernet riser from the system unit. The twisted-pair Ethernet riser comes with a single jumper panel marked LINK with the words ON and OFF on either side. This jumper is used to make the twisted-pair Ethernet riser compatible with IEEE 802.3 10 base T Ethernet networks.

  • Page 87: Attached Devices

    Attached Devices For a translation of the following notices, see System Unit Safety Information , Order Number SA23-2652. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
  • Page 88 Removal 1. Set the power switches of all attached devices to Off. 2. Set the power switch of the system unit to Off and unplug the external cable. 3. Unplug the external power cables to the attached devices. 4. If the system unit has a rear cover, do the rear cover removal procedure on page 3-3. 5.

  • Page 89: Cpu Card

    CPU Card Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing the CPU card in this system. For Model 39H, refer to the “CPU Card for Model 39H” removal procedure on page 3-31. Removal 1. Set the power switches of the attached devices to Off. 2.

  • Page 90: Cpu Card (Model 39H)

    CPU Card (Model 39H) Note: Refer to “Handling Static-Sensitive Devices” before removing or installing the CPU card in this system. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3.
  • Page 91 Replacement Reminder to Service Representative: After you exchange the CPU card, notify the customer that the unique identification number of the system unit has changed. The customer needs to update the authorization number for any program that uses the identification number for access. 1.

  • Page 92: Voltage Regulator Card (Model 39H)

    Voltage Regulator Card (Model 39H) Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing the CPU card in this system. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3.

  • Page 93: L2 Cache

    L2 Cache Note: Refer to “Handling Static-Sensitive Devices”“Handling Static-Sensitive Devices” on page 3-2 before removing or installing the CPU card in this system. Removal 1. Depending on the type of CPU card, do either the “CPU Card” removal procedure on page 3-30 or the “CPU Card for the Model 39H”...

  • Page 94: Fan And Air Duct (Model 39H Only)

    Fan and Air Duct (Model 39H Only) Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Remove the top cover by loosening the two thumbscrews located on the back of the system unit.
  • Page 95 9. Remove the fan from the air duct by pulling the fan gently away from the air duct. Replacement 1. If the fan was removed, install the fan back into position in the air duct. Place the fan into position on the system unit frame and pull the shock mounts through the holes in the system unit frame and reconnect the fan cable to the front fan connector located on the right side of the hard file mounting frame.

  • Page 96: Memory Card

    Memory Card Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing memory cards in this system. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3.
  • Page 97 Replacement 1. Align the memory card with the front and rear card guides and the connector, and press the card down into the connector. 2. Replace the CPU card. 3. Do the Top Cover replacement procedure on page 3-4. 4. If the system unit has a rear cover, do the Rear Cover replacement procedure on page 3-3.

  • Page 98: Memory Simms

    Memory SIMMs Removal 1. Do the removal procedure in “Memory Card” on page 3-37. Attention: The latches on the SIMM connectors break easily. Handle them carefully. 2. Release the retainer tabs by pulling them away from the ends of the SIMM. 3.

  • Page 99: System Planar

    System Planar Note: Refer to “Handling Static-Sensitive Devices” on page 3-2 before removing or installing the system planar in this system. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3.
  • Page 100 Models 380, 390, 39H, and 397 Planar (All other models) 39H Planar Card Guide Frame Screws 7012 Base (all models except 380, Planar Aligning Pins 390, 39H, and 397) 397 Planar Rear Aligning Pin Planar (all models except 380, 390, 39H, and 397) Ground Strap Screw (On all models except 380, 390,...
  • Page 101 4. On Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, and 375, install the two additional screws for the SCSI port. 5. Insert the system planar and align it with the two aligning pins (rear pin first). 6. Install 7 of the 10 system planar screws, leaving out the two screws for the card guide frame until you install the card guide frame.

  • Page 102: Card Guide Frame

    Card Guide Frame Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switches of the system unit to Off. 3. Unplug the power cord from the electrical outlet. 4. If the system unit has a rear cover, do the Rear Cover removal procedure on page 3-3. 5.
  • Page 103 Replacement 1. Do the “Front Fan” replacement procedure on page 3-46. 2. Do the Three-digit replacement procedure on page 3-55 Attention: On models 380, 390, 39H, and 397, assure that the 3-digit LED shield is oriented the same as the LED. 3.

  • Page 104: Rear Fan

    Rear Fan Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. If the system unit has a rear cover, do the rear cover removal procedure on page 3-3. 4.

  • Page 105: Front Fan

    Front Fan Note: Model 397 has two front fans. The procedures to remove the second fan is similar to this procedure. Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3.
  • Page 106 This illustration reflects model 397. Air Flow Mounting Plate Memory Shock Mount Mounting Plate Air Flow Adapter Shock Mount Replacement 1. With the air flow arrow pointing toward the rear of the machine and the wires to the bottom, place the fan into its mounted position. Pull the shock mounts just enough to clear their mounting slots and move them into their mounted positions.

  • Page 107: Key Lock

    Key Lock Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Refer to the illustration of the key lock on page 3-49. 4. If the system unit has a rear cover, do the rear cover removal procedure on page 3-3. 5.
  • Page 108 Cover Lock Retainer Ring Mode Switch Connector Cover Lock Retaining Latches Key Lock Keyway at top on Models 340, 350, 355, 360/36T, 365, 370/37T, and 375. Retainer Cover Lock Ring Mode Switch Connector Cover Lock Retaining Latches Key Lock Keyway on Models 380, 390, 39H, and 397 Replacement Replace in reverse order.

  • Page 109: Reset Switch

    Reset Switch Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. If the system unit has a rear cover, do the removal procedure on page 4.
  • Page 110 All models except 380, 390, 39H, and 397: Locking Ring Mode Switch Pushbutton Switch Keyed Washer Connector Lock Washer Pushbutton Retainer Models 380, 390, Cover Lock 39H, and 397: Ring Mode Switch Connector Replacement Replace in reverse order. 3-51 Removal and Replacement Procedures...

  • Page 111: Serial Ports Flex Circuit

    Serial Ports Flex Circuit (Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, 375) Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Do the removal procedure in “Rear Cover” on page 3-3. 4.

  • Page 112: Serial Port (Models 380, 390, 39H, And 397)

    Serial Port (Models 380, 390, 39H, and 397) Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off. 3. Disconnect the power cable. 4. Do the “Top Cover” removal procedure on page 3-4. 5.

  • Page 113: Three-Digit Display: Models 320, 32E, 32H

    Three-Digit Display: Models 320, 32E, 32H Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off and unplug the external power cable. 3. Do the removal procedure in “Rear Cover” on page 3-3. 4.

  • Page 114: Three-Digit Display Models 340, 34H, 350, 355, 360/36T

    Three-Digit Display Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, and 375, 380, 390, 39H Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off and unplug the external power cable. 3.

  • Page 115: Three-Digit Display, Model 397

    Three-Digit Display, Model 397 Removal 1. Set the power switches of the attached devices to Off. 2. Set the power switch of the system unit to Off and unplug the external power cable. 3. If the system unit has a rear cover, do the rear cover removal procedure on page 3-3. 4.

  • Page 116: Toroids

    Toroids When an 8508 display is connected to a Grayscale Graphics Display Adapter (Type 1 – 2), two toroids must be placed at the system end of the signal cable. The toroids must be placed 25 mm to 50 mm (1 to 2 inches) from the connector. Each toroid comes in a plastic bag with a cable tie;...

  • Page 117: Battery

    Battery Removal For a translation of the following notices, see System Unit Safety Information , Order Number SA23-2652. CAUTION: A lithium battery can cause fire, explosion, or a severe burn. Do not recharge, disassemble, heat above 100 C (212 F), solder directly to the cell, incinerate, or expose cell contents to water.

  • Page 118: Contact Strips (Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, 375)

    Contact Strips (Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, 375) Removal 1.. Set the power switches of the system unit to Off. 2.. Do the removal procedure in “Rear Cover” on page 3-3. 3.. Do the removal procedure in “Top Cover” on page 3-4. 4..

  • Page 119: Chapter 4. System Installation

    –AIX Version 4 System User’s Guide: Operating System and Devices. Service Publications – Diagnostic Information For Micro Channel Bus Systems – 7012 300 Series Installation and Service Guide (this book). Miscellaneous Hardware and Diskettes Diagnostic diskettes and diskette Keyboard holders...
  • Page 120 Step 2. Observe this Safety Notice during Installation Note: For a translation of the following notices, see System Unit Safety Information , Order Number SA23-2652. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
  • Page 121 Step 3. Checking Customer Outlets Note: For a translation of the following notices, see System Unit Safety Information , Order Number SA23-2652. CAUTION: Do not touch the receptacle or the receptacle faceplate with anything other than your test probes before you have met the requirement in step 8. 1.
  • Page 122 8. Install the top cover. For instructions on the foot position, refer to “Changing the System Unit Base” in Chapter 7 of the 7012 300 Series Operator Guide . Step 5. Set Up Each Device Being Attached Note: During the setup of each device, connect only the device end of the signal cable. Do not connect the device signal cables to the system unit now.
  • Page 123 These cables are used to connect 25-pin D-shell connectors to serial ports S1 and S2. Using the customer planning information, Chapter 3 of 7012 300 Series Operator Guide , or other information supplied by the customer, connect the cables to the standard I/O ports.
  • Page 124 2. Arrange the cables at the back of the system unit. 3. Install the rear cover. 4. Using the customer’s planning information, arrange the system unit and devices. 5. Go to Chapter 5 of 7012 300 Series Operator Guide to check out the system. Installation and Service Guide...

  • Page 125: Chapter 5. Parts Information

    Chapter 5. Parts Information Note: All information in this chapter pertaining to 7012 Model 397 also applies to 7030 Model 397. Parts Information...
  • Page 126 Covers and Electronics Installation and Service Guide...
  • Page 127 Units Index Part Number Number Description 71F0157 Planar – (Models 320, 32E, 32H) 71F1197 Planar – (Models 340 and 350) 51G9107 Planar – (Models 355, 365, and 375) 00G2793 Planar – (Models 34H, 360/36T and 370/37T) See note Memory card (without SIMMs) See note SIMMs See note...
  • Page 128 Covers and Electronics Installation and Service Guide...
  • Page 129 Units Index Part Number Number Description 40F9919 Thumbscrews, foot 81F9025 Cover assembly, front – all models 40F9995 Lens, bronze (replaced red lens) 40F9910 Nut plates, foot 40F9957 Rear guide, memory cards See note – Adapter card 32G0176 Flex circuit, serial prot (Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, and 375) 00G1269 Screw, 4 x 10...
  • Page 130 Covers and Electronics (Models 380, 390, 39H, and 397) Installation and Service Guide...
  • Page 131 Units Index Part Number Number Description 52G4325 System Board 93H5557 System Board – (Model 397) See note Memory card (without SIMMs) See note SIMMs See note CPU card – not on Model 397 43G0382 Riser card, Ethernet thick/thin 00G1295 Fuse, 1 amp (on Ethernet thick/thin) 00G1276 Riser card, Ethernet twisted-pair 52G4904...
  • Page 132 Front Card Guide Early System Units of Models 320, 32E, and 32H: Later System Units and Models 34H, 340, 350, 355, 360/36T, 365, 370/37T, and 375: Installation and Service Guide...
  • Page 133 Units Index Part Number Number Description 40F9980 Fan, front – early system units (60 mm) 00G2981 Fan, front – later system units (80 mm) 00G2259 Foam, Fan – later system units 00G2258 Duct, Fan – later system units 1159913 Tie, cable 81F9038 Key mode and IPL switch assembly.
  • Page 134 Front Card Guide (Models 380, 390, 39H, and 397) 5-10 Installation and Service Guide...
  • Page 135 Units Index Part Number Number Description 88G3979 Foam, fan (not on Model 397) 88G3961 Key mode and IPL switch assembly – locking; in- cludes cable and key lock 00G1924 Key mode and IPL switch assembly – nonlocking; includes cable and key lock 88G3805 Frame, card guide Frame, card guide (Model 397)
  • Page 136 Drives and Power, Early Models 5-12 Installation and Service Guide...
  • Page 137 Index Part Number Number Units Description 6279212 Screw, disk drive (M4x10) 00G2917 Frame, disk drive See note Drive assembly, disk 43G2230 Diskette storage compartment 1621170 Screw, diskette drive (M3x6) See note Drive assembly, 3.5-inch diskette Power cable, diskette drive 88G4766 81F9029 Bracket, 3.5-inch diskette drive assembly 40F9925...
  • Page 138 Drives and Power (Models 380, 390, 39H, and 397) 5-14 Installation and Service Guide...
  • Page 139 Index Part Number Number Units Description 1147429 Screw, disk drive (6-32 hex head) 52G4906 Frame, disk drive See note Drive assembly, disk 88G3570 Bracket, fan (not on Model 397) 1621170 Screw, diskette drive (M3x6) See note Drive assembly, 3.5-inch diskette 88G4766 Power cable, diskette drive 88G3804...
  • Page 140 Power Cables Note: If you should need a different power cable, use this figure and the following table to assist you when ordering. Part Index Number Country 1838574 Bahamas, Barbados, Bolivia, Brazil, Canada, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Netherlands Antilles, Panama, Peru, Philippines, Taiwan, Thailand, Trinidad, Tobago, U.S.A.
  • Page 141 Appendix A. SCSI Device Address Record Internally Installed SCSI Device Record Models 320, 32E, 32H 1. Use the “About Your Machine” document to determine which devices are installed in your system unit. 2. On the following diagram, circle the device addresses for the internally installed SCSI disk drives in your system unit.
  • Page 142 Models 340,34H 350, 355, 360/36T, 365, 370/37T, 375 Internal Externally Attached Devices Devices Note: Use the “Attached SCSI Device Record” to record the device addresses. Unused Slot Device 1 Device 7 Built-In SCSI Adapter Device 1 Device 2 Device 3 Device 7 Installation and Service Guide...
  • Page 143 Models 380, 390, 39H, and 397 Externally Attached Internal Devices Devices Unused Slot Device 1 Device 7 Built-In SCSI Adapter Device 8 Device 5 Device 1 Device 2 Device 3 Device 4 Note: Refer to Diagnostic Information For Micro Channel Bus Systems for addressing scheme.
  • Page 144 Attached SCSI Device Record Refer to the illustration and record the adapter slot number, the device type, and the SCSI address for each externally attached SCSI device. Device ____________ SCSI I/O Controller Address ___________ Slot ________ Device ____________ Address ___________ Note: Fill out a separate sheet for each SCSI I/O Device ____________...

  • Page 145: Appendix A. Scsi Device Address Record

    Attached SCSI Device Record Record the adapter slot number, the device type, and the SCSI address for each externally attached SCSI device. Device ____________ SCSI I/O Controller Address ___________ Slot ________ Device ____________ Address ___________ Note: Fill out a separate sheet for each SCSI I/O Device ____________ controller that has...
  • Page 146 Attached SCSI Device Record Record the adapter slot number, the device type, and the SCSI address for each externally attached SCSI device. Device ____________ SCSI I/O Controller Address ___________ Slot ________ Device ____________ Address ___________ Note: Fill out a separate sheet for each SCSI I/O Device ____________ controller that has...

  • Page 147: Index

    Index Numbers diskette drive, removal, 3-20, 3-22 drive and power 3-digit display, removal, 3-54 early models, 5-12 later models, 5-14 adapter device connection, 4-6 ethernet riser card removal, 3-24 removal, 3-24 setting jumper, 3-26 antistatic bags, 3-2 external diskette riser card, removal, 3-24 bus-attached disk drive, removal, 3-8 front card, guide, 5-8, 5-10 front cover, removal, 3-6...
  • Page 148 three digit display, 3-55, 3-56 top cover, 3-4 toroids, 3-57 memory card, removal, 3-37 voltage regulator card, 3-33 riser card, 3-9 operating environment -class B, 1-14, 1-15 operating voltage, 1-14, 1-15 safety notice, installation, 4-2 SCSI device record, A-1 attached, A-4 internally installed, A-1 phase pin, 4-3 SCSI-attached disk drive, removal, 3-10...

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