Polycom IP320 User Manual page 6

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Operating Instructions

Notice

If the WAN (wide area network) connection fails to a site for any reason, including a fault on

the circuit or a power cut, then the ability to make and receive calls from the IP phones

utilising that WAN circuit will be restricted. These failures may be caused for reasons outside

our control. Other services will be fully maintained including voice mail and the ability to

divert calls to other numbers including mobiles. If another working WAN circuit is available

at that site then this can be used to fully restore service to all phones.

The Qudo service allows for calls to 999 and 112, however these services will be affected if

there is a power cut or your WAN circuit fails

With regard 999 services no location information is passed to the emergency services

operator this will mean that you will have to state the address that you wish the emergency

service to attend.

Qudo does not offer a paper based telephone directory service

If you require a PDF that allows you to print off stickers to attach to the phone device

explaining the above please contact us.

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