Operating Instructions - Polycom IP320 User Manual

Operating Instructions

Making a call
Holding a call
Return to a held call
Transfer – Announced
Transfer – Blind
Transfer – To Voicemail
Do Not Disturb
Call Lists (Received
or Placed calls)
Storing Personal
Contacts
Dialling Personal
Contacts
Dialling System Speed
Dials
To Park A Call
To Retrieve a Parked Call
Shared Call Appearance
Conference Calling
Press New Call and enter the number or enter the number and press
Press the Hold key.
Press the Resume softkey or press the
Press the Trans softkey. Enter the destination extension and press Dial. Announce the call to the
receiving party. Replace handset and the call will be transferred.
Press the Trans softkey followed by the
transfer.
Press Transfer. Press *55 + target users extension number then press Dial. Replace handset and
caller will be sent to voicemail without ringing the handset
To activate Do Not Disturb press the
Disturb. Repeating this action will toggle Do Not Disturb on/off
Press the Menu key, select
Placed calls as desired. To call a number select it then press
Press Menu key, press 1 for
Press to enter First Name. Press
confirm.
Press to scroll down and complete the above for
number here]
When finished press
Press Menu key, press 1 for
desired number then press
System Speed Dials are populated by your system administrator. To dial a number press #xx
[where xx is the system speed dial location].
Once you have call in progress;
Press Hold > *68xxxx > Dial
Enter *88 and Press Dial . If the call is being retrieved from the extension it is parked against press
# when prompted. If it is being retrieved from a different extension, enter the park extension
when prompted
If you have more than one handset on the same extension, you can "pull" a call from one handset
to another by pressing *11 on the idle handset
Establish the first call, press the
Dial. To connect all 3 parties press the
Hold key again.
Blind key, dial extn number, press
Menu key. Then press 1 for
Features followed by Call
Features then press 4 for
again when entered then press the
then press the Yes softkey when prompted.
Features then press 4 for
Dial
[where xxxx is the extension you wish to park the call against]
Conf softkey, enter the telephone number of the 2nd party, Press
Conf softkey again.
Dial from the softkey.
Dial
Features and press 2 for Do Not
Lists. You may now select
Dial
Contact Directory. Select <New Entry>.
Last Name and Contact [enter the
Contact Directory. Scroll down to the
to complete the
Received or
OK softkey to