Polycom Desktop V700 Reference Manual

Polycom Desktop V700 Reference Manual

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OTN Training Reference Material
Polycom Desktop V700 Reference Guide

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Summary of Contents for Polycom Desktop V700

  • Page 1 OTN Training Reference Material Polycom Desktop V700 Reference Guide...
  • Page 2: Table Of Contents

    Table of Contents 1.0 Terminology 1.1. Types of Videoconferences 1.2. Styles of Videoconferences 1.3. Modes of Videoconferences 1.4. Telemedicine Tools 1.5. Learning Tools 2.0 Equipment Guide 2.1. Equipment Components 2.2. Equipment Guide 2.3. Hooking Up a Laptop 2.4. Framing the Camera 2.5.
  • Page 3: Types Of Videoconferences

    Types of Videoconferences Educational Videoconferences » Open: posted on Learning Centre and Ncompass Calendar. » Closed: invited participants only. Administrative Videoconferences » Team meetings between different sites. For example committee meetings, all staff announcements or policy discussions. » Clinical Videoconferences Direct: health care provider and patient.
  • Page 4: Styles Of Videoconferences

    Styles of Videoconferences Point-to-point Videoconference • Two sites only. • Other site is always seen on monitor. • Option to dial directly (must be scheduled). • Often for clinical use (consultant dials patient). Multipoint Videoconferences • Three or more sites. •...
  • Page 5: Modes Of Videoconferences

    Modes of Videoconferences Full screen mode • Screen displays the person speaking or making the loudest noise. • Default mode • Must mute if your site is not the presenter • Recommended for presentations Multi-Screen mode • Visual set-up where all sites are visible on the screen at the same time •...
  • Page 6: Telemedicine Tools

    Telemedicine Tools Ncompass Scheduling Ncompass is an online scheduling tool that allows OTN Members to self-schedule and manage both clinical and non-clinical videoconference events. Ncompass users can book video systems, send emails to participants and maintain a searchable calendar of events. In addition, Ncompass allows Members to publish open events so that others can view public events from the Learning Centre.
  • Page 7: Learning Tools

    Learning Tools OTN Learning Centre The Learning Centre provides an online and easy-to-use single point of access to all OTN Member distance education offerings. The Learning Centre makes it easier to find education events (including searches by area of therapeutic care) as well as actively promote those relevant to your organizations.
  • Page 8: Equipment Components

    Equipment Components Camera The camera is usually located at the top of the equipment and is what captures the video feed that is transmitted to other videoconference systems that are connected to the event. For both clinical carts and room-based systems, the camera can be controlled by using the arrows on the remote control.
  • Page 9 Equipment Components Microphone The microphone has a range of 20 to 25 feet. The microphone is extremely powerful and can pick up peripheral sound such as whispering, tapping pens and swiveling chairs. Ideally the microphone can be placed underneath the monitor or at the end of a table.
  • Page 10 Polycom Desktop V700 Reference Guide Verify that the power cable is plugged into the power outlet in the wall. Verify that the network cable is plugged into the network outlet in the wall. The network cable must be plugged into the OTN-dedicated network outlet.
  • Page 11 Polycom Desktop V700 Reference Guide he diagram to the left illustrates the Polycom Remote Control and highlights some of the more commonly used buttons that are supported in OTN videoconferences. Call: The call button is used to initiate a point-to-point videoconference.
  • Page 12: Hooking Up A Laptop

    Hooking up a Laptop Connect the VGA cable from the videoconference system to the laptop. Turn the power on the laptop. Press the same keys you would use when displaying your desktop through a projector, usually one of the following combinations: Fn+F4 (or) Fn+F7 (or) Fn+F8.
  • Page 13: Framing The Camera

    Framing the Camera Positioning the Camera A big part of using the equipment effectively is framing the camera properly. The videoconference should mimic a face-to-face session as much as possible. Therefore make sure the subject is framed in a head and shoulders shot so the participating site(s) can see the presenter or patient clearly.
  • Page 14: Equipment Troubleshooting

    Equipment Troubleshooting The system doesn’t work / won’t power up • Ensure that the system is plugged into the power outlet. • Verify that the network cable is plugged into the appropriate port in the wall. • Check that the cables are securely plugged into the back of the codec. •...
  • Page 15: Technical Support

    Technical Support When to call for Technical Support Contact your organizational IT staff or Telemedicine Coordinator when:  Your internet is down.  Network cable is broken or missing.  You cannot find the remote control.  You do not know which network jack to plug into. Contact OTN Service Desk when: ...
  • Page 16: Etiquette Guidelines

    Etiquette Guidelines Participate in an audio-visual check  Start the video conference with a roll call or speak with the host site. Mute appropriately  Remember to mute when not speaking. This will ensure that video does not switch to another site if someone makes a noise when using voice activated mode ...
  • Page 17: Presenter Guide

    Presenter Guide While videoconferencing is an effective communications medium, you must be prepared to accept a small loss of resolution. Your visual guides needs tobe adapted in order to maximize the audience’s view at both the local and remotes sites. The following suggestions are for presenters in order to help them create effective PowerPoint slides.
  • Page 18: Useful Contacts

    Useful Contacts Service Desk Respond to OTN customers by providing expert technical support before, during and after videoconferences. 1-866 -454-6861 (option 1) servicedesk@otn.ca Contact Centre Respond to OTN customers by providing technical support before, during and after videoconferences. 1-866 -454-6861 (option 2) customersupport@otn.ca Training Team Provide live training sessions to new OTN customers that focus...

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