Grandstream Networks HT503 FXO User Manual
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Grandstream Networks HT503 FXO User Manual

Fxs/fxo port analog telephone adaptor
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Grandstream Networks, Inc.
HT503
FXS/FXO Port
Analog Telephone Adaptor
HT503 USER MANUAL

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Summary of Contents for Grandstream Networks HT503 FXO

  • Page 1 Grandstream Networks, Inc. HT503 FXS/FXO Port Analog Telephone Adaptor HT503 USER MANUAL...
  • Page 2 This page is intentionally left bank...

  • Page 3: Table Of Contents

    HT503 USER MANUAL INDEX GNU GPL INFORMATION ................4 CHANGE LOG ................... 5 CHANGES FROM 1.0.12.1 USER MANUAL ..................5 CHANGES FROM 1.0.11.3 USER MANUAL ..................5 CHANGES FROM 1.0.10.9 USER MANUAL ..................5 CHANGES FROM 1.0.7.6 USER MANUAL ..................5 CHANGES FROM 1.0.6.8 USER MANUAL ..................
  • Page 4 FORWARD CALLS TO VOIP ....................... 25 ONE STAGE DIALING ......................... 26 FAX SUPPORT ............................ 26 CALL FEATURES ..................27 CONFIGURATION GUIDE ................ 29 CONFIGURING HT503 THROUGH VOICE PROMPT ............... 29 CONFIGURING HT503 WITH WEB BROWSER ................29 ACCESS THE WEB CONFIGURATION MENU ................30 DEFINITIONS ............................
  • Page 5 ABLE OF IGURES HT503 User Manual Figure 1: CONNECTING THE HT503 .................... 10 Figure 2: INTERCONNECTION DIAGRAM OF THE HT503 ............11 Figure 3: UPLINK/DOWNLINK BANDWIDTH LIMITATION ............36 ABLE OF ABLES HT503 User Manual Table 1: DEFINITIONS OF THE HT503 CONNECTORS ............. 10 Table 2: HT503 LED DEFINITIONS ....................

  • Page 6: Gnu Gpl Information

    GNU GPL INFORMATION HT503 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl HT503 USER MANUAL...

  • Page 7: Change Log

    CHANGE LOG This section documents significant changes from previous versions of HT503 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. CHANGES FROM 1.0.12.1 USER MANUAL •...
  • Page 8 • Removed Enable Ring-transfer from Web UI • Added a configuration parameter to set the [ Offhook Auto-Dial Delay • Changed the SSL Web UI decription to [ ] and [ SIP TLS Certificate SIP TLS Private Key SIP TLS Private Key Password •...

  • Page 9: Welcome

    WELCOME Thank you for purchasing Grandstream’s HT503, the affordable, feature rich, Analog Telephone Adaptor/IAD. The HT503 combines a sleek design with the latest technology to offer more advanced telephony features and significantly better integrated router performance than its predecessor – the HT488.
  • Page 10 • Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. HT503 USER MANUAL FIRMWARE VERSION 1.0.12.4...

  • Page 11: Connect Your Ht503

    CONNECT YOUR HT503 EQUIPMENT PACKAGING The HT503 ATA package contains: • One HT503 Main Case • One Universal Power Adaptor • One Ethernet Cable • One HT503 Vertical Stand CONNECTING THE HT503 The HT503 is designed for easy configuration and easy installation. Configure the HT503 following the directions in the Configuration section of this manual.

  • Page 12: Figure 1: Connecting The Ht503

    HT503 HT503 Back View Front View RJ-45 Ports Display LEDs Power Reset 10/100 Mbps Supply (Green) (12V) RJ11 RJ11 FXS Port FXO Port FIGURE 1: CONNECTING THE HT503 The HT503 has one FXS port and one FXO port. The PHONE port next to the power supply is an FXS port.

  • Page 13: Figure 2: Interconnection Diagram Of The Ht503

    TABLE 2: HT503 LED DEFINITIONS POWER LED Indicates Power. Remains ON when power is connected WAN LED Indicates LAN (or WAN) port activity LAN LED Indicates PC (or LAN) port activity PHONE/ LINE LED Indicates the status of the FXS and FXO ports on the back panel. Busy –...
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  • Page 15: Product Overview

    PRODUCT OVERVIEW The HT503 is an affordable, high-quality, integrated IP telephony solution for both the residential customers and the ‘road-warriors’ who need advanced call features between traditional PSTN network and IP network. The HT503 enables IP connectivity for any phone or fax using the FXS port and a web- based GUI for easy configuration and installation.
  • Page 16 DHCP Server/Client Audio Features Advanced Digital Signal Processing (DSP) Dynamic negotiation of codec and voice payload length Support for G.723, G.729/E, G.711, G.726-40/32/24/16, iLBC, T.38 codecs In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) Silence Suppression, VAD (voice activity detection), CNG (comfort noise generation), ANG (automatic gain control) Adaptive jitter buffer control Packet delay &...

  • Page 17: Hardware Specification

    HARDWARE SPECIFICATION The table below lists the hardware specification of HT503. TABLE 4: HT503 HARDWARE SPECIFICATION LAN interface 1xRJ45 10/100 Mbps Port WAN interface 1xRJ45 10/100 Mbps Port FXS telephone port 1 x FXS (RJ11) telephone port 1x PSTN pass-through and life line port (PSTN Port) Power, WAN, LAN, PHONE, and LINE (Green) Input: 100–240 VAC, 50-60 Hz...
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  • Page 19: Basic Operations

    BASIC OPERATIONS UNDERSTANDING HT503 VOICE PROMPT HT503 has a built-in voice prompt menu for simple device configuration. The voice prompt menu is designed for the FXS port only. To enter the voice prompt menu, press *** from the analog phone connected to the FXS port.
  • Page 20 Firmware Server IP Address Announces current Firmware Server IP address. Enter 12 digit new IP address. Configuration Server Announces current Config Server Path IP address. Enter 12 digit Address new IP address. Upgrade Protocol Upgrade protocol for firmware and configuration update. Press “9” to toggle between TFTP / HTTP / HTTPS Firmware Version Firmware version information.

  • Page 21: Placing A Phone Call

    PLACING A PHONE CALL PHONE OR EXTENSION NUMBERS There are currently two methods to make an extension number call: a) Dial the numbers directly and wait for 4 (default) seconds. b) Dial the numbers directly, and press # (assuming that “use # as dial key” is selected in the web configuration).

  • Page 22: Call Hold

    Using Star Code 1. Pick up the analog phone then dial “*47” 2. Enter the target IP address using same format as above. Note: NO dial tone will be played between step 1 and 2. Destination ports can be specified by using “*” (encoding for “:”) followed by the port number. Examples: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160.

  • Page 23: Call Transfer

    CALL TRANSFER The HT503 supports both blind transfer and attended transfer. BLIND TRANSFER This function is applicable using the FXS port for VoIP calls only. Assume that parties are in conversation. Party A wants to Blind Transfer Party B to C: presses FLASH on the analog phone to hear the dial tone.

  • Page 24: Pstn Pass Through

    dials C’s number then # (or wait for 4 seconds). 3. If C answers the call, then presses FLASH to bring B, C in the conference. 4. If C does not answer the call, can press FLASH back to talk to 5.

  • Page 25: Voip-To-Pstn Calls

    VOIP-TO-PSTN CALLS This function is available using the FXO port. The FXO port functions as a bridge between the Internet and PSTN. The user can remotely use a PSTN line to initiate a call. -PSTN C AKE A 1. Dial the FXO SIP account phone number to establish the VoIP session. The caller will hear the ring back tone once.

  • Page 26: Pstn-To-Voip Calls

    PSTN-TO-VOIP CALLS This function is available using the FXO port. The FXO port functions as a bridge between the Internet and PSTN and enables calls to be passed from the PSTN network to VoIP. The user can make VoIP calls remotely by dialing into the FXO line port on HT503.

  • Page 27: Route Calls To Pstn

    ROUTE CALLS TO PSTN The FXO port enables access to the PSTN network. By default, the HT503 is in VoIP mode at off-hook. If “Route Call to PSTN” is configured, certain calls will be initiated from the FXO PSTN line port. This call feature is especially useful for emergency calls or local telephone calls.

  • Page 28: One Stage Dialing

    can also be found under BASIC SETTINGS configuration page. ONE STAGE DIALING This feature is applicable for VoIP to PSTN calls. Any VoIP extension may dial directly to a local PSTN number if the one-stage dialing feature is activated. This feature is configured under the FXO Configuration page and requires SIP Server configuration and support.

  • Page 29: Call Features

    CALL FEATURES TABLE 6: HT503 CALL FEATURE DEFINITIONS Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC) Disable LEC (pe call) Dial “*03” + ” number ”. No dial tone is played in the middle. Enable SRTP Disable SRTP Block Caller ID (for all subsequent calls)
  • Page 30 Flash/Hook Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. Pressing pound sign will server as Re-Dial key. HT503 USER MANUAL FIRMWARE VERSION 1.0.12.4 Page 28 of 64...

  • Page 31: Configuration Guide

    CONFIGURATION GUIDE CONFIGURING HT503 THROUGH VOICE PROMPT DHCP M Follow Table 4 with voice menu option 01 to enable HT503 to use DHCP. STATIC IP M Follow Table 4 with voice menu option 01 to enable HT503 to use STATIC IP mode, then use option 02, 03, 04 to set up HT503’s IP, Subnet Mask, Gateway respectively.

  • Page 32: Access The Web Configuration Menu

    ACCESS THE WEB CONFIGURATION MENU The HT503 HTML configuration page can be accessed via LAN or WAN ports. • From the LAN port: 1. Directly connect a computer to the LAN port 2. Open a command window on the computer 3.

  • Page 33: Definitions

    End User and administrator is “123” and “admin” respectively. Only an administrator can access the “ADVANCED SETTING”, “FXS PORT” and “FXO PORT” configuration pages. NOTE: If you cannot log into the configuration page by using the default password, please check with the VoIP service provider.

  • Page 34: Table 8: Basic Settings

    Product Model This field contains the product model info, such as HT503. Software Version Program: This is the main software release. This number is always used for firmware upgrade. Current release is 1.0.7.6 Boot and Loader are seldom changed. Bootloader: current version is 1.0.0.9. Core: current version 1.0.7.1 Base: current version is 1.0.7.6 CPE: current version is 1.0.1.19...
  • Page 35 • If Static IP mode is selected, the IP address, Subnet Mask, Default Router IP address, DNS Server 1 (mandatory), DNS Server 2 (optional) fields need to be configured. DHCP hostname This option specifies the name of the client. This field is optional but may be required by some Internet Service Providers.
  • Page 36 Range: 0 - 3600 NAT UDP Timeout NAT TCP idle timeout in seconds. Connection will be closed after preconfigured, timeout if not refreshed. Range: 0 – 3600, default is 300 Uplink Bandwidth The maximum uplink bandwidth permitted by the device. This function is disabled by default.
  • Page 37 - If black list exists and white list is empty, then ONLY these IP addresses are NOT ALLOWED SIP/RTP access. Black list for WAN side List the IP address or IP range in the White list. The same rules as white list. Cloned This allows the user to change/set a specific MAC address on the WAN interface.

  • Page 38: Figure 3: Uplink/Downlink Bandwidth Limitation

    FIGURE 3: UPLINK/DOWNLINK BANDWIDTH LIMITATION Advanced User configuration includes not only the end user configuration, but also advanced configurations such as: SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration. TABLE 9: ADVANCED SETTINGS Admin Password Administrator password. Only the administrator can configure the “Advanced Settings” page.
  • Page 39 Via TFTP This is the IP address of the configured TFTP server. If this is configured, the HT503 retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attempts, the system will timeout and will start the boot process using the existing code image in the Flash memory.
  • Page 40 will be downloaded. Allow DHCP option 66 to If set to “Yes”, configuration and upgrade server information can be obtained using override server DHCP option 66 from DHCP server located in customer’s environment Automatic Upgrade Choose “Yes” to enable automatic upgrade and provisioning. When set to No, HT503 will only do upgrade once at boot up.
  • Page 41 sounds. ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence. In order to set a continuous tone, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Example for North America Dial Plan: f1=350@-13,f2=440@-13,c=0/0;...

  • Page 42: Table 10: Fxs Port Settings

    • inbound and outbound calls (INFO level) • registration status change (INFO level) • negotiated codec (INFO level) • Ethernet link up (INFO level) • SLIC chip exception (WARNING and ERROR levels) • memory exception (ERROR level) The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components: GS_LOG: [device MAC address][error code] error message Ex.
  • Page 43 this field. Authenticate ID ID used for authentication, usually same as SIP user ID, but could be different and decided by ITSP. Authentication Password Password for ATA to register to (SIP) servers of ITSP. Purposely left blank once saved for security. Maximum length is 25. Name SIP service subscriber’s name which will be used for Caller ID display DNS mode...
  • Page 44 This is usually necessary when multiple HandyTone ATAs are behind the same NAT. Refer to Use Target Default is No. If set to “Yes”, then for Attended Transfer, the “Refer-To” header uses the Contact transferred target’s Contact header information. Transfer on conference Default is No.
  • Page 45 automatically dialed when offhook. Please note that only the user part of a SIP address needs to be entered here. The HT503 will automatically append the “@” and the host portion of the corresponding SIP address. Note: User will need this IP address when accessing the IVR via the web configuration page.
  • Page 46 Ring Timeout Sets the time in which an incoming call will stop ringing when not picked up. Hunting Group Ring Default value is 20 seconds. In case this feature activated using * codes (*92 code), Timeout the call will be forwarded after this preconfigured amount of time. No Key Entry Timeout Default is 4 seconds.
  • Page 47 digit 1 and leading exchange number between 2 and 9; If leading digit is 2, replace leading digit 2 with 011 before dialing. Default: Outgoing - {x+} Example of a simple dial plan used in a Home/Office in the US: { ^1900x.
  • Page 48 session timer request. Force Timer If selecting “Yes” the phone will use session timer even if the remote party does not support this feature. Selecting “No” will allow the phone to enable session timer only when the remote party support this feature. To turn off Session Timer, select “No”...
  • Page 49 or G726, then the “ptime” value in the SDP message of an INVITE request will be 20ms (2 x10ms) If the configured voice frames per TX exceeds the maximum allowed value, the ATA will not accept it and will use and save the precedent configured allowed value for the corresponding first vocoder choice.

  • Page 50: Table 11: Fxo Port Settings

    Polarity Reversal If set to “Yes”, polarity will be reversed upon call establishment and termination. Default is No. Loop Current Disconnect Set it to “Yes” of the traditional PBX you are using with HT503 uses this method for signaling call termination. Default is No. Loop Current Disconnect A configurable period of time in which the FXS port will drop off voltage on the line to Duration...

  • Page 51: Firmware Version 1.0.12.4

    Outbound Proxy IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border Controller. Used by HT503 for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work and ONLY way to correct the problem is to use the outbound proxy.

  • Page 52: Firmware Version 1.0.12.4

    (or 1 hour). The maximum interval is 65535 minutes (about 45 days). SIP registration failure This parameters allows the user to specify the time frame (in seconds) the HT503 will retry wait time wait before sending another SIP registration INVITE in case the first INVITE fails. Local SIP Port Defines the local SIP port the HT503 will listen and transmit.

  • Page 53: Firmware Version 1.0.12.4

    far. Otherwise, no INVITE is sent until the “(Re-)Dial” button is pressed or after about 5 seconds have elapsed. The “Yes” option should be used ONLY if there is a SIP proxy configured and the proxy server supports 484 Incomplete Address response. Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error).

  • Page 54: Firmware Version 1.0.12.4

    { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Explanation of example rule (reading from left to right): • ^1900x. - prevents dialing any number started with 1900 • <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically •...

  • Page 55: Firmware Version 1.0.12.4

    To turn off Session Timer, select “No” for Caller Request Timer, Callee Request Timer, and Force Timer. UAC Specify Refresher As a Caller, select UAC to use the phone as the refresher, or UAS to use the Callee or proxy server as the refresher. UAS Specify Refresher As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher.

  • Page 56: Firmware Version 1.0.12.4

    and 127. AAL2-G726-16 Payload Defines payload type for AAL2-G726-16. Default value is 100. Range is from 96 to Type 127. AAL2-G726-24 Payload Defines payload type for AAL2-G726-24. Default value is 99. Range is from 96 to 127. Type AAL2-G726-32 Payload Defines payload type for AAL2-G726-24.

  • Page 57: Firmware Version 1.0.12.4

    this time value to prevent unwanted activation of the Flash/Hold and automatic phone ring-back. Gain Voice path volume adjustment. • RX is a gain level for signals transmitted by FXO (FXO-To-VoIP volume ) , TX is a gain level for signals received by FXO( FXO-To-PSTN volume). •...

  • Page 58: Saving The Configuration Changes

    the FXS port) before a PSTN incoming call is bridged to VoIP Note: The number of rings feature serves as a PSTN answer delay, and should be set to a larger value to allow enough time for the HT503 to decode the Caller ID signal set by the central office.

  • Page 59: Rebooting From Remote

    REBOOTING FROM REMOTE Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again.

  • Page 60: Firmware Version 1.0.12.4

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  • Page 61: Software Upgrade

    SOFTWARE UPGRADE Software upgrade can be done via TFTP, HTTP or HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS To upgrade via TFTP, HTTP or HTTPS, the “Firmware Upgrade and Provisioning upgrade via” field needs to be set to TFTP, HTTP or HTTPS, respectively.

  • Page 62: Instructions For Local Firmware Upgrade

    environment if possible. For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly HTTP server on the public Internet for firmware upgrade.  Grandstream’s latest firmware is available http://www.grandstream.com/support/firmware. Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.

  • Page 63: Firmware And Configuration File Prefix And Postfix

    When a Grandstream device boots up or reboots, it will issue a request for a configuration file “cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. In addition, device will also requests a XML configuration file “cfgxxxxxxxxxxxx.xml”. If the download of “cfgxxxxxxxxxxxx.xml”...

  • Page 64: Firmware Version 1.0.12.4

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  • Page 65: Restore Factory Default Setting

    RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.

  • Page 66: Firmware Version 1.0.12.4 Ht503 User Manual

    1. Locate the MAC address of the device. It is the 12 digit HEX number on the bottom of the unit. 2. Key in the MAC address. Use the following mapping: 0-9: 0-9 22 (press the “2” key twice, “A” will show on the LCD) 2222 33 (press the “3”...

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