Grandstream Networks HT503 User Manual
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Grandstream Networks HT503 User Manual

Fxs/fxo port analog telephone adaptor
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Grandstream Networks, Inc.
HT503
FXS/FXO Port
Analog Telephone Adaptor
HT503 USER MANUAL

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Summary of Contents for Grandstream Networks HT503

  • Page 1 Grandstream Networks, Inc. HT503 FXS/FXO Port Analog Telephone Adaptor HT503 USER MANUAL...

  • Page 2: Table Of Contents

    HT503 USER MANUAL INDEX GNU GPL INFORMATION ................5 CHANGE LOG ................... 6 CHANGES FROM 1.0.7.6 USER MANUAL ..................6 CHANGES FROM 1.0.6.8 USER MANUAL ..................6 WELCOME ....................7 SAFETY COMPLIANCS ........................7 WARRANTY ............................7 CONNECT YOUR HT503 ................9 EQUIPMENT PACKAGING ........................
  • Page 3 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ..........57 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ..........57 RESTORE FACTORY DEFAULT SETTING ..........58 FACTORY RESET ..........................58 RESET BUTTON ..........................58 IVR COMMAND ........................... 58 HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 3 of 59...
  • Page 4 ABLE OF IGURES HT503 User Manual Figure 1: CONNECTING THE HT503 .................... 10 Figure 2: INTERCONNECTION DIAGRAM OF THE HT503 ............11 Figure 3: UPLINK/DOWNLINK BANDWIDTH LIMITATION ............33 ABLE OF ABLES HT503 User Manual Table 1: DEFINITIONS OF THE HT503 CONNECTORS ............. 10 Table 2: HT503 LED DEFINITIONS ....................

  • Page 5: Gnu Gpl Information

    HT503 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 6: Change Log

    Changed the SSL Web UI decription to [ ] and [ SIP TLS Certificate SIP TLS Private Key SIP TLS Private Key Password  Added [ ] version to Software Version on Web UI. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 6 of 59...

  • Page 7: Welcome

    If you purchased your HT503 from a reseller, please contact them for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for an RMA (Return Materials Authorization) number before you return the product.
  • Page 8  Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1...

  • Page 9: Connect Your Ht503

    The HT503 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HT503 VoIP features and functions are available using a regular analog telephone. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 9 of 59...

  • Page 10: Figure 1: Connecting The Ht503

    Connect the WAN port to the internal LAN network or router. PHONE (RJ-11) FXS port to be connected to analog phones / fax machines. LINE (RJ-11) FXO port should be connected to the PSTN line HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 10 of 59...

  • Page 11: Figure 2: Interconnection Diagram Of The Ht503

    Note: Slow blinking of POWER, WAN, and LAN LEDs together indicate firmware upgrade/provisioning state. Internet ADSL/Cable Modem Ethernet Analog Phone PSTN Cloud Cordless Phone FIGURE 2: INTERCONNECTION DIAGRAM OF THE HT503 HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 11 of 59...

  • Page 12: Product Overview

    Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS) Auto/manual provisioning system NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices including behind firewall/NAT Syslog support HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 12 of 59...
  • Page 13 Pass-through, Fax Data pump V.17, V.19, V.27ter, V.29 for T.38 fax relay Security DIGEST authentication and encryption using MD5 and MD5-sess Physical Design Stylish and compact design; small universal power supply, ideal for travel HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 13 of 59...

  • Page 14: Hardware Specification

    25mm x 115mm x 75mm (when laying flat); Dimension 115mm x 25mm x 75mm (standing up) Weight Approximately 0.6lbs (0.3kg) Operational: 32° - 104°F or 5° – 45°C Temperature Storage: 10°–130°F Humidity 10% - 90% (non-condensing) Compliance HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 14 of 59...

  • Page 15: Basic Operations

    PCM U / PCM A  iLBC  G.726  G.723  G.729 MAC Address Announces the MAC address. WAN Port Web Access Press “9” to toggle between enable / disable HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 15 of 59...
  • Page 16 "." (Like 192.168.0.26 should be key in like 192*168*0*26). Once all of the digits are collected, the input will be processed.  Key entry cannot be deleted but the phone may prompt error once it is detected HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 16 of 59...

  • Page 17: Placing A Phone Call

    1. Pick up the analog phone then access the voice menu prompt by dial “***” 2. Dial “47” to access the direct IP call menu 3. Enter the IP address using format ex. 192*168*0*160 after the dial tone. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 17 of 59...

  • Page 18: Call Hold

    The analog phone must support this feature for it to work on the HT503. Both call waiting functions (call waiting and CWCID) are activated and deactivated from the configuration pages menu. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 18 of 59...

  • Page 19: Call Transfer

    (using the HT503) wants to bring C into a 3- way conference: presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 19 of 59...

  • Page 20: Pstn Pass Through

    If the 503 loses power or lost registration with SIP server, device will switch to mode when PSTN line will be transparently connected directly to phone connected to FXS port. It will function as a jack, enabling a direct connection to the PSTN Line. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 20 of 59...

  • Page 21: Voip-To-Pstn Calls

    On the web configuration page, if the “Forward to PSTN” is configured, the second stage dialing format is eliminated, so after dialing into the FXO SIP account number, the PSTN number will be called automatically HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 21 of 59...

  • Page 22: Pstn-To-Voip Calls

    On the web configuration page, if the “Forward to VoIP” is configured, the second stage dialing format is eliminated, so after dialing into the FXO SIP account number, the PSTN number will be called automatically HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 22 of 59...

  • Page 23: Route Calls To Pstn

    If during 4 rings, the incoming from the PSTN call is not answered, the call will be forwarded to another VoIP number previously configured in the field:”Forward to VoIP”. This parameter HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 23 of 59...

  • Page 24: One Stage Dialing

    T.38, pass-through mode may be used. To send or receive faxes in fax pass through mode, users must select all the Preferred Codecs to be PCMU/PCMA (G.711-µ/a). HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 24 of 59...

  • Page 25: Call Features

    Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial “*93”, wait for dial tone, then hang up. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 25 of 59...
  • Page 26 Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. Pressing pound sign will server as Re-Dial key. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 26 of 59...

  • Page 27: Configuration Guide

    HTML pages that allow users to configure the HT503 through a Web browser such as Microsoft’s IE, AOL’s Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not included). HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 27 of 59...

  • Page 28: Access The Web Configuration Menu

    End User Level Only Status and Basic Settings Administrator Level admin Browse all pages The password is case sensitive with maximum length of 25 characters. The factory default password for HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 28 of 59...

  • Page 29: Definitions

    WAN IP Address This field shows IP address of the HT503. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 29 of 59...

  • Page 30: Table 8: Basic Settings

    IP address from DHCP in the network. • PPPoE settings are usually for DSL/ADSL modem users. The HT503 will attempt to establish a PPPoE session if PPPoE account is set. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 30 of 59...
  • Page 31 Range: 0 – 4096, default is 1024. Typically one port per connection. NAT TCP Timeout NAT TCP idle timeout in seconds. Connection will be closed after preconfigured, timeout if not refreshed. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 31 of 59...
  • Page 32 Default value is 120 hrs (5 days). DMZ IP: This function forwards all WAN IP traffic to a specific IP address if no matching port is used by HT503 or in the defined port forwarding. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 32 of 59...

  • Page 33: Figure 3: Uplink/Downlink Bandwidth Limitation

    Advanced User configuration includes not only the end user configuration, but also advanced configurations such as: SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration. TABLE 9: ADVANCED SETTINGS HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 33 of 59...
  • Page 34 For example, https://provisioning.mycompany.com Note: the HTTPS default port is 443. Firmware Server Path IP address or domain name of firmware server. Config Server Path IP address or domain name of configuration server. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 34 of 59...
  • Page 35 Set a password for the ACS to connect to this device Password Connection Request Set a port number for the ACS to connect to this device, default is 7547 Port CPE SSL Certificate Configure the SSL authentication of Customer-premises equipment HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 35 of 59...
  • Page 36 URL or IP address of the NTP server, Used to synchronize the date/time. Updates the Network Time Protocol (Values range from 5 – 1440 minutes) NTP Update Interval Syslog Server The IP address or URL of syslog server, especially useful for ITSP HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 36 of 59...

  • Page 37: Table 10: Fxs Port Settings

    “Yes” if the device is behind a NAT router. If no outbound proxy is configured, a STUN server needs to be set to activate STUN detection mechanism. Usually ITSP will HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 37 of 59...
  • Page 38 This parameter allows the user to specify the time frequency (in minutes) the HandyTone ATA refreshes its registration with the specified registrar. The default interval is 60 minutes (or 1 hour). The maximum interval is 65535 minutes (about 45 days). HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 38 of 59...
  • Page 39 Please note that only the user part of a SIP address needs to be entered here. The HT503 will automatically append the “@” and the host portion of the corresponding SIP address. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 39 of 59...
  • Page 40 Default is No. Use only if proxy supports 484 response. This parameter controls whether the phone will send an early INVITE each time a key is pressed when a user HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 40 of 59...
  • Page 41 2 with 011 before dialing. Default: Outgoing - {x+} Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 41 of 59...
  • Page 42 Softswitch vendors. Session Expiration Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated.
  • Page 43 If the configured voice frames per TX exceeds the maximum allowed value, the ATA will not accept it and will use and save the precedent configured allowed value for the corresponding first vocoder choice. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 43 of 59...
  • Page 44 Loop Current Disconnect signaling call termination. Default is No. Loop Current Disconnect A configurable period of time in which the FXS port will drop off voltage on the line to HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 44 of 59...

  • Page 45: Table 11: Fxo Port Settings

    If symmetric NAT is detected, STUN will not work and ONLY way to correct the problem is to use the outbound proxy. SIP Transport User can select UDP, TCP or TLS HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 45 of 59...

  • Page 46: Firmware Version 1.0.9.1

    SIP registration INVITE in case the first INVITE fails. Local SIP Port Defines the local SIP port the HT503 will listen and transmit. The default value for FXS port is 5062. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 46 of 59...

  • Page 47: Firmware Version 1.0.9.1

    Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error). Note: This feature is NOT designed to work with and should NOT be enabled for direct HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 47 of 59...

  • Page 48: Firmware Version 1.0.9.1

    { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Explanation of example rule (reading from left to right): • ^1900x. - prevents dialing any number started with 1900 HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 48 of 59...

  • Page 49: Firmware Version 1.0.9.1

    Softswitch vendors. Session Expiration Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated.

  • Page 50: Firmware Version 1.0.9.1

    Defines payload type for AAL2-G726-16. Default value is 100. Range is from 96 to Type 127. AAL2-G726-24 Payload Defines payload type for AAL2-G726-24. Default value is 99. Range is from 96 to 127. Type HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 50 of 59...

  • Page 51: Firmware Version 1.0.9.1

    Voice path volume adjustment. • RX is a gain level for signals transmitted by FXO (FXO-To-VoIP volume ) , • TX is a gain level for signals received by FXO( FXO-To-PSTN volume). HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 51 of 59...

  • Page 52: Firmware Version 1.0.9.1

    If Yes, the phone connected to the FXS port will ring a configured amount of times (see above). If not, the phone connected to the FXS port will not ring. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 52 of 59...

  • Page 53: Saving The Configuration Changes

    “Apply” button to confirm. Grandstream recommends reboot or power cycle the IP phone after saving changes REBOOTING FROM REMOTE Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway.

  • Page 54: Configuration Through A Central Server

    TFTP or HTTP (thus no NAT issues) and other communication protocols to communicate with each individual Grandstream device for firmware upgrade, remote reboot, etc. Grandstream provides GAPS service to VoIP service providers. Use GAPS for either simple redirection or with certain special provisioning settings.

  • Page 55: Software Upgrade

    CONFIGURATION GUIDE section for instructions. If the server is in FQDN format, it must be set via the web configuration interface.  Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware. Currently the HTTP firmware server address is firmware.grandstream.com. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures.

  • Page 56: Instructions For Local Firmware Upgrade

    Microsoft IIS web server. CONFIGURATION FILE DOWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.

  • Page 57: Firmware And Configuration File Prefix And Postfix

    When a Grandstream device boots up or reboots, it will issue a request for a configuration file “cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. In addition, device will also requests a XML configuration file “cfgxxxxxxxxxxxx.xml”. If the download of “cfgxxxxxxxxxxxx.xml”...

  • Page 58: Restore Factory Default Setting

    Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.

  • Page 59: Firmware Version 1.0.9.1 Ht503 User Manual

    The device will not return to factory default settings. 4. Please be aware if the RESET button was pressed and released in less than 7 seconds, the HT503 will only reboot, it won’t return to factory default settings. HT503 USER MANUAL FIRMWARE VERSION 1.0.9.1 Page 59 of 59...

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