Return (Refund) Credit/Debit - VeriFone VX 680 User Manual

VX 680 USER GUIDE
7. Please wait for processing.
8. The Customer receipt will print automatically when the
transaction has been approved. To print the Merchant
Copy, press 1, OK or the green ENTER key. To skip
printing, press BACK or the red CANCEL key to return to
the main menu.
NOTE: Debit transactions do not allow manual entry of
the card number

RETURN (REFUND) CREDIT/DEBIT

To enter the Way2Pay main menu, press the 1 key from the
phone's idle screen.
1. Press the 2 key to select Return.
2. Press the 1 key to select Credit or the 2 key to select
Debit.
If the VX 680 is set up for Credit only, this step will
not appear.
3. Swipe the customer's card (debit/credit) or enter the
card number manually (credit only).
4. Enter the return amount in dollars and cents and press
OK or the green ENTER key.
5. Confirm the return amount by pressing OK or the green
ENTER key again.
6. Please wait for processing.
7. The Customer receipt will print automatically when the
transaction has been approved. To print the Merchant
Copy, press 1, OK or the green ENTER key. To skip
printing, press BACK or the red CANCEL key to return to
the main menu.
7 2011