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Troubleshooting
Spin for dewatering at lower
speed only; or even no spin
operation
The machine does not
tumble-dry
Customer Service
Before calling the Customer Service, see
if you can correct the problem yourself.
(To do this, refer to Troubleshooting ).
If a service engineer is called out and no
fault is found with the machine, a call-out
charge will be made, even if the machine
is still under warranty.
! If you cannot correct a problem yourself,
switch off the washing machine, remove the
plug from the socket, shut off the water
supply and call Customer Service.
Customer Service will ask you for the machine s
product number (E-Nr) and the serial number (FD).
These numbers are shown on the rating plate
which can be found on the frame of the open
door and also on the identification plate, enclosed
by a thick line, on the front of the machine behind
the base cover.
Make a note of your machine s numbers here:
E-Nr.
Product number
Please help to avoid unnecessary work by our
Customer Service engineers by providing the
correct product and serial numbers.
To protect the machine, the sensible selfbalance system starts
when clothes are too light/heavy or single item causing un-balance
inside the washing machine, then the machine can only operate
at lower speed, or stop operation.
Turn off the power for about 2 minutes, open the door; and
spread the clothes out and reset the spin process.
- no drying programme set
- no drying time set or it was too short
- tap not turn ON
- door not properly closed
- pump blocked
,,
,
,
FD
Serial number
Technical specifications
Width
Height
Depth
Weight
Capacity/
Dry weight
Connection voltage
Fuse
Water pressure
en
59.5 cm
85.0 cm
56.0cm
approx. 70 kg
see rating plate
220V / 240 V
10A
0.1-1 MPa
19
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