Troubleshooting - Hoover POWER PATH PRO User Manual

Troubleshooting:

Any other servicing should be
done by an authorized service
representative.
USE TROUBLESHOOTING GUIDE
AS A FIRST STEP TO RESOLVE
ANY PROBLEMS YOU MAY BE
EXPERIENCING.
If appliance is not working as
it should, has been dropped,
damaged, left outdoors, or
dropped into water, call Customer
Service at 1-800-944-9200
for further instruction before
continuing use.
WARNING
! !
To reduce the risk of personal injury -
Unplug before cleaning or servicing.
25
PROBLEM POSSIBLE CAUSE
Cleaner won't run
1. Power cord not firmly plugged into outlet. 1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
3. Needs service.
Cleaner won't pick-
1. Dirty Water Tank is not installed correctly.
up or low suction
2. Dirty Water Tank is full.
3. Dirty Water Tank is clogged.
4. Air path is clogged.
Water escaping
1. Dirty Water Tank is full.
from Cleaner
2. Dirty Water tank is not installed correctly. 2. Review Placing Dirty Water Tank in base of cleaner 8.
3. Clean Water Solution Tank not installed
properly.
Cleaner won't 1. Clean Water Solution Tank is empty.
dispense
2. Clean Water Solution Tank not installed
properly.
3. Needs service.
Hose nozzle will not
1. Air is trapped in the pump and hose.
spray after filling
2. The connection to the tool port is loose.
the Clean Water
Tank or Detergent
Container.
Motor noise 1. Dirty Water Tank is full.
becomes
2. Dirty Water Tank is clogged.
high-pitched
3. Air path is clogged.
4. The float in the Dirty Water Tank has been
activated.
Brushrolls are not
1. Belt needs to be changed.
spinning
2. Something is jammed in the brushroll.
POSSIBLE SOLUTION
2. Check fuse or breaker in home. Replace fuse/reset
breaker in home.
3. Take to service center. To find nearest location, visit our
website at www.hoover.com or call 1-800-944-9200.
1. Review Placing Dirty Water Tank in base of cleaner - Pg. 8.
2. Empty Dirty Water Tank.
3. Clean Dirty Water Tank.
4. Unclog air path.
1. Empty Dirty Water Tank.
3. Review Clean Water Solution Tank Installation.
1. Fill Clean Water Solution Tank.
2. Review Clean Water Solution Tank Installation.
3. Take to service center. To find nearest location, visit our
website at www.hoover.com or call 1-800-944-9200.
1. Turn on the cleaner. If hose does not spray, prime the
pump by lowering the hose down to the floor and hold the
trigger for up to 1 minute.
2. Ensure that the Hose is securely connected to the hose
connection.
1. Empty Dirty Water Tank.
2. Clean Dirty Water Tank.
3. Unclog air path.
4. Review Emptying & Cleaning the Dirty Water Tank.
1. Refer to how to change belt.
2. Remove jammed item from cleaner with unit turned off
and unplugged.