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Nokia Customer Care
Service Manual
RM-352; RM-354 (Nokia 3600 Slide; Nokia
7610 Supernova)
Mobile Terminal
Part No: 9208892 (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2008 Nokia. All rights reserved.

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Summary of Contents for Nokia 3600 Slide

  • Page 1 Nokia Customer Care Service Manual RM-352; RM-354 (Nokia 3600 Slide; Nokia 7610 Supernova) Mobile Terminal Part No: 9208892 (Issue 1) COMPANY CONFIDENTIAL Copyright © 2008 Nokia. All rights reserved.
  • Page 2 RM-352; RM-354 Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Comments Original issue 08/2008 Jeff Zhao Page ii COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 3 Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
  • Page 4: Warnings And Cautions

    WCDMA networks and cause problems to 3G cellular phone communication in a wide area. • During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged. Page iv COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 5 Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Issue 1 COMPANY CONFIDENTIAL Page v Copyright © 2008 Nokia. All rights reserved.
  • Page 6 All of the above suggestions apply equally to the product, battery, charger or any accessory. Page vi COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 7 RM-352; RM-354 ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
  • Page 8: Battery Information

    Batteries' performance is particularly limited in temperatures well below freezing. Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. Page viii COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 9 Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e- mail. Please state: •...
  • Page 10 RM-352; RM-354 Company Policy (This page left intentionally blank.) Page x COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 11 RM-352; RM-354 Nokia 3600 Slide; Nokia 7610 Supernova Service Manual Structure Nokia 3600 Slide; Nokia 7610 Supernova Service Manual Structure 1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module...
  • Page 12 RM-352; RM-354 Nokia 3600 Slide; Nokia 7610 Supernova Service Manual Structure (This page left intentionally blank.) Page xii COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 13 Nokia Customer Care 1 — General information Issue 1 COMPANY CONFIDENTIAL Page 1 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 14 RM-352; RM-354 General information (This page left intentionally blank.) Page 1 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 15: Table Of Contents

    Table 1 Battery and chargers ..........................1–7 Table 2 Headsets ..............................1–7 Table 3 Data cables ..............................1–7 List of Figures Figure 1 RM-352 (Nokia 3600 slide) product picture ..................1–5 Figure 2 RM-354 (Nokia 7610 Supernova) product picture................1–5 Issue 1 COMPANY CONFIDENTIAL Page 1 –3...
  • Page 16 RM-352; RM-354 General information (This page left intentionally blank.) Page 1 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 17: Product Selection

    RM-352; RM-354 General information Product selection RM-352 (Nokia 3600 slide)/RM-354 (Nokia 7610 Supernova) is a GSM quadband phone, supporting EGSM 850/900/1800/1900 bands. Figure 1 RM-352 (Nokia 3600 slide) product picture Figure 2 RM-354 (Nokia 7610 Supernova) product picture Phone features Display and keypad features •...
  • Page 18: User Interface And Software Features

    • MP3 ringing tones, true tones and MIDI ringing, alert and gaming tones with support of 64 polyphony • Video ringing tones • WAP 2.0, XHTML browser over HTTP/TCP/IP stack • SyncML (local and remote) • PC Suite Page 1 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 19: Accessories

    • User Guide Table 1 Battery and chargers Type Name Note: This phone is charged through the smaller charger Nokia standard interface (2.mm plug). The standard 3.5mm standard charger can be used together with the CA-44 charger adapter. AC-4 Charger BL-4S...
  • Page 20: Battery Endurance

    BL-4S 860 mAh Li-ion Up to 4.3 Hours 280 Hours Music 10 Hours Note: Variation in operation times will occur depending on SIM card, network settings and usage. Page 1 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 21: Company Confidential Page

    Nokia Customer Care 2 — Service Devices and Service Concepts Issue 1 COMPANY CONFIDENTIAL Page 2 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 22 RM-352; RM-354 Service Devices and Service Concepts (This page left intentionally blank.) Page 2 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 23: Table Of Contents

    ..........................2–16 Figure 4 Basic flash concept with FPS-10......................2–17 Figure 5 CU-4 flash concept with FPS-10......................2–18 Figure 6 Module jig service concept ........................2–19 Issue 1 COMPANY CONFIDENTIAL Page 2 –3 Copyright © 2008 Nokia. All rights reserved.
  • Page 24: Rm-352; Rm

    Service Devices and Service Concepts Figure 7 RF testing concept with RF coupler ....................2–20 Figure 8 Service concept for RF testing and RF/BB tuning ................2–21 Page 2 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 25: Service Devices

    • Multiplexing between USB and FBUS media, controlled by Vusb • MMC interface • Duplicated SIM connector • Connector for control unit • Access for AV- and USB connectors Issue 1 COMPANY CONFIDENTIAL Page 2 –5 Copyright © 2008 Nokia. All rights reserved.
  • Page 26 8(RM-352); 8.2 (RM-354) 8(RM-352); 8.1 (RM-354) 8.9(RM-352); 9 (RM-354) SS-187 UI Flex Assembly Jig This jig is used to assemble the UI flex to the Slider assembly. Page 2 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 27: General Devices

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-352; RM-354. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts. Issue 1 COMPANY CONFIDENTIAL Page 2 –7 Copyright © 2008 Nokia. All rights reserved.
  • Page 28 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software. Note: Phoenix enables CU-4 regulators via USB when it is started. Reconnecting the power supply requires a Phoenix restart. Page 2 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 29 PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register the dongle in the same way as the PKD-1 series dongle. Issue 1 COMPANY CONFIDENTIAL Page 2 –9 Copyright © 2008 Nokia. All rights reserved.
  • Page 30 It is used together with the ST-67 stencil. RJ-230 Common jig RJ-230 is a jig used for soldering and as a rework jig for the engine module. Page 2 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 31 The SB-6 test box is a generic device to perform Bluetooth bit error rate testing and doing cordless FBUS connection via Bluetooth. SPS-2 Soldering paste spreader SRT-6 Opening tool SRT-6 is used to open phone covers. Issue 1 COMPANY CONFIDENTIAL Page 2 –11 Copyright © 2008 Nokia. All rights reserved.
  • Page 32 SS-93 Blue stick tool SS-93 is used for general disassembly and assembly tasks. ST-61 Rework stencil ST-61 is a rework stencil used with rework jig RJ-184. Page 2 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 33: Cables

    The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-352; RM-354. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts. Issue 1 COMPANY CONFIDENTIAL Page 2 –13 Copyright © 2008 Nokia. All rights reserved.
  • Page 34: Ca-35S

    PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled voltage. Page 2 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 35 The RF cable is used to connect, for example, a module repair jig to the RF measurement equipment. SMA to N-Connector ca. 610mm. Attenuation for: • GSM850/900: 0.3+-0.1 dB • GSM1800/1900: 0.5+-0.1 dB • WLAN: 0.6+-0.1dB Issue 1 COMPANY CONFIDENTIAL Page 2 –15 Copyright © 2008 Nokia. All rights reserved.
  • Page 36: Service Concepts

    Figure 3 POS flash concept Type Description Product specific tools BL-4S Battery Other tools FLS-5 POS flash dongle PC with Phoenix service software Cables CA-101 USB connectivity cable Page 2 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 37: Flash Concept With Fps-10

    Other devices FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter PC with Phoenix service software Cables XCS-4 Modular cable CA-35S Power cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –17 Copyright © 2008 Nokia. All rights reserved.
  • Page 38: Flash Concept With Fps-10

    SW security device SS-62 Flash adapter base SX-4 Smart card PC with Phoenix service software Cables PCS-1 Power cable XCS-4 Modular cable Standard USB cable USB cable Page 2 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 39: Module Jig Service Concept

    SW security device SX-4 Smart card PC with VPOS and Phoenix service software Measurement equipment Cables PCS-1 DC power cable XCS-4 Modular cable XRF-1 RF cable USB cable Issue 1 COMPANY CONFIDENTIAL Page 2 –19 Copyright © 2008 Nokia. All rights reserved.
  • Page 40: Rf Testing Concept With Rf Coupler

    SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base Measurement equipment PC with Phoenix service software Cables PCS-1 Power cable Page 2 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 41: Service Concept For Rf Testing And Rf/Bb Tuning

    Product specific devices MJ-176 Module jig Other devices CU-4 Control unit PK-1 SW security device SX-4 Smart card Measurement equipment Smart card reader PC with Phoenix service software Issue 1 COMPANY CONFIDENTIAL Page 2 –21 Copyright © 2008 Nokia. All rights reserved.
  • Page 42 RM-352; RM-354 Service Devices and Service Concepts Type Description Cables DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable GPIB control cable USB cable Page 2 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 43 Nokia Customer Care 3 — BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 44 RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 45: List Of Figures

    Figure 12 Differential output waveform of the Ext microphone in out loop measurement Int handsfree out................................3–27 Figure 13 Single-ended output waveform of the AV ear loop when microphone is connected....3–28 Issue 1 COMPANY CONFIDENTIAL Page 3 –3 Copyright © 2008 Nokia. All rights reserved.
  • Page 46 RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide (This page left intentionally blank.) Page 3 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 47: Baseband Self Tests In Phoenix

    Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below. Dead or jammed device troubleshooting. If the phone is dead and you cannot perform the self tests, go to Issue 1 COMPANY CONFIDENTIAL Page 3 –5 Copyright © 2008 Nokia. All rights reserved.
  • Page 48 RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 49: Power And Charging Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Power and charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –7 Copyright © 2008 Nokia. All rights reserved.
  • Page 50 RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 51: General Power Checking

    Disabled in 82/N3350 sleep VSIM2_MMC KMBGN000A/ 2.850 Internal Disabled in D4800 memory sleep VLEDOUT TPS61061/ 14.5 LCD Backlight Disabled in N2301 sleep Charging troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –9 Copyright © 2008 Nokia. All rights reserved.
  • Page 52 RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Page 3 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 53: Interface Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Interface troubleshooting Flash programming fault troubleshooting Part 1 Issue 1 COMPANY CONFIDENTIAL Page 3 –11 Copyright © 2008 Nokia. All rights reserved.
  • Page 54 RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Part 2 Figure 9 Flashing pic 1. Take single trig measurement for the rise of the BSI signal. Page 3 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 55: Combo Memory Troubleshooting

    BB Troubleshooting and Manual Tuning Guide Figure 10 Flashing pic 2. Take single trig measurement for the rise of the BSI signal. Combo memory troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –13 Copyright © 2008 Nokia. All rights reserved.
  • Page 56: Usb Interface Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide USB interface troubleshooting Troubleshooting flow Page 3 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 57: Sim Card Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide SIM card troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –15 Copyright © 2008 Nokia. All rights reserved.
  • Page 58: User Interface Troubleshooting

    If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram. Page 3 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 59: Display Troubleshooting

    There are three different display fault cases; 1 No backlights when image is on 2 No image when backlight is on 3 No backlight and no image Issue 1 COMPANY CONFIDENTIAL Page 3 –17 Copyright © 2008 Nokia. All rights reserved.
  • Page 60 RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Troubleshooting flow Page 3 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 61: Keyboard Backlight Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Keyboard backlight troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –19 Copyright © 2008 Nokia. All rights reserved.
  • Page 62: Camera Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Camera troubleshooting Camera troubleshooting Troubleshooting flow Page 3 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 63: Camera And Hwa Hw Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Camera and HWA HW troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –21 Copyright © 2008 Nokia. All rights reserved.
  • Page 64 RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Page 3 –22 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 65: Camera Af Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Camera AF troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –23 Copyright © 2008 Nokia. All rights reserved.
  • Page 66: Camera Flash Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Camera flash troubleshooting Troubleshooting flow Page 3 –24 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 67: Audio Troubleshooting

    Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended input. Issue 1 COMPANY CONFIDENTIAL Page 3 –25 Copyright © 2008 Nokia. All rights reserved.
  • Page 68 HSEAR L approx 500 External Earpiece and GND (HP Left Mic In AV (J2104) Out) HP Right Mic In AV HSEAR R approx 500 and GND (J2105) Page 3 –26 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 69 2kHz. Figure 12 Differential output waveform of the Ext microphone in out loop measurement Int handsfree out. Issue 1 COMPANY CONFIDENTIAL Page 3 –27 Copyright © 2008 Nokia. All rights reserved.
  • Page 70 RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Figure 13 Single-ended output waveform of the AV ear loop when microphone is connected. Page 3 –28 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 71: Internal Earpiece Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Internal earpiece troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –29 Copyright © 2008 Nokia. All rights reserved.
  • Page 72: Internal Microphone Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Internal microphone troubleshooting Troubleshooting flow Page 3 –30 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 73: Internal Handsfree (Ihf) Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Internal handsfree (IHF) troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –31 Copyright © 2008 Nokia. All rights reserved.
  • Page 74: External Earpiece Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide External earpiece troubleshooting Troubleshooting flow Page 3 –32 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 75: Vibra Troubleshooting

    RM-352; RM-354 BB Troubleshooting and Manual Tuning Guide Vibra troubleshooting Troubleshooting flow Issue 1 COMPANY CONFIDENTIAL Page 3 –33 Copyright © 2008 Nokia. All rights reserved.
  • Page 76: Tv Out Troubleshooting

    All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following: • Flash the phone with the latest available software using FPS-10. Page 3 –34 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 77 Now click on "Refurbish". Follow the dialogue messages in the Phoenix window, press the power button on the phone when prompted to do so. • Create a request file. • Send the file to Nokia by e-mail. Use the following addresses depending on your location: • APAC: sydney.service@nokia.com • CHINA: repair.ams@nokia.com •...
  • Page 78 Flash Type must be set to Phone as Manufactured. To continue, click Start. Progress bars and messages on the screen show actions during phone programming, please wait. Page 3 –36 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 79 Phoenix , choose File→Scan Product . To connect the phone with ii Choose Tools→Certificate Restore . iii To choose a location for the request file, click Browse. Issue 1 COMPANY CONFIDENTIAL Page 3 –37 Copyright © 2008 Nokia. All rights reserved.
  • Page 80 Request file, click Start. To create the vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply.
  • Page 81 To write the file to phone, click Start. Next actions Phoenix tuning functions. After a successful rewrite, you must retune the phone completely by using Important: Perform all tunings: RF, BB, and UI. Issue 1 COMPANY CONFIDENTIAL Page 3 –39 Copyright © 2008 Nokia. All rights reserved.
  • Page 82: Energy Management Calibration

    Write and/or repeat the procedure again. Energy Management Calibration window. 10. To end the procedure, close the Page 3 –40 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 83 Nokia Customer Care 4 — RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 4 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 84 RM-352; RM-354 RF troubleshooting (This page left intentionally blank.) Page 4 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 85 Figure 19 Settings: Time 1ns/d + 0.3Vpp/d ...................... 4–11 Figure 20 Frequency ~ 100kHz........................... 4–13 Figure 21 Typical readings ..........................4–16 Figure 22 Troubleshooting diagram: Bluetooth ....................4–17 Issue 1 COMPANY CONFIDENTIAL Page 4 –3 Copyright © 2008 Nokia. All rights reserved.
  • Page 86 RM-352; RM-354 RF troubleshooting (This page left intentionally blank.) Page 4 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 87: General Rf Troubleshooting

    RF shielded environment, testing at frequencies of nearby base stations should be avoided. Level of repair The scope of this guideline is to enable repairs at key-component level. Please refer to the troubleshooting instructions for further information. Issue 1 COMPANY CONFIDENTIAL Page 4 –5 Copyright © 2008 Nokia. All rights reserved.
  • Page 88: Rf Key Components

    • Cables: XRF-1 (RF cable), USB cable, GBIP cable and DAU-9S or one device including all. • Signal analyser (TX), signal generator (RX) and RF-splitter Figure 15 Auto tuning concept with CMU200 Page 4 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 89: General Voltage Checking

    Signal name Test point Voltage (all bands) Vbat at N1002 (FEM) J2903 3.0-4.7 V Vbat at N1001 (Transceiver) C1002 3.0-4.7 V VCCXO supply C2213 2.4-2.6 V Issue 1 COMPANY CONFIDENTIAL Page 4 –7 Copyright © 2008 Nokia. All rights reserved.
  • Page 90: Selftest Troubleshooting

    The RF connector should be terminated to 50 Ohms or connected to the antenna. Check this carefully before performing the self tests. Note: The phone should be in local mode when performing Self tests Page 4 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 91 RF troubleshootings. 3. If Fatal, press Details to see error codes Detailed . Error codes will now show up in the right most column marked Issue 1 COMPANY CONFIDENTIAL Page 4 –9 Copyright © 2008 Nokia. All rights reserved.
  • Page 92: Fatal Selftests Troubleshooting

    Figure 17 Testpoints used after fatal self tests ST_CDSP_RF_BB_IF_TEST is fatal This test is checking the communication between baseband and RF. It will show in what part the problem is located. Page 4 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 93 1 J2210 TXBB_CLK (Ch1) [4] 2 J2212 TXBB_DATA (Ch2) [5] 3 J2902 STROBE (Ch3) [6] The result should look like this: Figure 19 Settings: Time 1ns/d + 0.3Vpp/d Issue 1 COMPANY CONFIDENTIAL Page 4 –11 Copyright © 2008 Nokia. All rights reserved.
  • Page 94 This test is checking the analogue RX communication between baseband and RF. Error code Test Action ST_FIMRCAL_FAIL (0x00, 0x40) Replace N1001 or combination (0x00, 0x50) and (0x00, 0x60) Page 4 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 95: Receiver Troubleshooting

    Introduction to receiver (RX) troubleshooting RX can be tested by making a phone call or in local mode. For the local mode testing, use Phoenix service software. Issue 1 COMPANY CONFIDENTIAL Page 4 –13 Copyright © 2008 Nokia. All rights reserved.
  • Page 96: Gsm Rx Chain Activation For Manual Measurements/Gsm Rssi Measurement

    Now select the measuring mode to the signal generator level. Next actions RSSI-reading AND TX troubleshooting is failing: replace N1002. TX is OK and RX is failing: replace N1001. Page 4 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 97: Transmitter Troubleshooting

    GSM transmitter troubleshooting Steps 1. Set the phone to local mode. 2. Activate RF controls in Phoenix (Testing→GSM→Rf Controls ). Make settings as shown in the picture: Issue 1 COMPANY CONFIDENTIAL Page 4 –15 Copyright © 2008 Nokia. All rights reserved.
  • Page 98 RF troubleshooting 3. Check the basic TX parameters (i.e. power, phase error, modulation and switching spectrum), using a communication analyser (for example CMU200). Figure 21 Typical readings Page 4 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 99: Bluetooth And Fm Radio Troubleshooting

    If you want to troubleshoot the other bands, change band with RF controls and set the communication analyzer accordingly. Bluetooth and FM radio troubleshooting Bluetooth troubleshooting Troubleshooting flow Figure 22 Troubleshooting diagram: Bluetooth Issue 1 COMPANY CONFIDENTIAL Page 4 –17 Copyright © 2008 Nokia. All rights reserved.
  • Page 100: Fm Radio Troubleshooting

    RM-352; RM-354 RF troubleshooting FM radio troubleshooting Troubleshooting flow Page 4 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 101 Nokia Customer Care 5 — System Module Issue 1 COMPANY CONFIDENTIAL Page 5 –1 Copyright © 2008 Nokia. All rights reserved.
  • Page 102 RM-352; RM-354 System Module (This page left intentionally blank.) Page 5 –2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 103 List of Figures Figure 23 Battery pin order ...........................5–8 Figure 24 SIM interface ............................5–11 Figure 25 Audio block diagram.......................... 5–15 Figure 26 Bluetooth interface ..........................5–18 Issue 1 COMPANY CONFIDENTIAL Page 5 –3 Copyright © 2008 Nokia. All rights reserved.
  • Page 104 RM-352; RM-354 System Module (This page left intentionally blank.) Page 5 –4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 105: Introduction

    512 Mbit NOR + 256 Mbit DRAM Combo (Stacked with RAP) D2802 Bluetooth BCM2048 N6000 Battery BL-4S 860 mAh Battery connector Blade interface X2070 µUSB connector For data, charging and audio AV flex: X2080 Issue 1 COMPANY CONFIDENTIAL Page 5 –5 Copyright © 2008 Nokia. All rights reserved.
  • Page 106 RM-352; RM-354 System Module Key component placement Page 5 –6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 107: System Module Block Diagram

    RM-352; RM-354 System Module System module block diagram Board and module connections Issue 1 COMPANY CONFIDENTIAL Page 5 –7 Copyright © 2008 Nokia. All rights reserved.
  • Page 108: Energy Management

    The battery temperature can be measured from the UI flex. Battery connector The battery connector is a blade connector. It has three blades; • BSI (Battery size indicator) • GND (Ground) Page 5 –8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 109: Normal And Extreme Voltages

    (dead) mode means that the main battery is not present or its voltage is too low (below N2200 AVILMA master reset threshold) and that the back-up battery voltage is too low. Issue 1 COMPANY CONFIDENTIAL Page 5 –9 Copyright © 2008 Nokia. All rights reserved.
  • Page 110: Usb, Sim, Μsd

    The SIM interface consists of an internal interface between RAP and EM ASIC AVILMA (N2200), and of an external interface between N2200 and SIM contacts. The SIM IF is shown in the following figure: Page 5 –10 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 111: Μsd Card Interface

    The µSD card is connected to the engine by an external level shifter and ESD protection filter. Supplied voltages: • VMMC: 2.85 V (from level shifter) • VIO: 1.8 V (from AVILMA) The card removal is detected by a push detect switch. Issue 1 COMPANY CONFIDENTIAL Page 5 –11 Copyright © 2008 Nokia. All rights reserved.
  • Page 112: User Interface

    Col_0 Col_0 (GENIO-39) (GENIO-40) (GENIO-41) (GENIO-42) ROW0 Left SK Left Right SK ROW1 Send Right Down ROW2 Centre ROW3 Vol + ROW4 Vol - ROW5 Rewind Page 5 –12 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 113: Backlight And Illumination

    RM-352; RM-354 System Module Backlight and illumination Issue 1 COMPANY CONFIDENTIAL Page 5 –13 Copyright © 2008 Nokia. All rights reserved.
  • Page 114: Audio Concept

    AVILMA. The microphone has a digital interface and its RF-filtered lines are directly connected to RAP D2800 for processing. Page 5 –14 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 115: Av Connector

    A connected male connector is detected on pin 6 (PLUG_DET). Note: Only use an approved cable for connecting to the AV connector ( e.g. headset HS-45). Issue 1 COMPANY CONFIDENTIAL Page 5 –15 Copyright © 2008 Nokia. All rights reserved.
  • Page 116: Rf Description

    (eg. to the earpiece). The receiver functions are implemented in the RF system module. Signals with different frequencies take different paths, therefore being handled by different components. Page 5 –16 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 117: Transmitter (Tx)

    (eg. GSM900). The transmitter functions are implemented in the RF system module and Frontend module including power amplifier and antenna switch. Issue 1 COMPANY CONFIDENTIAL Page 5 –17 Copyright © 2008 Nokia. All rights reserved.
  • Page 118: Bluetooth

    GSM1900: 1930 - 1990 MHz TX frequency band GSM850: 824- 849 MHz GSM900: 880- 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz Page 5 –18 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 119: Environmental Conditions

    Condensed or dripping water may cause intermittent malfunctions. Protection against dripping water has to be implemented in (enclosure) mechanics. Continuous dampness will cause permanent damage to the module. Issue 1 COMPANY CONFIDENTIAL Page 5 –19 Copyright © 2008 Nokia. All rights reserved.
  • Page 120 RM-352; RM-354 System Module (This page left intentionally blank.) Page 5 –20 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 121 Nokia Customer Care Glossary Issue 1 COMPANY CONFIDENTIAL Page Glossary–1 Copyright © 2008 Nokia. All rights reserved.
  • Page 122 RM-352; RM-354 Glossary (This page left intentionally blank.) Page Glossary–2 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 123 Clock Timing Sleep and interrupt block of Tiku Continuous wave D/A-converter Digital-to-analogue converter Digital-to-analogue converter Digital Battery Interface DBus DSP controlled serial bus connected between UPP_WD2 and Helgo Issue 1 COMPANY CONFIDENTIAL Page Glossary–3 Copyright © 2008 Nokia. All rights reserved.
  • Page 124 High speed circuit switched data (data transmission connection faster than GSM) Hardware Input/Output IBAT Battery current Integrated circuit ICHAR Charger current Interface Integrated hands free IMEI International Mobile Equipment Identity Infrared Page Glossary–4 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 125 Phase locked loop (Phone) Permanent memory General Purpose IO (PIO), USARTS and Pulse Width Modulators PURX Power-up reset Printed Wiring Board Pulse width modulation RC-filter Resistance-Capacitance filter Radio Frequency Issue 1 COMPANY CONFIDENTIAL Page Glossary–5 Copyright © 2008 Nokia. All rights reserved.
  • Page 126 UPnP Universal Plug and Play Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC Universal Serial Bus VBAT Battery voltage VCHAR Charger voltage Voltage controlled oscillator Page Glossary–6 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.
  • Page 127 Wideband code division multiple access Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor (used to monitor the current flow to and from the battery) Issue 1 COMPANY CONFIDENTIAL Page Glossary–7 Copyright © 2008 Nokia. All rights reserved.
  • Page 128 RM-352; RM-354 Glossary (This page left intentionally blank.) Page Glossary–8 COMPANY CONFIDENTIAL Issue 1 Copyright © 2008 Nokia. All rights reserved.

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