Troubleshooting Procedures - Jenn-Air PRG3010 series Service

Troubleshooting Procedures

To avoid risk of electrical shock, personal injury or death; disconnect power to oven before servicing, unless
testing requires it.
Problem
Oven light does not operate.
Self-clean cycle not working
Oven door will not unlock
Oven smokes/odor first few
times of usage
Failure Codes
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W ARNING
Possible Cause
Failed oven lamp .........................................
Failed wiring ................................................
Failed light socket........................................
Failed light plunger/switch...........................
Programming error ......................................
Oven is self-cleaning ...................................
Oven is still hot ............................................
Normal.........................................................
Electronically Controlled..............................
16022882 Rev. 0
Correction
• Check lamp and replace is
necessary.
• Check for broken, loose or dirty
connections.
• Check light socket for continuity.
• Check plunger/switch for
continuity. Check wiring diagram
for application.
• Shut off power to oven for five
minutes by switching off circuit
breaker. Reset circuit breaker
and try oven again.
• Allow cycle to complete.
• Door will not unlock until unit has
cooled to safe temperature. Do
not force door open, this will void
warranty. Blow cool air on door
latch area to quicken process.
• Minor smoking and/or odor is
normal the first few times of oven
usage.
• Ventilate area well and perform
self-clean cycle.
• See Testing Procedures for
diagnostic checks.
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