Troubleshooting; Diagnostics And Problem Solving - Heat & Glo Montana-36 Owner's Manual

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Troubleshooting

Diagnostics and Problem Solving

I can't get a good fi re going. What am I doing wrong?
Diagnostic Questions
Is the damper open?
Is there enough paper/starter?
Is there enough kindling?
Is the kindling dry?
Is there enough or too much
wood? Is it too large? Is it dry
enough?
Are there adequate air spaces
between fuel pieces?
Is the chimney pre-warmed?
Does the kindling, wood not
ignite?
Does the kindling ignite, but the
fuel doesn't?
Does the fuel ignite, but not burn
well?
I don't get enough/any heat from the fi replace. What can I do about it?
Diagnostic Questions
How much wood is used for fi re? • Insuffi cient fuel
How well seasoned is the wood? • Condition of fuel
How much heat output do you
expect?
The fi replace burns the wood too fast. What can I do?
Diagnostic Questions
Do you have glass doors?
What is the condition of the
wood?
30 Heat & Glo LifeStyles Collection • Montana US-CAN • 4039-156 Rev C • 11/07
Possible Causes of Condition
• No draft
• Insuffi cient heat to ignite kindling
• Insuffi cient heat to ignite fuel
• Insuffi cient heat to establish draft
• Insuffi cient air passage
• Insuffi cient surface area
• Ignition temperature high due to moisture
• Insuffi cient combustion air and exposed
surface area
• Exposed, cold chimney down drafting
• Condition, amount, arrangement of kindling
and fuel
• Amount of kindling
• Condition of fuel
• Condition of fuel
• Draft problem
Possible Causes of Condition
• Unrealistic expectations
Possible Causes of Condition
• Need to slow air intake
• Extremely dry wood
Solutions
Open damper.
Use more paper/starter.
Use more dry kindling.
Use small split wood that is well seasoned (split, covered on
top at least 6 months, preferably a year).
Arrange kindling and wood for air movement.
Use lighted rolled newspaper at throat or fl ue opening to
start upward movement.
Use more, drier, well-spaced kindling and fuel.
Use more kindling; use smaller, dry wood.
Use well-seasoned wood and suffi cient amount; turn
exhaust fans off; open window slightly. Perform Simplifi ed
House Pressure Test.
Solutions
Make larger fi res.
Burn seasoned wood: covered on top, split and stacked for
9 months to 2 years.
Explanation of decorative nature of fi replace; suggestion of
approved fi replace insert.
Solutions
Add glass doors.
Mix in less seasoned wood after fi re established.