Owner Information; Service Manuals; Reporting Safety Defects To General Motors; Service Publications Ordering Information - Buick 2011 Lucerne Owner's Manual

Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information

Service Manuals

Service Manuals have the diagnosis and repair
information on the engines, transmission, axle,
suspension, brakes, electrical, steering, body, etc.
8-14
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.

Owner Information

Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The Owner Manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus handling and
shipping fees
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus handling and
shipping fees
Current and Past Models
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles.