Ricoh Aficio SP C820DN Operating Instructions Manual

Ricoh Aficio SP C820DN Operating Instructions Manual

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Table of Contents

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information
before using the machine.
1
Guide to the Printer
2
Installing Options
3
Connecting the Printer Cables
4
Configuration
5
Paper and Other Media
6
Replacing Consumables
7
Cleaning the Printer
8
Adjusting the Printer
9
Troubleshooting
10
Removing Misfed Paper
11
Appendix

Operating Instructions

Hardware Guide

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Summary of Contents for Ricoh Aficio SP C820DN

  • Page 1: Operating Instructions

    Operating Instructions Hardware Guide Guide to the Printer Installing Options Connecting the Printer Cables Configuration Paper and Other Media Replacing Consumables Cleaning the Printer Adjusting the Printer Troubleshooting Removing Misfed Paper Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information before using the machine.
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this printer. For your safety and benefit, read this manual carefully before using the printer. Keep this manual in a handy place for quick reference. For safe and correct use, be sure to read the "Safety Information" before using the machine. Trademarks Adobe, Acrobat, Acrobat Reader, Adobe Type Manager, Flash, Macromedia, PageMaker and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Positions of WARNING and CAUTION Labels....................6 Manuals for This Printer............................9 How to Read This Manual..........................10 Symbols................................10 Model-Specific Information..........................11 List of Options..............................12 Installing the Operating Instructions.......................14 Installing the HTML Format Manuals......................14 Opening the HTML Format Manuals......................14 1. Guide to the Printer Exterior: Front View............................17 Exterior: Side View............................19 Interior................................21...
  • Page 4 Installing the Bluetooth Interface Unit......................62 Installing the IEEE 1284 Interface Board....................65 Installing SD Card Options..........................67 3. Connecting the Printer Cables Ethernet Cable Connection..........................71 Reading the LED Lamps..........................74 USB Cable Connection............................75 Digital Camera Connection........................75 Parallel Cable Connection..........................77 4. Configuration Ethernet Configuration.............................79 Specifying an IP Address (No DHCP)......................80 Receiving an IP Address Automatically (DHCP)..................82 Configuring Network Settings When Using NetWare................84...
  • Page 5 Paper Recommendations..........................107 Storing Paper.............................107 Types of Paper and Other Media......................107 Paper Not Supported by This Printer.......................116 Print Area..............................116 Loading Paper..............................118 Paper Tray, 500/1000-sheet Paper Feed Unit..................118 2000-sheet Paper Feed Unit........................126 Bypass Tray..............................128 Using Paper Types that Have Unique Names.....................135 From Registration of User Paper Types to Use..................135 Registering Names to Paper Types......................136 Setting User Paper Types to Trays......................137 Printing Using Registered Paper Types....................138...
  • Page 6 Cleaning the Dustproof Glass........................182 8. Adjusting the Printer Adjusting the Color Registration........................185 Correcting the Color Gradation........................187 Setting the Gradation Correction Value....................187 Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet.........190 Resetting the Gradation Correction Value to the Initial Value...............192 Adjusting Printing Position..........................194 9.
  • Page 7 Duplex Print Always Misfeeds........................257 11. Appendix Moving and Transporting the Printer......................259 Moving the Printer.............................259 Consumables..............................262 Print Cartridge............................262 Black Drum Unit/Color Drum Unit......................262 Waste Toner Bottle............................263 Staple Cartridge............................263 Transfer Unit...............................264 Fusing Unit..............................264 Specifications..............................265 Mainframe..............................265 Options...............................268 INDEX ................................281...
  • Page 8: Positions Of Warning And Caution Labels

    Positions of WARNING and CAUTION Labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. BMW036S BJA052S Do not touch the parts a label indicates. The inside of the machine could be very hot. Caution should be taken when removing misfed paper.
  • Page 9 Do not touch the parts a label indicates. The inside of the machine could be very hot. Caution should be taken when removing misfed paper. BJA065S Do not touch the parts a label indicates. The inside of the machine could be very hot. Caution should be taken when removing misfed paper.
  • Page 10 BJA066S Do not touch! Surface may be very hot. BJA044S Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit, or removing paper jam. You might trap your fingers if you do not. Take care not to touch the booklet finisher tray during operation.
  • Page 11: Manuals For This Printer

    Manuals for This Printer Refer to the manuals that are relevant to what you want to do with the printer. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. • Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files. •...
  • Page 12: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of this manual. Indicates important safety notes.
  • Page 13: Model-Specific Information

    Model-Specific Information In this manual, the following symbols indicate information that relates to a specific printer model. This indicates information about the 220 to 240 V model printer. Read if you have purchased this model. This indicates information about the 120 V model printer. Read if you have purchased this model.
  • Page 14: List Of Options

    List of Options This section provides a list of options for this printer, and how they are referred to as in this manual. Some printer models have a hard disk installed by default. In this manual, the models with the hard disk drive are referred to as the HDD standard model.
  • Page 15 Option name Referred to as LCIT PB3050 2000-sheet paper feed unit Bridge Unit BU3030 Bridge unit Punch Kit PU3000 NA Punch Kit PU3000 EU Punch kit Punch Kit PU3000 SC Mail Bin Type C820 Mailbox...
  • Page 16: Installing The Operating Instructions

    Installing the Operating Instructions This section explains how to use HTML format manuals. Installing the HTML Format Manuals The supplied “Manuals” CD-ROMs contain HTML format manuals. For easy access, we recommend you install the manuals on a computer. • The system requirements for installing the manuals are as follows: •...
  • Page 17 Opening from the Icon This section explains how to open a manual using its desktop icon. Double-click the icon on your desktop. The browser opens and the manual appears. Opening from the [Start] Menu This section explains how to open a manual from the [Start] menu. On the [Start] menu, point to [All Programs] (for operating systems other than Windows XP: [Programs]), then [Product Name], and then click the manual you want to view.
  • Page 19: Guide To The Printer

    1. Guide to the Printer This chapter explains the names and functions of the printer's components. Exterior: Front View This section explains names and functions of the parts on the front and right side of the printer. BMV003S 1. Standard Output Tray Printed pages are output here.
  • Page 20 1. Guide to the Printer 8. Left Front Cover Open this cover when replacing the waste toner bottle. The waste toner bottle collects toner that is left over during printing. If the " Waste Toner Bottle full" message appears on the display, replace the waste toner bottle. 9.
  • Page 21: Exterior: Side View

    Exterior: Side View Exterior: Side View This section explains names and functions of the parts on the rear side of the printer. BMV004S 1. Optional Interface Board Slot Optional interface boards can be inserted. Insert an optional IEEE 802.11 wireless interface unit, Bluetooth interface unit or IEEE 1284 interface board. 2.
  • Page 22 1. Guide to the Printer Replace the dustproof filter when the "Replace IntTrans Unit soon." message appears on the display. Replace it with the transfer unit together. 8. Power Connector Connect the power cable to the printer. Insert the other end into an electrical outlet. 9.
  • Page 23: Interior

    Interior Interior This section explains names and functions of the parts inside of the printer. BMV005S 1. Fusing Unit Replace the fusing unit when the following messages appear: • "Replace Fusing Unit." Replace the fusing unit and the transfer roller together. 2.
  • Page 24 1. Guide to the Printer Replace the relevant toner when the following messages appear: • " Out of toner." • " Add toner<K,C,M,Y>"...
  • Page 25: Control Panel

    Control Panel Control Panel This section explains names and usage of the parts of the control panel. BMV029S 1. Display Displays current printer status and error messages. Entering energy saver mode turns off the back light. For details about energy saver mode, see Software Guide. 2.
  • Page 26 1. Guide to the Printer 9. [Suspend/Resume] Key Press this key to suspend a print job. The key lights up while the job is suspended. To resume the job, press this key again. 10. [Job Reset] Key Press this key to cancel an ongoing print job. 11.
  • Page 27: Power On And Off

    Power on and off Power on and off This section explains how to turn on or off the printer's power. • It is dangerous to handle the plug with wet hands. Doing this may result in receiving an electric shock. •...
  • Page 28: Turning Off The Power

    1. Guide to the Printer Turn the power switch on. BMV278S The power indicator on the control panel lights up. • Wait until "Ready" appears on the display panel. • The machine may make a noise while initializing. This noise does not indicate a malfunction. Turning off the Power This section explains how to turn off the printer's power.
  • Page 29 Power on and off Press [Yes]. Wait until a screen prompting you to turn off the main power appears, then turn off the main power switch. • Even if you follow the shutdown procedure, the machine might not shutdown in the following cases: •...
  • Page 30: Display Panel

    1. Guide to the Printer Display Panel This section explains configuration using the initial screen of the display panel. The items are highlighted when selected. • Do not touch the display panel. The following screen appears when you turn on the printer. AQC060S 1.
  • Page 31: Reading The Display And Using Keys

    Display Panel Reading the Display and Using Keys BMW030S 1. [Escape] key Cancels an operation or returns to the previous display. 2. Scroll keys Move the cursor in each direction. When the [ ] [ ] [ ] [ ] keys appear in this manual, press the scroll key of the same direction. 3.
  • Page 32 1. Guide to the Printer...
  • Page 33: Installing Options

    2. Installing Options This chapter explains how to install various options for this printer. Available Options By installing options, you can improve printer performance and expand the available features. • Before installing options, the machine should be turned off and unplugged for at least an hour. Components inside the machine become very hot, and can cause a burn if touched.
  • Page 34: Where To Install Options

    2. Installing Options Attach the bridge unit To attach this option, contact your sales or service representative. Attach the booklet finisher or 2 tray finisher Either the booklet finisher or 2 tray finisher can be attached, but not both. The bridge unit and the 1000-sheet paper feed unit or 2000-sheet paper feed unit must have been attached.
  • Page 35 Available Options Attach to the underside of the printer. If you are also attaching the 1000-sheet paper feed unit, attach the 500-sheet paper feed unit to the 1000-sheet paper feed unit first. See "Attaching the Paper Feed Unit". 2. 1000-sheet paper feed unit Attach to the underside of the printer.
  • Page 36 2. Installing Options Internal options BMV141S 1. Data overwrite security unit/HDD encryption unit/NetWare card/Camera direct print card/ VM card If you want to use two or more SD cards that can be inserted in the same slot, contact your sales or service representative.
  • Page 37: Cautions When Re-Installing The Controller Board

    Available Options See "Installing the Memory Expansion Units". 5. Gigabit Ethernet board See "Installing the Interface Units". • For the specifications of each option, see "Specifications". • p.36 "Attaching the Paper Feed Unit" • p.67 "Installing SD Card Options" • p.54 "Installing the Interface Units" •...
  • Page 38: Attaching The Paper Feed Unit

    2. Installing Options Attaching the Paper Feed Unit This section explains how to attach the paper feed units. • When attaching multiple options, attach the paper feed unit first. • Four people are required to attach the paper feed unit. Make sure that the necessary number of people is available before beginning.
  • Page 39: Attaching The 500-Sheet Paper Feed Unit To The 1000-Sheet Paper Feed Unit

    Attaching the Paper Feed Unit Attaching the 500-sheet Paper Feed Unit to the 1000-sheet Paper Feed Unit The 500-sheet paper feed unit can be used in combination with the 1000-sheet paper feed unit. In this case, attach the 500-sheet paper feed unit to the 1000-sheet paper feed unit before attaching to the printer. This section explains how to attach the 500-sheet paper feed unit to the 1000-sheet paper feed unit.
  • Page 40 2. Installing Options BMW050S Pull the tray of the 500-sheet paper feed unit out slowly until it stops, then lift the front of the tray slightly, and pull it out completely. BMW051S Place the tray on a flat surface. Attach a screw in the hole on the left side of the tray opening to secure it to the paper feed unit.
  • Page 41: Attaching The 500-Sheet/1000-Sheet/2000-Sheet Paper Feed Unit

    Attaching the Paper Feed Unit Lift the front of the tray, and slide it carefully into the paper feed unit until it stops. BMW053S On the rear of the unit, attach two brackets using the remaining screws. Tighten the screws firmly using a coin. BMW054S Attaching the 500-sheet/1000-sheet/2000-sheet Paper Feed Unit This section describes how to attach the 500-sheet paper feed unit, 1000-sheet paper feed unit, and 2000-...
  • Page 42 2. Installing Options • Before using the new paper feed unit, you must configure settings in the printer driver. • Four or more people are required for installation. Check the contents of the package. • Package contents for 500-sheet paper feed unit BMV009S 1.
  • Page 43 Attaching the Paper Feed Unit BMW043S 1. 2000-sheet paper feed unit 2. Two brackets 3. Three screws Turn the printer off and unplug the power cable. Remove the packaging from the paper feed unit. When using the 1000-sheet paper feed unit with the 500-sheet paper feed unit, attach the units to each other first, and then attach them to the printer.
  • Page 44 2. Installing Options The printer should always be lifted by at least four people. Align the front of the printer with the front of the paper feed unit, and slowly lower it. Place it so that it is held firmly in place by the vertical pins. BMW045S Return the handle you pulled out from the printer to its original position.
  • Page 45 Attaching the Paper Feed Unit BMW047S Lift the front of the tray, and slide it carefully into the printer until it stops. BMW048S On the rear of the unit, attach two brackets using the remaining screws. Tighten the screws firmly using a coin. BMW049S Plug in the power cable, and then turn on the printer.
  • Page 46 2. Installing Options • 1000-sheet paper feed unit: Twin Trays • 2000-sheet paper feed unit: LCT • If the optional paper feed unit was not installed properly, repeat the procedure from the beginning. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative.
  • Page 47: Installing The Memory Expansion Units

    Installing the Memory Expansion Units Installing the Memory Expansion Units This section describes how to install the memory expansion units. Installing the SDRAM Module • Do not touch the inside of the controller board compartment. It may cause a machine malfunction or a burn.
  • Page 48 2. Installing Options BMV144S Use both hands to slide the controller board completely out, and then place it on a flat surface such as a table. BMV145S Install the SDRAM module in the indicated position. BMV146S There are two SDRAM slots. A 512 MB SDRAM module is installed in the outer slot. When installing an expansion SDRAM module, install the module in the free, inner slot.
  • Page 49 Installing the Memory Expansion Units Align the notch on the SDRAM module with the slot, and then carefully push in the SDRAM module perpendicularly. BMV147S Press the SDRAM module straight down until it clicks into place. BMV148S When also installing the hard disk, install it before returning the controller board to the printer.
  • Page 50: Installing The Hard Disk

    2. Installing Options Fasten the controller board to the printer using the five screws. BMV151S • Confirm that the SDRAM module was correctly installed by printing the configuration page. Check that the total memory value is shown in "Device Connection" on the configuration page. •...
  • Page 51 Installing the Memory Expansion Units • Do not touch the inside of the controller board compartment. It may cause a machine malfunction or a burn. • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the hard disk. •...
  • Page 52 2. Installing Options Remove the five screws securing the controller board. BMV143S The removed screws will be used to secure the controller board again later. Holding the handle, carefully pull out the controller board. BMV144S Use both hands to slide the controller board completely out, and then place it on a flat surface such as a table.
  • Page 53 Installing the Memory Expansion Units Install the hard disk in the indicated position. BMV153S Install the hard disk carefully if the SDRAM module is already installed. If the hard disk comes in contact with the SDRAM module, the SDRAM module may become damaged. Hook the mounting indents on the hard drive onto the tabs on the controller board panel.
  • Page 54 2. Installing Options Fasten the hard disk to the circuit board with the remaining coin screw. BMV156S Connect the power cable to the hard disk and the controller board. BMV157S Connect the flat cable to the hard disk and the controller board. BMV158S If you are installing other options onto the controller board, proceed to install the next option without reinserting the controller board.
  • Page 55 Installing the Memory Expansion Units Fit the controller board into the printer, and push it carefully until it stops. BMV149S Push it firmly into the printer using the handle. The printer may malfunction if the controller board is not properly installed. Fasten the controller board to the printer using the five screws.
  • Page 56: Installing The Interface Units

    2. Installing Options Installing the Interface Units Installing the Gigabit Ethernet Board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the board. • Do not subject the board to physical shocks. •...
  • Page 57 Installing the Interface Units Unplug the cable from the Ethernet port, and then cover it with the protective cap. BMV160S Loosen the screw and remove the slot cover. BMV161S The removed cover will not be reused. Remove the 5 screws securing the controller board. BMV268S The removed screws will be used to secure the controller board again later.
  • Page 58 2. Installing Options BMV269S Use both hands to slide the controller board completely out. BMV270S Install the Gigabit Ethernet board in the indicated position. BMV162S Install the hard disk carefully if the SDRAM module is already installed. If the hard disk comes in contact with the SDRAM module, the SDRAM module may become damaged.
  • Page 59 Installing the Interface Units Carefully insert the Gigabit Ethernet board vertically, all the way to the back. BMV163S Push the Gigabit Ethernet board all the way to the back, and confirm that it is securely connected to the controller board. Use 2 coin screws to fasten the Gigabit Ethernet board to the controller board panel.
  • Page 60: Installing The Wireless Lan Interface Board

    2. Installing Options Fasten the controller board to the printer using the five screws. BMV271S • Confirm that the board was correctly installed by printing the configuration page. If it is correctly installed, "Gigabit Ethernet Board" will appear for "Device Connection" on the configuration page. •...
  • Page 61 Installing the Interface Units Check the contents of the package. BEK175S 1. Wireless LAN Interface Board 2. Two Hook-and-loop Fasteners 3. Eight Hooks Turn the printer off and unplug the power cord. Loosen the two screws and remove the slot cover. BMV165S The removed cover will not be reused.
  • Page 62 2. Installing Options Tighten the two screws to secure the interface board. BMV169S Remove protective paper from the hook-and-loop fasteners, and then place them as far away from each other as possible on the upper side of the printer rear. BMV170S Make sure that the hook-and-loop fasteners are not placed over any screw holes or seams on the printer body.
  • Page 63 Installing the Interface Units Remove protective paper from four hooks, and then attach the hooks evenly above the ventilators on the printer rear. BMV172S Extra hooks are spare accessories. Secure the cables using the four hooks. Loop the cable for the antenna on the right as shown. BMV173S : The loop must have a diameter of at least 1 cm (0.4 inches).
  • Page 64: Installing The Bluetooth Interface Unit

    2. Installing Options BEK173S • Before using the board, you must configure settings from the printer control panel. For details, see "Wireless LAN Configuration". • p.88 "Wireless LAN Configuration" Installing the Bluetooth Interface Unit • When the Bluetooth interface unit is installed in the printer, Bluetooth-equipped devices such as computers and digital cameras can print wirelessly.
  • Page 65 Installing the Interface Units Turn the printer off and unplug the power cable. Loosen the two screws and remove the slot cover. BMV165S The removed cover will not be reused. Fully insert the interface unit. BMV174S Confirm that the interface unit is firmly connected to the controller board. Tighten the two screws to secure the interface unit.
  • Page 66 2. Installing Options Attach the card to the card adapter. Attach them so that the label on both the card and adapter is facing up. BFL316S With the label side facing left, slowly push the card adapter into the interface unit until it stops.
  • Page 67: Installing The Ieee 1284 Interface Board

    Installing the Interface Units • If the board was not installed properly, repeat the procedure from the beginning. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative. • For details, see the operating instructions included with the Bluetooth interface unit. •...
  • Page 68 2. Installing Options Fully insert the IEEE 1284 interface board. BMV177S Confirm that the IEEE 1284 interface board is firmly connected to the controller board. Tighten the two screws to secure the interface board. BMV178S Plug in the power cord, and then turn on the printer. Print the configuration page to confirm that the board was attached correctly.
  • Page 69: Installing Sd Card Options

    Installing SD Card Options Installing SD Card Options This section provides the procedure for installing the following SD cards: the HDD encryption unit, Data overwrite security unit, camera direct print card, NetWare card, and VM card. • Keep SD cards out of reach of children. If a child swallows a SD card, consult a doctor immediately. •...
  • Page 70 2. Installing Options Insert the SD card into the slot until it clicks. BMV180S Insert the SD card in the appropriate slot as follows: • Upper slot: Data overwrite security unit, camera direct print card, or NetWare card • Lower slot: HDD encryption unit or VM card Hook the SD card slot cover onto the opening, attach it flat against the controller board, and then fasten it using the screw.
  • Page 71 Installing SD Card Options • Confirm that the camera direct print card is correctly installed by printing the configuration page. If the camera direct print card is installed properly, [PictBridge] will appear for [Printer Language] in [System Reference]. • If the card is not installed properly, repeat the procedure from the beginning. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative.
  • Page 72 2. Installing Options...
  • Page 73: Connecting The Printer Cables

    3. Connecting the Printer Cables This chapter explains how to connect network and USB cables. Ethernet Cable Connection Prepare a hub and other network devices, and connect the Ethernet cable to the printer. If you are connecting the printer using the printer's standard Ethernet port, use a 10BASE-T or 100BASE- TX cable.
  • Page 74 3. Connecting the Printer Cables Connecting to the standard Ethernet port Attach the ferrite core supplied with this printer at the printer end of the Ethernet cable about 5 cm (2.5 inches) ( ) from the connector, making a loop as shown. BBM011S Connect the Ethernet cable to the Ethernet port that is located on the left side of the printer.
  • Page 75 Ethernet Cable Connection BAX007S Connect the Ethernet cable to the Ethernet port of the Gigabit Ethernet board. BMV183S Connect the other end of the cable to a network hub, for example, to connect the printer to the network. • For details about configuring the network environment, see "Ethernet Configuration". •...
  • Page 76: Reading The Led Lamps

    3. Connecting the Printer Cables Reading the LED Lamps Standard Ethernet port BMV184S 1. Yellow: turns on when 100BASE-TX is in use. It turns off when 10BASE-T is in use. 2. Green: turns on when the printer is properly connected to the network. Ethernet port of the Gigabit Ethernet board BMV185S 1.
  • Page 77: Usb Cable Connection

    USB Cable Connection USB Cable Connection • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits. • For users in the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet FCC emission limits.
  • Page 78 3. Connecting the Printer Cables BMV051S • This function requires Camera direct print card. • Make sure your digital camera supports PictBridge. • A USB cable is not supplied. Use the USB cable that was included with your digital camera. Confirm that the printer and digital camera are turned on.
  • Page 79: Parallel Cable Connection

    Parallel Cable Connection Parallel Cable Connection The type of cable required varies depending on the computer you are using. Make sure to use the interface cable compliant with your computer. • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits.
  • Page 80 3. Connecting the Printer Cables...
  • Page 81: Configuration

    4. Configuration This chapter explains supported network connections, and settings for the IP addresses and the Wireless LAN security. Ethernet Configuration Configure the following network settings according to the network environment using the control panel. • The following table shows the control panel settings and their default values. These items appear in the [Host Interface] menu.
  • Page 82: Specifying An Ip Address (No Dhcp)

    4. Configuration • If the printer is already placed on a TCP/IP-capable environment, you can also use SmartDeviceMonitor for Admin or a Web browser to configure IP address-related settings. Specifying an IP Address (No DHCP) Follow this procedure to assign a specific IP address to the printer. This is only necessary when you will use the printer on a network without DHCP, or want to prevent the printer's IP address from changing.
  • Page 83 Ethernet Configuration Press the [ ] or [ ] key to select the appropriate network protocol, and then press the [OK] key. Press the [ ] or [ ] key to select [Active] or [Inactive], and then press the [OK] key. Set other protocols you need to set in the same way.
  • Page 84: Receiving An Ip Address Automatically (Dhcp)

    4. Configuration • Change the IP address from “11.22.33.44” to an IP address supported by your network. Press the [ ] or [ ] key to select [Specify], and then press the [OK] key. If you do not select [Specify] in this step, the address you set will not be saved. Press the [Menu] key to return to the initial screen.
  • Page 85 Ethernet Configuration Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key. Press the [ ] or [ ] key to select [Auto-Obtain (DHCP)], and then press the [OK] key.
  • Page 86: Configuring Network Settings When Using Netware

    4. Configuration Configuring Network Settings When Using NetWare If you use NetWare, select the appropriate NetWare frame type. Select one of the items below as necessary. • Auto Select • Ethernet II • Ethernet 802.2 • Ethernet 802.3 • Ethernet SNAP •...
  • Page 87: Setting The Ethernet Speed

    Ethernet Configuration Press the [ ] or [ ] key to select [NW Frame Type], and then press the [OK] key. Press the [ ] or [ ] key to select the frame type to use, and then press the [OK] key. Press the [Menu] key to return to the initial screen.
  • Page 88 4. Configuration Printer Router/HUB [10Mbps Half [10Mbps Full [100Mbps [100Mbps Full [Auto Select] Duplex] Duplex] Half Duplex] Duplex] auto- negotiation (auto selection) • Connection cannot be established if the selected Ethernet speed does not match your network's transmission speed. • The auto-negotiation mechanism allows two interfaces to automatically determine an optimum Ethernet speed as soon as they are connected.
  • Page 89 Ethernet Configuration Press the [ ] or [ ] key to select [Ethernet Speed], and then press the [OK] key. Press the [ ] or [ ] key to select the Ethernet speed, and then press the [OK] key. Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings.
  • Page 90: Wireless Lan Configuration

    4. Configuration Wireless LAN Configuration Configure the following wireless LAN settings according to the network environment using the control panel. • Ethernet and Wireless LAN cannot be used at the same time. • To use wireless LAN, set as follows using the control panel: press the [Menu] key, select [Host Interface], [Network], [LAN Type], and then select [Wireless LAN].
  • Page 91 Wireless LAN Configuration Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Communication Mode], and then press the [OK] key. Press the [ ] or [ ] key to select the transmission mode of the wireless LAN, and then press the [OK] key.
  • Page 92: Setting The Ssid

    4. Configuration Press the [ ] or [ ] key to select the Ad-hoc channel, and then press the [OK] key. Select an Ad-hoc channel according to the IEEE 802.11 standard you are using. When using IEEE 802.11 b/g: Channels 1 to 13 Channels 1 to 11 When using IEEE 802.11 a: Channels 36,40,44,48...
  • Page 93: Cautions When Using A Wireless Lan

    Wireless LAN Configuration In the [Wireless LAN] menu, press the [ ] or [ ] key to select [SSID Setting], and then press the [OK] key. If an SSID has been set, you can check the current SSID setting. Press [Enter]. Press the [ ] or [ ] key to enter characters, and then press [Accept].
  • Page 94 4. Configuration To minimize the possibility of these threats, it is recommended that you check the available features of this printer, wireless access points, and other equipment that uses the wireless LAN, and configure security settings for the wireless LAN.
  • Page 95: Setting Security Method Of Wireless Lan

    Setting Security Method of Wireless LAN Setting Security Method of Wireless LAN Setting a WEP Key If the wireless network uses WEP to encrypt transmitted data, the corresponding WEP key must be set to the printer to allow communications with other network devices. Ask the network administrator for the WEP key to use.
  • Page 96: Setting Wpa

    4. Configuration • When using 64-bit WEP, up to 10 hexadecimal characters or five ASCII characters can be entered. When using 128-bit WEP, up to 26 hexadecimal characters or 13 ASCII characters can be used. • Up to 10 or 26 hexadecimal characters and 5 or 13 ASCII characters can be entered. •...
  • Page 97 Setting Security Method of Wireless LAN Press the [ ] or [ ] key to select [Wireless LAN], and then press the [OK] key. Press the [ ] or [ ] key to select [Security Method], and then press the [OK] key. Press the [ ] or [ ] key to select [WPA], and then press [Details].
  • Page 98 4. Configuration Wait for two seconds. The display returns to the [WPA] menu. Press the [ ] or [ ] key to select [Authentication Method], and then press the [OK] key. Press the [ ] or [ ] key to select authentication method, and then press the [OK] key. Authentication settings are as follows: •...
  • Page 99 Setting Security Method of Wireless LAN Press the [ ] or [ ] key to enter the Pre-Shared Key, and then press the [OK] key. • When entering a character, pressing [OK] will mask it with an asterisk for security reasons. •...
  • Page 100: Configuring 802.1X (Wpa/Wpa2)

    4. Configuration Configuring 802.1X (WPA/WPA2) WPA/WPA2 uses an authentication server to provide greatly enhanced security compared to WPA-PSK/ WPA2-PSK IEEE 802.1X (WPA/WPA2) can be configured using Web Image Monitor's administrator mode. To configure the settings when using Ethernet; select [Host Interface] and [IEEE802.1X Auth.(Ethernet)] in [Network] on the display, and then select [Active].
  • Page 101 Configuring 802.1X (WPA/WPA2) Enter "http://(printer's address)/" in the address bar of a Web browser. Enter your user name and password, and then click [Login]. For details about the login user name and password, consult your administrator. Click [Configuration]. Click [Device Certificate] in “Security” area. Check [Certificate 2] on the “Device Certificate”...
  • Page 102: Setting Items Of Wpa/Wpa2

    4. Configuration Setting Items of WPA/WPA2 Start your Web browser. Enter "http://(printer's address)/" in the address bar of a Web browser. Enter your user name and password, and then click [Login]. For details about the login user name and password, consult your administrator. Click [Configuration], and then click [Wireless LAN Settings] in the “Interface”...
  • Page 103: Paper And Other Media

    5. Paper and Other Media This chapter explains the paper sizes and type supported by this printer, and how to load paper in the paper trays. Supported Paper for Each Tray This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer.
  • Page 104: Tray 2, 500/1000-Sheet Paper Feed Unit (Tray 3 To 5)

    5. Paper and Other Media 220-240 V 120 V Plain Paper Recycled Paper Special Paper 1 to 3 Color Paper Letterhead Coated Paper:Gloss Print Types of Paper Coated Paper Preprinted Bond Paper Cardstock Middle Thick Thick Paper 1 to 3 +Custom 1 to 8 •...
  • Page 105 Supported Paper for Each Tray 220-240 V 120 V Paper sizes requiring manual 11" × 17" , 8 " × 14" (Legal) " × 13" (Foolscap) , setting , 8" × 13" (F/GL) , 8 " × " × 13" (Folio) , 8" × 13"...
  • Page 106: 2000-Sheet Paper Feed Unit (Tray 3)

    5. Paper and Other Media 2000-sheet Paper Feed Unit (Tray 3) 220-240 V 120V Paper sizes " × 11" (Letter) Plain Paper Recycled Paper Special Paper 1 to 3 Color Paper Letterhead Coated Paper:Gloss Print Types of Paper Coated Paper Preprinted Bond Paper Cardstock...
  • Page 107 Supported Paper for Each Tray 220-240 V 120 V Paper sizes requiring manual B4 JIS , B5 JIS , B6 JIS , " × 14" (Legal) , 8 " × setting 11" × 17" , 8 " × 14" (Legal) 13"...
  • Page 108: Paper Weight And Capacity

    5. Paper and Other Media • Tracing paper can curl easily due to humidity. If the paper has curled considerably, flatten it first, and then load it. • Some types of paper have a clear vertical or horizontal orientation depending on the direction of the fibers.
  • Page 109: Paper Recommendations

    Paper Recommendations Paper Recommendations This section describes loading and storing paper, details of each type of paper, and the printable area. Configure the settings depending on the type of paper you are using. • Print quality cannot always be guaranteed for all types of paper that are sold at stores. Storing Paper Take care when storing paper.
  • Page 110 5. Paper and Other Media • Tray 1, 2: 550 • Tray 3: 550 (500/1000-sheet paper feed unit) or 2000 (2000-sheet paper feed unit) • Tray 4: 550 • Tray 5: 550 Paper capacity • Bypass tray: 100 Make sure paper is not stacked higher than the upper limit mark ( ) inside the tray.
  • Page 111: Thick Paper

    Paper Recommendations • Tray 1, 2: 550 • Tray 3: 550 (500/1000-sheet paper feed unit) or 2000 (2000-sheet paper feed unit) • Tray 4: 550 • Tray 5: 550 Paper capacity • Bypass tray: 100 Make sure paper is not stacked higher than the upper limit mark ( ) inside the tray.
  • Page 112: Thin Paper

    5. Paper and Other Media • [Thick Paper 1]: Supported Duplex printing • [Thick Paper 2], [Thick Paper 3]: Not supported • Print speed is slightly slower than when using plain paper. • When loading paper in the printer paper trays or the paper feed units, load at least 20 sheets.
  • Page 113: Ohp Transparencies

    Paper Recommendations OHP transparencies Select [Paper Input] [Paper Type: Bypass Tray] Printer setup [OHP (Transparency)]. Printer driver setup Select [OHP Transparency] in [Paper type]. Supported paper feeding tray Bypass tray Make sure paper is not stacked higher than the Paper capacity paper guides inside the bypass tray.
  • Page 114: Label Paper

    5. Paper and Other Media Duplex printing Supported Default: [Letterhead 1] If the print quality needs to be improved, select [Maintenance] [General Settings] [Letterhead] [Letterhead 1] to [Letterhead 3] to Letterhead setup change the setting value to a different number depending on the paper thickness that you are using.
  • Page 115: Coated Paper

    Paper Recommendations Any input tray can be used. Make sure paper is not stacked higher than the Supported paper feeding tray upper limit mark ( ) inside the tray. When using the bypass tray, make sure paper is not stacked higher than the paper guides inside it.
  • Page 116: Special Paper

    5. Paper and Other Media Default: [Coated Paper 1] If the print quality needs to be improved, select [Maintenance] [General Settings] [Coated Paper Setting] [Coated Paper 1] to [Coated Paper 7]. When selecting the paper setting depending on the Coated paper setup thickness, select [Coated Paper 1] to [Coated Paper 5].
  • Page 117 Paper Recommendations Envelopes Select [Paper Input] [Paper Type: Bypass Tray ] Printer setup [Envelope]. Printer driver setup Select [Envelope] in [Paper type]. Supported paper feeding tray Bypass tray Make sure paper is not stacked higher than the Paper capacity paper guides inside the bypass tray. Duplex printing Not supported •...
  • Page 118: Paper Not Supported By This Printer

    5. Paper and Other Media Paper Not Supported by This Printer • Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wet paper •...
  • Page 119 Paper Recommendations Paper BMW001S • While printing may be possible on the entire page depending on the settings of the printer driver or print conditions, the quality cannot be guaranteed for the 5.2 mm (0.21 inches) margin of the upper side, the 4.2 mm (0.17 inches) margins of the right and left sides, and the 3.2 mm (0.13 inches) margin of the lower side.
  • Page 120: Loading Paper

    5. Paper and Other Media Loading Paper This section describes how to load paper into the paper tray or onto the bypass tray. Do not add paper to a tray before it runs out of paper. If you do so, multiple sheets of paper may be fed at one time, which results in a paper jam.
  • Page 121 Loading Paper Unlock the side guides. BMV055S Pinch the clip on the side guide ( ), and match the guides to the paper size ( ). BEK001S Align and load paper in the tray with the print side up. You can load up to 550 sheets in each tray. BMV056S...
  • Page 122 5. Paper and Other Media Pinch the clips on the end guide ( ), and match the guide to the paper size ( ). BEK191S Confirm that there are no gaps between the paper and paper guides. If there are gaps, adjust the guides.
  • Page 123 Loading Paper Press the [Menu] key. BMW028S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. For example, [Paper Size: Tray 2] is selected for Tray 2 as shown.
  • Page 124 5. Paper and Other Media Press the [Menu] key. BMW028S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Tray 2], and then press the [OK] key. Select [Auto Detect] using the scroll keys, and then press the [OK] key.
  • Page 125 Loading Paper Press the [Menu] key. BMW028S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. For example, [Paper Size: Tray 2] is selected for Tray 2 as shown.
  • Page 126 5. Paper and Other Media Press the [ ] or [ ] key to enter the vertical value, and then press the [OK] key. If you press and hold the key, the value increases/decreases by 1 or 10 mm. The settings appear and about two seconds later, the display returns to the [Paper Input] screen. Press the [Menu] key.
  • Page 127 Loading Paper Specifying a paper type This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray. Press the [Menu] key. BMW028S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Type: (tray name)], and then press the [OK] key.
  • Page 128: 2000-Sheet Paper Feed Unit

    5. Paper and Other Media • The tray does not support envelopes and OHP transparencies. • Duplex printing is not supported for the following paper types: labels, Thin paper, cardstock, OHP transparency, envelopes, thick paper ([Thick Paper 2], [Thick Paper 3]), coated paper, coated paper: gloss print.
  • Page 129: Specifying A Paper Type

    Loading Paper BMV059S Push the paper tray carefully into the printer until it stops. • For details about types of paper supported by this printer, see p.101 "Supported Paper for Each Tray". Specifying a paper type This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray.
  • Page 130: Bypass Tray

    5. Paper and Other Media Press the [ ] or [ ] key to select [Paper Type: Tray 3], and then press the [OK] key. Press the [ ] or [ ] key to select the paper type that is loaded, and then press the [OK] key. About two seconds later, the display returns to the [Paper Input] screen.
  • Page 131 Loading Paper Open the bypass tray. BMW072S If you load paper longer than A4 , pull out the bypass tray extension. BEK014S Slide the side guides outward ( ), and then load paper with the print side down ( ), flush against the printer.
  • Page 132 5. Paper and Other Media BEK016S Press the [Menu] key. BMW028S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Bypass Tray], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK] key.
  • Page 133 Loading Paper About two seconds later, the display returns to the [Paper Input] screen. Press the [Menu] key. The display returns to the initial screen. • Make sure paper is not stacked higher than the paper guides inside the bypass tray. •...
  • Page 134 5. Paper and Other Media Press the [ ] or [ ] key to select [Paper Size: Bypass Tray], and then press the [OK] key. Select [Custom Size] using the scroll keys, and then press the [OK] key. Press the [ ] or [ ] key to enter the horizontal value, and then press the [OK] key. If you press and hold the key, the value increases/decreases by 1 or 10 mm.
  • Page 135 Loading Paper • Be sure to select the appropriate paper type when you load labels, thick paper, envelopes, or OHP transparencies in the bypass tray. • The paper type selected using the printer driver overrides that selected using the control panel. Press the [Menu] key.
  • Page 136 5. Paper and Other Media Printing on Orientation-Fixed or Two-Sided Paper This section explains how to print on paper whose orientation and printing side are unchangeable (letterhead paper, for example). When loading paper with a fixed orientation, such as letterhead or letter paper, misprints may occur. To make sure documents are printed correctly, press the [Menu] key using control panel, and in the [Maintenance] menu, select [General Settings], [Letterhead Setting] and [On (Always)] .
  • Page 137: Using Paper Types That Have Unique Names

    Using Paper Types that Have Unique Names Using Paper Types that Have Unique Names From Registration of User Paper Types to Use This section explains the procedures for selecting the paper type according to usage, registering the paper type under a unique name, and printing a file using the registered paper type. •...
  • Page 138: Registering Names To Paper Types

    5. Paper and Other Media • For details about this procedure, see "Loading Paper", Hardware Guide. Using RPCS Printer Driver, print a document on the registered custom size paper. • Select [Invoice A] for [Paper Type:], then proceed with the printing. When [Paper Type:] is set to [Invoice A], Plain paper that is suitable for "Invoice A"...
  • Page 139: Setting User Paper Types To Trays

    Using Paper Types that Have Unique Names Make changes to the following settings: Paper Name: Enter a descriptive name for easier recognition. Paper Type: Select a suitable paper type from the list. The example below is for printing invoices. • Enter "Invoice A" for [Paper Name]. •...
  • Page 140: Printing Using Registered Paper Types

    5. Paper and Other Media Printing Using Registered Paper Types Select a registered paper type to print onto. • This function can be used when the printer is operating in a network, in conjunction with the RPCS printer driver, and under Windows 2000 or higher (under earlier systems, registered paper types appear as [Plain] in the printer driver).
  • Page 141: Replacing Consumables

    6. Replacing Consumables This chapter explains how to replace consumables. Adding Toner • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site. •...
  • Page 142 6. Replacing Consumables When the following message appears on the display, the toner should be replaced soon. Prepare a new toner. Holding the left and right side grips, carefully open the front cover. BMV060S From the left, the toner is installed in the order of black (K), yellow (Y), cyan (C), and magenta (M). BMV061S...
  • Page 143 Adding Toner Holding the toner of the color to replace, pull it out carefully. BMV062S Do not shake the removed toner. Any remaining toner may leak. Pull the toner out slowly and carefully to prevent leakage. Place the old toner on paper or some other material to avoid dirtying your workspace. Take the new toner out of the box.
  • Page 144 6. Replacing Consumables Carefully close the front cover. Wait until " Loading toner" disappears from the display. • Cooperate with the Toner Recycling Program, whereby are collected used toner. For details, consult with the dealer where you purchased the printer, or with a sales or service representative.
  • Page 145: Replacing The Black Drum Unit/Color Drum Units

    Replacing the Black Drum Unit/Color Drum Units Replacing the Black Drum Unit/Color Drum Units Replace the black drum unit/color drum units if any of the following messages appear on the display: When the following messages appear on the display, the black drum unit/color drum units should be replaced soon.
  • Page 146 6. Replacing Consumables The following is the replacement procedure for the yellow drum unit located at the left end. This procedure applies to the replacement of other drum units. Turn off the printer and unplug the power cable. Holding the left and right side grips, carefully open the front cover. BMV060S Turn the two green levers counterclockwise.
  • Page 147 Replacing the Black Drum Unit/Color Drum Units BMV067S Pull out the ring pull handle of the yellow drum unit. BMV068S Holding the handle, pull the drum unit out until the green grip area is completely visible on the left side. BMV069S...
  • Page 148 6. Replacing Consumables Holding the green grip on the left and the handle on the front, pull out the drum unit. BMV070S Take the new yellow drum unit out of the box. BMV225S For black, install one black drum unit; for color, install all three together. Exposure to light reduces black drum unit/color drum units performance.
  • Page 149 Replacing the Black Drum Unit/Color Drum Units Remove all the orange tape from the drum unit. Do not remove the tape coming out of the unit. Remove the cap. BMV192S Holding the green grip on the left and the handle on the front, carefully insert the front end into the space horizontally.
  • Page 150 6. Replacing Consumables Pushing the front of the drum unit, fully insert it into the printer. BMV073S Lower the handle located on the front of the drum unit, and push it until it clicks into place. BMV074S Holding the drum unit firmly in place, pull out the tape. BMV075S •...
  • Page 151 Replacing the Black Drum Unit/Color Drum Units Pressing both sides, firmly close the inner cover. BMV076S Turn the two green levers clockwise to lock the cover. BMV077S Carefully close the front cover. Plug in the power cable, and then turn on the printer. [Calibrating...] appears on the display, and the printer starts calibration.
  • Page 152: Replacing The Transfer Unit

    6. Replacing Consumables Replacing the Transfer Unit Replace the transfer unit if any of the following messages appear on the display: Replacing the Transfer Unit • The inside of this printer becomes very hot. Do not touch parts labeled " " (indicating a hot surface). Touching these parts will result in burns.
  • Page 153 Replacing the Transfer Unit Turn the two green levers counterclockwise. BMV065S Pulling the handle, slowly open the inner cover. BMV066S The transfer unit is installed as shown below. BMW003S Push up the lever on the right side, and open the printer's right cover carefully. Opening the right cover is necessary for transfer unit replacement.
  • Page 154 6. Replacing Consumables BMV103S Turn the green lever located on the left side of the transfer unit counterclockwise. BMW005S Holding the green grip in the center of the transfer unit, pull the unit out until the handles on the top surface become completely visible. BMW006S...
  • Page 155 Replacing the Transfer Unit Lift the handles on the top surface. BMV007S Holding the handles, slowly pull out the transfer unit. Take the new transfer unit out of the bag and remove the cover from the transfer unit. BMW008S Lift the handles on the top surface. BMV009S...
  • Page 156 6. Replacing Consumables Slide the transfer unit along the guide rails into the printer until the upper handles touch the printer body. BMV010S Lower the handles, and then push the front of the transfer unit to fully insert it into the printer. BMW011S Turn the green lever on the left side of the transfer unit clockwise.
  • Page 157 Replacing the Transfer Unit Pressing both sides, firmly close the inner cover. BMW013S Turn the green levers clockwise. BMW014S Carefully close the right cover. Carefully close the front cover. Plug in the power cable and turn on the printer.
  • Page 158: Replacing The Waste Toner Bottle

    6. Replacing Consumables Replacing the Waste Toner Bottle • Do not incinerate spilled or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Dispose of used toner containers in accordance with local regulations. •...
  • Page 159 Replacing the Waste Toner Bottle Pull out Tray 1 carefully until it stops. BMV078S Open the left front cover slowly. BMV079S Holding the green grip located under the front of the waste toner bottle, and pull it out until the handle on the top is completely visible. BMV080S...
  • Page 160 6. Replacing Consumables Holding the handle, carefully pull out the waste toner bottle horizontally. BMV081S Put the waste toner bottle into the supplied plastic bag to prevent toner from leaking out of the bottle. Then, seal the bag. Take the new waste toner bottle out of the box. BMV082S Remove the tape slowly.
  • Page 161 Replacing the Waste Toner Bottle Slowly pull the thick paper out of the waste toner bottle vertically. BMV084S Holding the handle on the top, insert the waste toner bottle into the printer carefully. BMV085S When the waste toner bottle is inserted to the handle area, push the front side of the waste bottle to fully insert it into the printer.
  • Page 162 6. Replacing Consumables Carefully close the left front cover. BMV087S Carefully push Tray 1 into the printer until it stops. Plug in the power cable and turn on the printer.
  • Page 163: Replacing The Fusing Unit, Transfer Roller, And Dustproof Filter

    Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter Replace the fusing unit if any of the following messages appear on the display: Replace the transfer roller and the dustproof filter at the same time. Replacing the Fusing Unit When replacing the fusing unit, clean it simultaneously.
  • Page 164 6. Replacing Consumables Loosen the screws to remove the brackets from both sides of the fusing unit. BMV257S Raise the C1 levers on both sides. BMV236S Holding the C2 levers, pull out the fusing unit. BMV117S...
  • Page 165 Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter While holding the handles, slowly pull up the fusing unit. BMW035S Clean the lens inside of the printer after pulling up the fusing unit. For details about the cleaning procedure, see the replacement guide provided with the fusing unit. Take the new fusing unit out of the bag.
  • Page 166 6. Replacing Consumables Push the fusing unit back into the printer carefully until it completely stops. BMV119S Push down the C1 levers on both sides. BMV244S Reattach the brackets to both sides of the fusing unit and tighten the screws. BMV258S •...
  • Page 167: Replacing The Transfer Roller

    Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter Replacing the Transfer Roller The transfer roller is installed as shown below. BMW019S Holding the green grips on both sides, pull up the transfer roller. BMW020S Holding the green grips, pull out the transfer roller from the printer. BMW021S...
  • Page 168 6. Replacing Consumables Take the new transfer roller out of the bag. BMW022S Hold the grips on both sides of the transfer roller. Place the transfer roller into the grooves of the printer. BMW023S Secure the transfer roller by pushing the green grips on both sides until it locks into place. BMW024S Carefully close the right cover.
  • Page 169: Replacing The Dustproof Filter

    Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter Replacing the Dustproof Filter Remove the dustproof filter cover by sliding it to the right. BMW015S Take out the new dustproof filters and glove from the box. Put the glove on either hand. Remove the filters with the gloved hand.
  • Page 170 6. Replacing Consumables Slide the dustproof filter cover back to its original position. BMW018S Plug in the power cable and turn on the printer.
  • Page 171: Adding Staples

    Adding Staples Adding Staples • Be sure to use the approved staple cartridges. Stapling failures or jams may occur if you use a staple cartridge other than that recommended. • After the cartridge is replaced, the next five to seven sheets will not be stapled until the finisher has adjusted the position of the staple sheet.
  • Page 172 6. Replacing Consumables Raise the lever. BMV090S Holding the lever on the cartridge, pull the cartridge gently out of the staple unit. BMV091S Pushing both sides of the cartridge, pull out the upper unit. BMV228S...
  • Page 173 Adding Staples Take out the empty staple case. BMV229S Push the new case into the cartridge until it clicks. BMV230S Lower the upper unit carefully. BMV231S Pull the ribbon out of the staple case that you attached. The ribbon rolls around the staple case. Make sure to pull it out completely.
  • Page 174 6. Replacing Consumables BMV232S Holding the lever on the cartridge, push the cartridge gently into the staple unit until it clicks. BMV092S Push the lever down until it clicks. BMV093S Return the staple unit to its original position. Close the front cover of the finisher. •...
  • Page 175: When The 2 Tray Finisher Is Installed

    Adding Staples When the 2 Tray Finisher is Installed Open the front cover of the finisher. BMV094S Holding the lever, pull out the staple unit. BEK084S Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. BEK085S...
  • Page 176 6. Replacing Consumables Pushing both sides of the cartridge, pull out the upper unit. BEK089S Take out the empty staple case. BEK090S Push the new case into the cartridge until it clicks. BEK091S...
  • Page 177 Adding Staples Lower the upper unit carefully. BEK092S Pull the ribbon out of the staple case that you attached. The ribbon rolls around the staple case. Make sure to pull it out completely. BEK093S Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks.
  • Page 178 6. Replacing Consumables...
  • Page 179: Cleaning The Printer

    7. Cleaning the Printer This chapter explains how to clean this printer. Cautions When Cleaning • To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual. When the machine needs to be checked, adjusted, or repaired, contact your service representative.
  • Page 180: Cleaning The Friction Pads

    7. Cleaning the Printer Cleaning the Friction Pads If the friction pad is dirty, multi-feeds or misfeeds might occur. In this case, clean the pad as shown below. • Do not use chemical cleaner or organic solvent such as thinner or benzine. •...
  • Page 181: 2000-Sheet Paper Feed Unit

    Cleaning the Friction Pads Reload the paper into the paper tray and push it gently into the printer until it stops. BMV098S Do not slide the paper tray in with force. If you do, the paper guides might move. 2000-sheet Paper Feed Unit Carefully pull out the paper tray until it stops.
  • Page 182 7. Cleaning the Printer Wipe the friction pad with a soft damp cloth. BMV101S Reload the paper into the paper tray and push it gently into the printer until it stops. BMV102S...
  • Page 183: Cleaning The Registration Roller

    Cleaning the Registration Roller Cleaning the Registration Roller If types of paper other than the standard types are used, specks of paper may stick around the registration roller, causing problems. Clean the registration roller if white dots appear on prints. •...
  • Page 184: Cleaning The Dustproof Glass

    7. Cleaning the Printer Cleaning the Dustproof Glass Clean the dustproof glass if white lines appear on prints. • Do not forcefully insert the cleaning stick. It may scratch the inside of the printer. Turn the printer off and unplug the power cable. Holding the left and right handles, open the front cover.
  • Page 185 Cleaning the Dustproof Glass BMV106S Place the cleaning stick back inside the front cover. BMV107S Clean all holes. Return the cleaning stick inside the front cover. BMV108S Be sure the cloth tape faces down when you replace the stick. Close the front cover carefully. Plug in the power cable and turn on the printer.
  • Page 186 7. Cleaning the Printer...
  • Page 187: Adjusting The Printer

    8. Adjusting the Printer This chapter explains how to adjust the color gradations, color alignment, and print position. Adjusting the Color Registration This section describes automatic color adjustment. After moving the printer, printing on thick paper, or printing repeatedly for some time, color degradation may occur.
  • Page 188 8. Adjusting the Printer Press the [OK] key. The confirmation message appears. Press [OK]. Automatic adjustment begins. Automatic adjustment takes about 30 seconds. A confirm message appears when complete. Press [Exit]. The display returns to the Color Registration screen. The display returns to the initial screen.
  • Page 189: Correcting The Color Gradation

    Correcting the Color Gradation Correcting the Color Gradation This section describes correcting the color gradation. Color gradation during color printing can change slightly, depending on a number of factors. If you print the same file repeatedly or toner was recently replaced, changes may occur in color tones. In such cases, you can obtain optimal print results by correcting the color gradation.
  • Page 190 8. Adjusting the Printer Press the [Menu] key. BMW028S Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Quality Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Color Calibration], and then press the [OK] key.
  • Page 191 Correcting the Color Gradation In the Color Calibration menu, press the [ ] or [ ] key to select [Print Test Pattern 1] or [Print Test Pattern 2], and then press the [OK] key. When the selected sheet is printed, the confirmation message appears. Press [Continue]. Press the [ ] or [ ] key to select the color you want to adjust, and then press the [OK] key.
  • Page 192: Viewing The Color Calibration Sample Sheet And Gradation Correction Sheet

    8. Adjusting the Printer Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet The Color Calibration Sample Sheet contains two color sample columns “sample 1” column for adjusting highlights and “sample 2” column for adjusting midtones. The gradation correction sheet contains: “gradation correction sheet 1” for adjusting highlights and “gradation correction sheet 2”...
  • Page 193 Correcting the Color Gradation Comparing the gradation correction sheet and correction value of each color, K (black), M (magenta), and C (cyan)/Y (yellow) determine the required gradation correction and configure settings using the control panel. BFL359S 1. K (black) correction values Used to adjust the color printed when only black toner is used.
  • Page 194: Resetting The Gradation Correction Value To The Initial Value

    8. Adjusting the Printer Resetting the Gradation Correction Value to the Initial Value Press the [Menu] key. BMW028S Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Quality Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Color Calibration], and then press the [OK] key.
  • Page 195 Correcting the Color Gradation The confirmation message appears when complete. Press [Exit]. Press the [Menu] key. The display returns to the initial screen.
  • Page 196: Adjusting Printing Position

    8. Adjusting the Printer Adjusting Printing Position You can adjust the printing position for the 500-sheet paper feed unit (tray 3) and the 1000-sheet paper feed unit (tray 3 to tray 5). Only the horizontal printing position can be adjusted. "Horizontal" means perpendicular to the feed direction.
  • Page 197 Adjusting Printing Position Press the [ ] or [ ] key to select [Print Test Sheet], and then press the [OK] key. Press the [ ] or [ ] key to select the tray you want to adjust, and then press the [OK] key. Print the test sheet to preview the settings.
  • Page 198 8. Adjusting the Printer Press the [ ] or [ ] key to change the registered value (mm). Increase the value to shift the print area in the direction indicated by the "+" symbol in the diagram below. Decrease to shift the print area in the direction indicated by the "-" symbol. BEK101S ): Print Area ): Paper Feed Direction...
  • Page 199: Troubleshooting

    9. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. Error and Status Messages that Appear on the Control Panel This section explains the meanings of messages that appear on the control panel and what to do when a particular message appears.
  • Page 200 9. Troubleshooting Printing Suspended Printing is suspended. Turn off the printer, and turn it on again to recover. Ready This is the default ready message. The printer is ready for use. No action is required. Remote Diagnostics The printer is performing diagnostic tests remotely. Resetting Job...
  • Page 201 Error and Status Messages that Appear on the Control Panel Add toner<K,C,M,Y> The printer has run out of the indicated toner. Replace the indicated toner cartridge. See p.139 "Adding Toner". Cannot connect=>Comm.Serv. There was a communication error in the remote service modem. Cannot connect=>Comm.Serv./ Check proxy user/password.
  • Page 202 9. Troubleshooting Check @Remote Line Check the connection status of @Remote Line. Check network/ settings.(103/203) The IP address setting is incorrect. Check the IP address, subnet mask, and gateway address. For details, see p.79 "Ethernet Configuration". Connect failed:WirelessCard Turn power off, check card. Check there is a wireless LAN board installed.
  • Page 203 Error and Status Messages that Appear on the Control Panel Finisher Shift Tray Error. An error has occurred in the shift tray motor. Contact your sales or service representative. Finisher Shift Tray is full. Remove the paper. The finisher shift tray is full. Remove the paper from the tray. Finisher Upper Tray is full.
  • Page 204 9. Troubleshooting No paper in tray. The indicated tray is out of paper. Add more paper. Paper in Finisher There is paper left in the finisher. Open the finisher cover and remove the paper. Paper in Finisher. Open cover and remove the paper. There is paper left in the finisher.
  • Page 205 Error and Status Messages that Appear on the Control Panel Check that the wireless LAN or Bluetooth board is installed properly, or contact your sales or service representative. For details about installing the unit, see p.54 "Installing the Interface Units". Proxy error.
  • Page 206 9. Troubleshooting Replace PCU:Black soon. A new PCU is required. Contact your local vendor. You will need to replace the black drum unit soon. Contact your sales or service representative to obtain a new unit. Replace PCU:Colour. You need to replace the color drum units. See p.143 "Replacing the Black Drum Unit/Color Drum Units". Replace PCU:Colour soon.
  • Page 207 Error and Status Messages that Appear on the Control Panel The same IP Address exists on several interfaces (###) The same IP address has already been set on several interfaces. Contact the network administrator. The same IPv4 Address already exists.(102/202) The IPv4 address specified for the machine is already in use by another device on the network.
  • Page 208 9. Troubleshooting Supply Alert Messages (in alphabetical order) Out of toner. Replace Toner Cartridge. The printer is out of the toner color indicated in the message. Replace the indicated toner cartridge. See p.139 "Adding Toner" for installation instructions. Replacement Alert Replace Fusing Unit. You need to replace the fusing unit.
  • Page 209 Error and Status Messages that Appear on the Control Panel Memory Retrieval Error. A memory retrieval error occurred. This alert is displayed when failures cannot be avoided even though additional memory is installed in the printer. For example, this error can occurs if there is a failure in initializing RPCS.
  • Page 210: Panel Tones

    9. Troubleshooting Panel Tones The following table explains the meaning of the various tone patterns that the printer used to alerts to users about its condition. Tone pattern Meaning Cause After cooling or being switched Two long beeps. Printer ready. on, the printer has fully warmed up and is ready for use.
  • Page 211: Printer Does Not Print

    Printer Does Not Print Printer Does Not Print Is the power on? Confirm that the cord is securely plugged into both the power outlet and the printer. Turn on the power. Does the Alert indicator stay red? If so, check the error message on the display and take the required action. See p.197 "Error and Status Messages that Appear on the Control Panel".
  • Page 212 9. Troubleshooting Infrastructure Mode Check the signal status in the [Wireless LAN] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions. If printing still does not start, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.
  • Page 213: Checking The Port Connection

    Printer Does Not Print Checking the Port Connection *(n) varies depending on the number of printers connected. This section describes how to check the print port when the Data In indicator does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2.
  • Page 214: Printing Problems

    9. Troubleshooting Printing Problems Toner smears appear on the print side of the page. • The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set. Check the paper setting of the control panel and printer driver. See p.101 "Paper and Other Media"...
  • Page 215 Printing Problems Multiple pages are fed at once. • Check the following: • Paper guides are set correctly, leaving no gaps between paper guides and paper. • The side guides of the paper tray are locked. • Paper guides are not set too tight. If too tight, re-position the guides so that they gently touch the loaded paper.
  • Page 216 9. Troubleshooting Duplex printing cannot be performed. • Duplex printing is not supported for the following paper types: labels, Thin paper, cardstock, OHP transparency, envelopes, thick paper ([Thick Paper 2], [Thick Paper 3]), coated paper, coated paper: gloss print. • Paper heavier than 161 g/m (40 lb.) is loaded.
  • Page 217 Printing Problems Changing the settings with printer driver may help to speed up printing. See the printer driver Help. • The data is so large or complex that it takes time to process it. If the Data In indicator is blinking, the data is being processed.
  • Page 218 9. Troubleshooting Solid areas, lines or text are shiny or glossy when created as a mixture of cyan, magenta, yellow. • Select [K: Black] for [Gray reproduction (Text/Line Art):] in the printer driver's dialog box. See the printer driver Help. Black gradation is not natural.
  • Page 219 Printing Problems • Condensation may have collected. If rapid change in temperature or humidity occurs, use this printer only after it has acclimatized. The whole printout is blurred. • Paper is damp. Use paper that has been stored properly. See p.107 "Paper Recommendations". •...
  • Page 220 9. Troubleshooting • If document size is larger than paper size, e.g. A4 document on B5 paper, the back of the next printed sheet may be dirtied. Printed pages are faint, or have white streaks. • If is flashing, toner is almost depleted. Add toner. See p.139 "Adding Toner".
  • Page 221 Printing Problems Set the file format to standard PDF. As a result of printing using PDF Direct Printing, characters are missing or misshapen. • Before printing, embed the font in the PDF file to be printed. The paper size appears on the control panel and printing is not performed with PDF Direct Print.
  • Page 222: Additional Troubleshooting

    9. Troubleshooting Additional Troubleshooting • If the printer is still not operating satisfactorily after attempting the flowing solutions, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives. Strange noise is heard.
  • Page 223 Additional Troubleshooting Alert Resolving is set for sending e-mail, but no Alert-resolved e-mail is sent. • If the power of the main unit is turned off after an Alert occurs, the Alert is resolved during the time the power is off: no Alert-resolved e-mail is sent. Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received.
  • Page 224: Removing Jammed Staples

    9. Troubleshooting Removing Jammed Staples • Staples might be frequently jammed because of curled paper. In this case, try turning over the paper in the tray. • After the cartridge is replaced, the next five to seven sheets of paper will not be stapled until the finisher has adjusted the position of the staple sheet.
  • Page 225 Removing Jammed Staples Raise the lever. BMV090S Holding the lever on the cartridge, pull the cartridge gently out of the staple unit. BMV091S Raise the face plate of the cartridge. BMV248S...
  • Page 226 9. Troubleshooting Remove the jammed staples. BVM249S Push the face plate down until it clicks. BMV250S Holding the lever on the cartridge, push the cartridge gently into the staple unit until it clicks. BMV092S...
  • Page 227: When The 2 Tray Finisher Is Installed

    Removing Jammed Staples Push the lever down until it clicks. BMV093S Return the staple unit to its original position. Close the front cover of the finisher. When the 2 Tray Finisher is Installed Open the front cover of the finisher. BEK110S Holding the lever, pull out the staple unit.
  • Page 228 9. Troubleshooting Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. BEK085S Raise the face plate of the cartridge. BEK086S Holding the cartridge's face plate up, remove the jammed staples. BEK087S Return the face plate to its original position.
  • Page 229 Removing Jammed Staples BEK088S Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks. BEK200S Return the staple unit to its original position. Close the front cover of the finisher.
  • Page 230: Removing Punch Waste

    9. Troubleshooting Removing Punch Waste "Hole punch receptacle is full. Empty it." or "Empty the punch receptacle." message appears, remove punch waste from the finisher. When these messages appear on the display, you cannot use the punch function. When the Booklet Finisher is Installed Open the front cover of the finisher.
  • Page 231: When The 2 Tray Finisher Is Installed

    Removing Punch Waste Close the front cover of the finisher. • If you do not re-install the punch waste box in step 3, the message remains displayed. • If the message remains displayed, re-install the punch waste box. • The message might appear even when the punch waste box is not full. In this case, there may be some punch waste on the surface shown by the arrow.
  • Page 232 9. Troubleshooting Pull out the punch waste box carefully, and then remove punch waste. BEK120S Re-install the punch waste box. BEK126S Close the front cover of the finisher. • If you do not re-install the punch waste box in step 3, the message remains displayed. •...
  • Page 233: Removing Misfed Paper

    10. Removing Misfed Paper This chapter explains how to remove misfed paper. Removing Misfed Paper An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. Check the location and remove the paper. •...
  • Page 234: Paper Misfeed Message (A)

    10. Removing Misfed Paper Paper Misfeed Message (A) The " A Open the part as shown and remove paper." error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 235 Paper Misfeed Message (A) When using bypass tray, remove the misfed paper slowly from inside of the bypass tray. BMV112S If you cannot remove the misfed paper from inside of the bypass tray, remove the misfed paper slowly from outside of the bypass tray. BMV113S Carefully close the right cover.
  • Page 236: Paper Misfeed Message (B)

    10. Removing Misfed Paper Paper Misfeed Message (B) The " B Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 237 Paper Misfeed Message (B) Remove misfed paper slowly. BMV115S Carefully close the right cover.
  • Page 238: Paper Misfeed Message (C)

    10. Removing Misfed Paper Paper Misfeed Message (C) The " C Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 239 Paper Misfeed Message (C) Raise the C1 levers on both sides. BMV236S Holding the C2 levers, pull out the fusing unit. BMV117S Remove the paper carefully. BMV288S...
  • Page 240 10. Removing Misfed Paper If you can not remove the misfeed paper, raise the C3 lever and remove the paper carefully. BMV118S Push the fusing unit back into the printer carefully until it completely stops. BMV119S Push down the C1 levers on both sides. BMV244S...
  • Page 241 Paper Misfeed Message (C) Reattach the brackets to both sides of the fusing unit and tighten the screws. BMV258S Remove the paper slowly from the output area of the printer. BMV120S Carefully close the right cover. • If the message indicating paper misfeed does not disappear, pull the fusing unit out and push it back in several times.
  • Page 242: Paper Misfeed Message (D)

    10. Removing Misfed Paper Paper Misfeed Message (D) The " D Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs while paper is being fed. Push up the lever on the right side, and open the printer's right cover carefully. BMV103S Open the left cover of the bridge unit.
  • Page 243 Paper Misfeed Message (D) Close the left cover of the bridge unit. BEK047S If the paper could not be removed, open the right cover of the bridge unit. BEK048S Remove the paper. BEK042S Close the right cover of the bridge unit. Carefully close the right cover.
  • Page 244: Paper Misfeed Message (R)

    10. Removing Misfed Paper Paper Misfeed Message (R) The " R Open Finisher and remove the paper." error message appears when a paper misfeed occurs inside the finisher. When the Booklet Finisher is Installed When R1, R2, or R3 is displayed. Open the top cover of the finisher.
  • Page 245 Paper Misfeed Message (R) If the paper could not be removed, open the front cover of the finisher. BMV088S Raise the R2 lever. BMV123S Turn the R3 knob counterclockwise to remove the paper. BMV124S Return the R2 lever to its original position.
  • Page 246 10. Removing Misfed Paper If the paper could not be removed, open the left cover of the bridge unit, and then turn the R3 knob clockwise to remove the paper. BMV125S Close the left cover of the bridge unit and top cover of the finisher. When R4, R5, or R6 is displayed.
  • Page 247 Paper Misfeed Message (R) If the paper could not be removed, raise the R5 lever and remove the paper. BMV127S Return the R5 lever to its original position. If the paper could not be removed, move the R6 lever and remove the paper. BMV128S Return the R6 lever to its original position.
  • Page 248 10. Removing Misfed Paper Open the front cover of the finisher. BMV088S Holding the R7 lever, pull out the staple unit. BMV089S Pull the R8 lever and remove the paper. BMV126S Return the R8 lever to its original position.
  • Page 249 Paper Misfeed Message (R) Turn the R9 lever clockwise. BMV129S Turn the R10 lever clockwise. BMV130S Push the R11 lever outward to remove the paper. BMV131S Return the R11 lever and reinstall the staple unit in. Close the front cover of the finisher.
  • Page 250: When The 2 Tray Finisher Is Installed

    10. Removing Misfed Paper When the 2 Tray Finisher is Installed When R1, R2, R3, or R4 is displayed. Open the front cover of the finisher. BEK110S Turn lever R1 counterclockwise. BEK066S Open lever R3. BEK067S...
  • Page 251 Paper Misfeed Message (R) Turn lever R2 counterclockwise. BEK068S Open the left cover of the bridge unit and remove the paper. BEK069S If the paper cannot be removed, open lever R3 and remove the paper. BEK070S...
  • Page 252 10. Removing Misfed Paper Raise lever R4 up and remove the paper. BEK071S Return levers R3 and R4 to their original positions. Close the front cover of the finisher. When R5, R6, R7, or R8 is displayed. Open the front cover of the finisher. BMV094S Push lever R5 outward and remove the paper.
  • Page 253 Paper Misfeed Message (R) If the paper could not be removed, raise lever R6 and remove the paper. BEK073S Return lever R6 to its original position. Open lever R3. Lower lever R7 and remove the paper. BEK074S Return levers R3 and R7 to their original positions. Close the front cover of the finisher.
  • Page 254: Paper Misfeed Message (W)

    10. Removing Misfed Paper Paper Misfeed Message (W) The " W Open mailbox and remove the paper." error message appears when a paper misfeed occurs in the paper feed section of the mailbox. Open the cover on the right side of the mailbox carefully. BMV132S Remove misfed paper slowly.
  • Page 255: Paper Misfeed Message (Y)

    Paper Misfeed Message (Y) Paper Misfeed Message (Y) The " Y Open the part as shown and remove paper." error message appears when a paper misfeed occurs in the paper feed section of an optional paper feed unit. • When a paper misfeed (Y) occurs, the paper tray is locked and cannot be pulled out. Do not forcefully pull out the tray.
  • Page 256: Paper Misfeed Message (Z)

    10. Removing Misfed Paper Paper Misfeed Message (Z) The " Press Z to open cover and remove paper." error message appears when a paper misfeed occurs inside the duplex unit. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 257 Paper Misfeed Message (Z) Holding knob Z, open the cover, and then remove the paper carefully. BMV242S BMV136S Close the cover. Carefully close the right cover. Open the upper right cover. BEK044S...
  • Page 258 10. Removing Misfed Paper Remove misfed paper slowly. BEK095S Close the upper right cover.
  • Page 259: Duplex Print Always Misfeeds

    Duplex Print Always Misfeeds Duplex Print Always Misfeeds • The inside of this printer becomes very hot. Before removing paper around the duplex units, wait until the covers inside the fusing unit and duplex unit cool down. Push up the lever on the right side, and open the printer's right cover carefully. BMV103S Check if there is paper in the location shown below.
  • Page 260 10. Removing Misfed Paper Using your finger, push the paper up in the direction of the arrow. BMV139S Remove the paper from the upper right cover area carefully. BMV140S Close the upper right cover. Carefully close the right cover.
  • Page 261: 11. Appendix

    11. Appendix This chapter explains safety precautions and procedures for moving the printer, consumables, and printer specifications and option specifications. Moving and Transporting the Printer • Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged.
  • Page 262 11. Appendix Moving the printer a short distance • Be sure to place the printer on a smooth and stable place. Be sure to check the following points: • The power switch is turned off. • The power cord is unplugged from the wall outlet. •...
  • Page 263 Moving and Transporting the Printer • At least four people are required to lift the printer. • Be sure to keep the printer horizontal while moving it. To prevent toner from being released, move the printer slowly. • If optional paper feed units are attached, remove them from the printer and move them separately.
  • Page 264: Consumables

    11. Appendix Consumables Print Cartridge Toner Average printable number of pages per toner Black 20,000 pages Cyan 15,000 pages Magenta 15,000 pages Yellow 15,000 pages *1 A4/Letter 5% test chart; 3 pages/job; Cyan, Magenta and Yellow: color printing only. • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer.
  • Page 265: Waste Toner Bottle

    Consumables • The number of printable pages is an estimate, based on continuous print jobs of 3 pages. The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, contents of print images, and environmental conditions such as temperature and humidity.
  • Page 266: Transfer Unit

    11. Appendix Transfer Unit Name Average printable number of pages Transfer Unit SP C820DN 200,000 pages *1 A4/Letter 5% test chart, 3 pages/job. • The number of printable pages is an estimate, based on continuous print jobs of 3 pages. The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.
  • Page 267: Specifications

    Specifications Specifications Mainframe Configuration: Desktop Memory: Standard 512 MB, up to 1024 MB (with the optional memory unit) Print Process: Laser beam scanning and Electrophotographic printing Dualcomponent development First Print Speed: Basic model Color printing: 9 seconds or less, Monochrome printing: 8 seconds or less (A4 , 8 "...
  • Page 268 11. Appendix Resolution: 1200 × 1200 dpi (true, 1 bit) 9000 × 600 dpi 1800 × 600 dpi 600 × 600 dpi Printer Language: RPCS, PCL5c/6, PostScript 3, PDF, PJL, PictBridge (optional) Network protocol: TCP/IP, IPX/SPX, AppleTalk, NetBEUI, IPP, SMB Interfaces: Standard: •...
  • Page 269 Specifications • 51 dB (A) or less (Basic model/HDD standard model) *1 The preceding measurements made in accordance with ISO7779 are actual values. *2 Measured at the position of a bystander. Warm-up Time: Basic model: 34 seconds (23 °C, 73 °F) HDD standard model: 48 seconds (23 °C, 73 °F) Basic model: 35 seconds (23 °C, 73 °F) HDD standard model: 50 seconds (23 °C, 73 °F)
  • Page 270: Options

    11. Appendix Weight: Approximately 97 kg (214 lb.) Options Paper Feed Unit PB3080 Paper Size: A3 , A4 , A5 , B4 JIS , B5 JIS , 11" × 17" , 8 " × 14" (Legal) "× 13" (Foolscap) " × 11" (Letter) "...
  • Page 271 Specifications Weight: Approximately 26 kg (57.4 lb.) Power Consumption: Maximum 60 W (Power is supplied from the main unit.) LCIT PB3050 Paper Size: : A4 " × 11" (Letter) Dimensions (W × D × H): 580 × 650 × 260 mm (22.9 × 24.5 × 10.3 inches) Paper Capacity (80 g/m , 20 lb.): 1000 sheets ×...
  • Page 272 11. Appendix • 50 sheets for the following paper sizes (80 g/m , 20 lb.): A3 , B4 JIS , 12 × 18 , 11 × 17 , 8 × 14 (Legal) , 8K [Finisher Shift Tray] Paper Size: A3 , A4 , A5 , A6 , B4 JIS , B5 JIS , B6 JIS , 12"...
  • Page 273 Specifications , B5 JIS × 11 (Letter) × 10 (Executive) , 16K • 2 to 30 sheets for the following paper sizes (80g/m , 20lb.): A3 , B4 JIS , 11 × 17 , 8 × 14 (Legal) , 8 ×...
  • Page 274 11. Appendix Custom Size: 100 to 305 mm (3.94 to 12.00 inches) in width, 148 to 600 mm (5.83 to 23.62 inches) in length Paper Weight: 52 to 163 g/m (14 to 43 lb.) Paper Capacity (80 g/m , 20lb.): •...
  • Page 275 Specifications Staple Paper Weight: 64 to 90 g/m2 (17 to 24 lb.) Staple Capacity (80g/m , 20lb.): Without Mixed Size: • 30 sheets: A3 , B4 JIS , 11" × 17" , 8 " × 14" (Legal) " × 13" (Foolscap) "...
  • Page 276 11. Appendix Power Consumption: Approximately 96 W Dimensions: 657 × 613 × 960 mm (25.9 × 24.2× 37.8 inches) Weight: Approximately 54 kg (119.1 lb.) Output Jogger Unit Type 3260 Paper size A3 , B4 , A4 , B5 , 11" × 17" , 8 "...
  • Page 277 Specifications Memory Unit Type J 256 MB/Memory Unit Type J 512 MB Module Type: SO-DIMM (Small Outline Dual-in-line Memory Module) Memory Type: SDRAM (Synchronous Dynamic RAM) Number of Pins: 200 pins Printer Hard Disk Drive Type 820 Storage Capacity (Formatted): 80 GB Specifications: •...
  • Page 278 11. Appendix IEEE 802.11a/g Interface Unit Type J Transmission Specification: Based on IEEE 802.11 a/b/g (Wireless LAN) Data Transfer Speed: Auto select from the following speed: • IEEE 802.11 b: 1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps • IEEE 802.11 g: 1 Mbps, 2 Mbps, 5.5 Mbps, 6 Mbps, 9 Mbps, 11 Mbps, 12 Mbps, 18 Mbps, 24 Mbps, 36 Mbps, 48 Mbps, 54 Mbps •...
  • Page 279 Specifications Transmission Mode: • Ad-hoc mode • Infrastructure mode Bluetooth Interface Unit Type 3245 Supported Profiles: SPP (Serial Port Profile), HCRP (Hardcopy Cable Replacement Profile), BIP (Basic Imaging Profile) Frequency Range: 2.45 GHz ISM band Data Transmission Speed: 723 kbps •...
  • Page 280 11. Appendix 2 and 4 holes type A3 , B4 JIS , A4 , B5 JIS , A5 , 11" × 17" , " × 14" (Legal) , 8 " × 11" (Letter) " × 2 holes " (Executive) , 8" × 13" (F/GL) , 8 "...
  • Page 281 Specifications Punch Unit Type 3260 EU 2/4 (Finisher SR3030 Only) Paper size: 2 and 4 holes type A3 , A4 , A5 , B4 JIS , B5 JIS 11" × 17" , 8 " × 14" (Legal) , 8 " × 13"...
  • Page 282 11. Appendix...
  • Page 283: Index

    INDEX DHCP..............Digital camera connection........1000-sheet paper feed unit..36, 37, 39, 102, Display..............118, 178 Dustproof filter............. 120 V model............Dustproof glass............ 2 Tray finisher............2000-sheet paper feed unit..36, 39, 104, 126 220-240 V model..........Envelope............. 107, 115 500-sheet paper feed unit...
  • Page 284 IPDS unit..............Paper feed unit............Paper Feed Unit PB3040........Paper Feed Unit PB3080........Job reset key............Paper misfeed..232, 234, 236, 240, 242, 252, 253, 254, 257 Paper size............ 101, 118 Label paper..........107, 112 Paper support............LCIT PB3050............Paper tray............LED lamp..............
  • Page 285 Staple jam............Status message............ Storing paper............Suspend/Resume key........... Symbols..............Test sheet.............. Thick paper..........107, 109 Thin paper........... 107, 110 Toner............. 21, 139, 262 Transfer roller..........21, 165 Transfer unit.......... 21, 150, 264 Tray 1........... 17, 101, 118, 178 Tray 2........... 17, 102, 118, 178 Tray 3............
  • Page 286 MEMO G189-6633...
  • Page 287 Copyright © 2008...
  • Page 288 EN USA G189-6633...

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