IDEAL HE15 Installation And Servicing
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IDEAL HE15 Installation And Servicing

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INSTALLATION
AND SERVICING
MEXICO
HE15, HE18, HE24, HE30, HE36
For details of document amendments, refer to page 3
When replacing any part on this appliance, use only spare parts that you can be
assured conform to the safety and performance specification that we require.
Do not use reconditioned or copy parts that have not been clearly authorised by Ideal.
For the very latest copy of literature for specification and maintenance practices visit our
website www.idealboilers.com where you can download the relevant information in PDF format.
February 2014
UIN 201787 A10

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  • Page 1 Do not use reconditioned or copy parts that have not been clearly authorised by Ideal. For the very latest copy of literature for specification and maintenance practices visit our website www.idealboilers.com where you can download the relevant information in PDF format.
  • Page 2 mexico HE - Installation & Servicing...
  • Page 3 New updated Commissioning Checklist & Service Record Sheets page 54 & 55 New pages added, Flowchart for CO Level and Combustion Ratio Check on Commissioning a Condensing Boiler Ideal Boilers reserve the right to vary specification without notice mexico HE - Installation & Servicing...
  • Page 4 GENERAL Table 1 - general Data hE15 hE18 hE24 hE30 hE36 Boiler Size Gas Supply Connection in. BSP Flow and Return Connections 22mm copper 22mm copper 22mm copper 22mm copper 22mm copper MAxIMUM Static Water Head m (ft.) 30.5 (100) 30.5 (100)
  • Page 5 Benchmark Commissioning Checklist ..... 52 Boiler size g.C. Appliance No. pI No. Boiler Clearances ............6 (Benchmark No.) Boiler Exploded Diagram ........... 14 HE15 41-429-39 0063 BQ 3906 Electrical Connections ..........27 Electrical supply ............9 HE18 41-429-65 0063 BQ 3906 Electrical systems Diagrams ........
  • Page 6 : Artificially softened water must NOT be used. hE15 8.8 kW (30,000 Btu/h) to 14.6 kW (50,000 Btu/h). A pre-piping frame is provided to allow system and gas hE18 8.8 kW (30,000 Btu/h) to 18.2 kW (62,300 Btu/h).

  • Page 7: Safe Handling

     Vertical Outlet Flue Kit with Elbow (60/100) directly connected to these appliances unless covered by HE15, 18 & 24 - to a maximum length of 6m these Installation and Servicing Instructions or as otherwise HE30, & 36 - to a maximum length of 3m recommended by Ideal Boilers in writing.

  • Page 8: Location Of Boiler

    GENERAL The boiler MUST be installed on a gas supply with a governed LOCATION OF BOILER meter only. The boiler must be installed on a flat and level floor, capable of A gas meter can only be connected by the local gas supplier or adequately supporting the weight of the boiler and any ancillary by a Gas Safe Registered Engineer.

  • Page 9: Air Supply

    14. From a single wall face. 600mm (24”) From corner walls. 1000mm (40”) Ideal Boilers recommend that heating systems utilising full 15. Below Velux Window 2000mm (79”) thermostatic radiator valve control of temperature in individual 16. Above or side of velux window 600mm (24”)

  • Page 10: Electrical Supply

    Should these conditions not apply either lower the pump position or load 70 - 80 = 28 mm raise the cistern above the minimum requirement specified by Ideal Boilers. The isolation valves should be fitted as close to the pump as possible.
  • Page 11 General LOW hEAD AND LARgE sysTEMs WITh ExTENsIVE pIpE RUNs - OpEN VENT This arrangement is useful for large systems where radiators at the extremities are difficult to vent. This can cla7649 lead to pumping over with conventional feed and vent arrangements.
  • Page 12 GENERAL sEALED sysTEM REqUIREMENTs - continued 4. Expansion Vessel A diaphragm type expansion vessel must be include a non-return valve and a stop valve with an connected to a point close to the inlet side of the automatic air vent connected between them, the stop pump, the connecting pipe being not less than 15 mm valve being located between the system and the ”...

  • Page 13: Water Treatment

    For further information contact: heat exchanger Fernox Cookson Electronics The application of any other treatment IMpORTANT. Forsyth Road to this product may render the guarantee of Ideal Sheerwater stelrad group invalid. Woking Surrey GU21 5RZ Ideal stelrad group recommend water treatment in...
  • Page 14 InstallatIon 10 BOILER AssEMBLy - Exploded view mexico HE24 shown Dataplate mxhe7922 mexico HE36 heat exchanger LEgEND 1 Front casing panel 14 Burner assembly 29 Flame detection electrode 2 Sealing panel 17 Injector & housing 34 Condensate ‘S’ trap 3 Top casing panel 19 Fan assembly 36 Condensate ‘S’...
  • Page 15 InstallatIon 11 UNpACKINg The boiler is supplied fully assembled in Pack A. A non-telescopic flue assembly for rear or side flue outlet in Pack B is suppled as a separate order. Unpack and check the contents. pack A Contents A The boiler B These Installation &...

  • Page 16: Gas Connection

    InstallatIon 14 FLUE hOLE TEMpLATE 127mm (5") dia. IMpORTANT. Ensure that, during the cutting flue hole operation, masonry falling outside of the building does not cause damage or personal injury. Note. The template shows the position of the flue hole centres lines.

  • Page 17: Condensate Drain

    InstallatIon 17 CONDENsATE DRAIN External Drain Connections his appliance is fitted with a siphonic 75mm condensate trap The use of an externally run condensate drainage pipe should system that requires filling before operating the appliance for the 1st time or after maintenance. only be considered after exhausting all internal termination options as described previously.
  • Page 18 InstallatIon 18 CONDENsATE DRAIN - CONT’D..Figure 3 - Connection of a Condensate Pump Typical Figure 4 - Connection of condensate Drainage Pipe to Method (see manufacturers detailed instructions) External Soil & Vent Stack Boiler Water/weather Visible air break with 75mm proof insulation Boiler sealed...
  • Page 19 (Only Note. MaxiMuM FLuE LEngTHS: necessary if using one or more ‘D’ extension duct packs) HE15, 18 anD 24 - 6M (HOrizOnTaL FLuE) HE30 anD 36 - 3M (HOrizOnTaL FLuE) HE15, 18 anD 24 - 8M (VErTiCaL FLuE)
  • Page 20 Make up the inlet plastic pipe connection to the following drawing and fit to the ‘S’ trap flexible hose connection. 7. Remove the four screws retaining the boiler to the wooden packaging 60mm (HE15, HE18, HE24) 190mm (HE30, HE36) Flexible hose...
  • Page 21 Clamp screws - 2 off Support fixing screws - 2 off 25 FLUE ExTENsION DUCTs - continued Use a maximum of 6m extended flue ONLY (HE15, HE18, HE24) Use a maximum of 3m extended flue ONLY (HE30, HE36) general arrangement maximum 1.
  • Page 22 InstallatIon 26 FITTINg ThE KIT 1. Fit the inner flue extension duct onto the inner flue duct. 2. Fit the outer flue extension duct onto the outer air duct. 3. Repeat steps 1 and 2 if a second flue extension is required. 4.

  • Page 23: Connecting The Flue To The Boiler

    InstallatIon 28 CONNECTINg ThE FLUE TO ThE BOILER 1. Measure 68mm from the cut end of the flue assembly and mark a line on the flue. 2. Fit the flue connector over the end of the flue and align the end of the connector with the marked line.

  • Page 24: Fitting The Optional Roof Flue Kit (Flat Or Pitched)

    InstallatIon 29 FITTINg ThE OpTIONAL ROOF FLUE KIT (Flat or pitched) Note. A flat or pitched roof flashing plate (not supplied) is required before proceeding with the installation of this kit. This kit is suitable for both flat and pitched roof terminations, using a concentric flue to run vertically from the top of the boiler and terminating above roof level.

  • Page 25: Flue Terminal Position

    600mm elbow kit = 0.6m 32 FLUE ARRANgEMENT part No. Description 60/100 quantity hE15 hE18 hE24 hE30 hE36 Maximum Flue Length (m) 201 180 Flue ext. 60/100 201 189 Terminal Vertical Roof 60/100 152 258 Weather Collar Pitched Roof 152 259 Weather Collar Flat Roof...

  • Page 26: Assembling The Roof Flue Kit

    A, then ensure they are cut equally leaving the inner flue tube longer than the outer air tube as supplied. (Refer to No. 5 below) MAX LENGTH: HE15 - 8m Ensure the cut pipe ends are free from any burrs. HE18 - 8m HE 24 - 8m 1.

  • Page 27: Electrical Connections

    InstallatIon 34 ELECTRICAL CONNECTIONs Warning. Wiring should be 3 core PVC insulated cable NOT LESS than This appliance MUST be earthed. 0.75 mm (24 x 0.2mm) and to BS. 6500, Table 16. A mains supply of 230 V ~ 50 Hz is required. For IE reference should be made to the current ETCI rules for electrical installations.
  • Page 28 InstallatIon 36 pICTORIAL WIRINg DIAgRAM LEgEND b - blue bk - black br - brown gy - grey Dry re or - orange thermistor pk - pink - red Overheat v - violet thermostat w - white Gas valve Flow control y - yellow thermistor...

  • Page 29: External Electrical Controls

    InstallatIon 38 ExTERNAL ELECTRICAL CONTROLs Wiring external to the boiler MUST be in accordance with the current I.E.E. (BS.7671) Wiring Regulations and any local regulations. For IE reference should be made to the current ETCI rules for electrical installations. The fuse should be 3A. Room Thermostat If the thermostat has a neutral connection use it.

  • Page 30: Initial Lighting

    OH thermostat F Injector pressure test point Dry fire g Inlet pressure test point thermistor h Gas service cock GAS VALVE thermostat Flow thermistor mxhe7619 mexico hE15, hE18 & hE24 mexico hE30 & hE36 mexico HE - Installation & Servicing...

  • Page 31: Handing Over

    Emphasise that if a fault is indicated the boiler should Ideal Care Scheme, details of which are outlined in the household be turned off and a Gas Safe Registered Engineer pack supplied with this boiler.

  • Page 32: Servicing Schedule

    6. Check the condition of the combustion chamber insulation. • The integrity of the flue system and the flue seals. Any cracked or damaged pieces should be replaced (HE15, • The integrity of the boiler combustion circuit and the relevant seals.

  • Page 33: Burner Removal And Cleaning

    Servicing FAN AND VENTURI AssEMBLy 45 BOILER sEALINg pANEL REMOVAL AND CLEANINg REMOVAL 1. To remove the sealing panel remove the 4 screws. 1. Undo the gas pipe union connection to the injector 2. Remove the panel. housing. 2. Undo the screw on the fan mounting bracket. 3.

  • Page 34: Cleaning The Heat Exchanger

    - replace if necessary. Sump cover 6. Check the condition of the combustion chamber insulation (HE15, 18 and 24 only). Any cracked or damaged pieces must be replaced. Note. Take care not to disturb the ionisation probes at the front and rear of the combustion chamber.

  • Page 35: Replacement Of Components

    2. Remove the boiler front panels and inner sealing panel. Refer to Frames 44 and 45. Note. Only the boiler front panels need removing on the HE15, 18 and 24 models) 3. Pull the electrical leads off the flow thermistor and remove earth connection.

  • Page 36: Fan Replacement

    Servicing 53 FAN REpLACEMENT 1. Refer to Frame 51. 2. Remove the boiler front panels and inner sealing panel. Refer to Frames 44 and 45. 3. Unscrew the gas pipe union connection to the injector housing. Orifice plate 4. Unscrew and remove the screw retaining Gasket the fan mounting bracket.

  • Page 37: Ignition Electrode Replacement

    9. Reassemble in reverse order and check that no damage to the combustion chamber insulation has occurred mxhe7693 during the electrode replacement. (HE15, HE18 and HE24 only) 10. Check operation of the boiler. Refer to Frame 51. mexico hE24 shown...

  • Page 38: Spark Generator Replacement

    6. Check operation of the boiler. Refer to Frame 51. mexico hE30 and hE36 mexico hE15, hE18 and hE24 58 BURNER INjECTOR REpLACEMENT 1. Refer to Frame 51. 2. Remove the boiler front panels and inner sealing panel.

  • Page 39: Control Box Replacement

    Servicing 60 CONTROL BOx REpLACEMENT 1. Refer to Frame 51. 2. Remove the boiler upper front panel. Refer to Frame 44. 3. Remove the 2 control box mounting bracket screws. 4. Pull the control box forward. Carefully unplug all the electrical wiring from the control box.

  • Page 40: Overheat Thermostat Replacement

    Servicing 63 OVERhEAT ThERMOsTAT REpLACEMENT mexico hE15, hE18 & hE24 1. Refer to Frame 51. 2. Remove the boiler front panels and inner sealing panel (HE30 and HE36 only). Refer to Frames 44 and 45. 3. Pull off the 2 electrical leads from the thermostat body.

  • Page 41: Combustion Chamber Insulation Replacement

    (hE15, hE18 and hE24 only) INsULATION NOW sUppLIED As ONE pIECE WhICh Is FLExIBLE AND EAsy TO shApE AND INsTALL Ideal Boilers recommends that, for your own comfort and safety and to 11. Sweep any dampened particles and place in the plastic bag.

  • Page 42: Heat Exchanger Replacement

    (frame 63) 12. Remove the dry fire thermostat (frame 64) 13. HE15, 18 & 24 only – Remove the rubber plug to gain screwdriver access to the fixing screw retaining the heat exchanger bottom right copper pipe bracket and remove the screw.
  • Page 43 Servicing 67 hEAT ExChANgER REpLACEMENT . . .continued 20. HE15, 18 & 24 only- Unscrew the 5mm hex. Hd. Screw retaining the copper pipe retention plate and remove plate. 21. HE30 & 36 only - Unscrew the return connection union.
  • Page 44 Servicing 69 CONDENsATE ‘s’ TRAp REpLACEMENT & CONDENsATE pUMp (IF FITTED) 1. Refer to Frame 51. 2. Remove the boiler front panels. Refer to Frame 44. 3. Condense pump removal (if fitted): Outlet pipe Disconnect the outlet pipe rubber connecting joint Inlet pipe taking care to capture any liquid held in the pipe.

  • Page 45: Fault Finding

    Fault Finding 70 FAULT FINDINg ChART MAIN MENU In order to assist fault finding the boiler has an LED diagnostic display. The key to the display codes is as follows: IF BOILER FAILs TO RUN WhEN gO TO FRAME 71 DEMAND Is pREsENT ALTERNATINg ‘L’...
  • Page 46 Fault Finding 72 L..F..(FLAME ERROR) If the boiler reset button is Is gas pressure available at Check gas supply pressed does the boiler ignite for the boiler inlet ? and rectify fault a short time then extinguish? Is 200V DC supply available Check gas valve Check the detection electrode and at the gas valve ?
  • Page 47 Fault Finding 74 L..A..(OVERhEAT ERROR) Can the overheat condition be reset by pressing the Replace overheat thermostat boiler reset button when the system is cold ? Is the boiler and CH system filled with Fill and vent the system and open all water and all isolation valves open ? isolation valves Does the pump setting give a differential across...
  • Page 48 Fault Finding 77 h..F..(FLAME DETECTION - shORT CIRCUIT ERROR) Remove flame detection electrode terminal from PCB. Replace PCB. Is there continuity between the 2 terminal pins ? Replace flame detection electrode h9/L9 (FLUE gAs OVERhEAT) h..4..(DRy FIRE ThERMIsTOR ERROR) Can the fault condition be reset by switching off Is the system filled and vented and all isolation the mains supply to the boiler ?

  • Page 49: Spare Parts

    When replacing any part on this appliance use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal. Failure to do so could affect safety or performance of this appliance.
  • Page 51 Benchmark Commissioning and Servicing Section It is a requirement that the boiler is installed and commissioned to the manufacturers instructions and the data fields on the commissioning checklist completed in full. To instigate the boiler guarantee the boiler needs to be registered with the manufacturer within one month of the installation.

  • Page 52: Gas Boiler System Commissioning Checklist

    GAS BOILER SYSTEM COMMISSIONING CHECKLIST This Commissioning Checklist is to be completed in full by the competent person who commissioned the boiler as a means of demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference. CONTROLS Programmable room thermostat Optimum start control...
  • Page 53 SERVICE RECORD It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. Service Provider SERVICE 01 SERVICE 02 ² % ² % ² % ² % (Where Possible) (Where Possible) Signature Signature SERVICE 03 SERVICE 04...
  • Page 54 GS(I&U)R = Gas Safety (Installation and Use) Regulations *Minimum Rate setting: Please note; this boiler cannot be set to operate continuously at minimum rate. For further advice, contact Ideal Customer Services Department. mexico HE - mexico HE - Installation & Servicing...
  • Page 55 0.2%? sampling point. Allow readings to stabilise before recording. Turn off appliance and call Ideal Technical Helpline for advice The appliance must not be commissioned until problems are identified CO level less and resolved. If commissioning cannot be fully completed, the appliance than 350ppm AND CO/CO must be disconnected from the gas supply in accordance with GSIUR.
  • Page 56 & servicing of central heating systems FM 59915 Ideal, P.O. Box 103, National Ave, Kingston upon Hull, HU5 4JN. Telephone: 01482 492 251 Fax: 01482 448 858. Registration No. London 322 137. Ideal Boilers pursues a policy of continuing improvement in the design and performance of its products.

  • Page 57: Users Guide

    When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal.

  • Page 58: Natural Gas Only

    Benchmark Commissioning Checklist. you can check your installer by calling Gas Safe Register direct on 0800 4085500. Ideal Boilers is a member of the Benchmark scheme and fully supports the aims of the programme. Benchmark has been introduced to improve the standards of installation and commissioning of central heating systems in the UK and to encourage the regular servicing of all central heating systems to ensure safety and efficiency.

  • Page 59: Frost Protection

    Control of water temperature Condensate Drain The boiler controls the central heating radiator temperature to a This appliance is fitted with a siphonic condensate trap system that maximum of 82 C, adjustable via the CH thermostat knob (B). reduces the risk of the appliance condensate from freezing. However should the condensate pipe to this appliance freeze, please follow Approx.
  • Page 60 ‘H:A ’ (flashing). Ideal Consumer Helpline Ideal Boilers pursues a policy of continuing improvement in the design and performance of its products. The right is therefore reserved to vary specification without notice. Tel: 01482 498660 Ideal, P.O. Box 103, National Ave, Kingston Upon Hull, HU5 4JN.

This manual is also suitable for:

Mexico he18He24Mexico he30He36Mexico he24Mexico he36

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