Operator - Panasonic KX-TD500 Installation Manual

4.3.4 Operator

Displays information on call activities of operators on a tenant basis/all tenants.
Item
Tenant No.
Start Time
(Date)
Incoming Calls The number of calls (both extension and CO) coming in on the
Answer Calls
% answered
Outgoing Calls The number of calls (both extension and CO) made by the
Complete Calls The number of completed outgoing calls (both extension and CO).
% completed
Handle Calls
CCS
Utility
Description
1-8: Specifies a desired tenant.
All: Specifies all tenants at once.
The Start Time of Traffic Measurement.
The date of Traffic Measurement.
extensions.
The number of calls (both extension and CO) answered by the
extensions.
The ratio of "Answered Calls" to "Incoming Calls."
extensions.
The ratio of "Completed Calls" to "Outgoing Calls."
The number of calls transferred by the Operators.
One hundred call seconds, or one hundred seconds of telephone
conversation. One hour telephone traffic is equal to 36 CCS.
Description
4.3 Traffic Information
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