Kodak ESP 5250 Start Here Manual page 81

Problem
Image quality problems
Ink cartridge problems
Paper jam
Error messages or other
problems you cannot
resolve
For more troubleshooting information, go to www.kodak.com/go/esp5250support.
• For best results, use KODAK Paper or a paper with the COLORLOK
Technology logo on the package.
• Make sure the paper is loaded correctly. See
5. For more help, go to www.kodak.com/go/itg, select All-in-one printer,
then Print Quality (missing colors, blank prints, etc).
• Check that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak
brand or refilled ink cartridges.
• Remove, then install the cartridges again. Make sure the cartridges click into
place.
• Check for paper in the rear-access cleanout area.
• Open the printer access door and gently remove any paper from inside the
printer.
• Make sure the paper in the tray is free of tears or creases.
• Make sure you do not overload the paper tray.
For more information, see www.kodak.com/go/itg. Select All-in-one printer,
then Paper jam.
If you need to contact Kodak (see www.kodak.com/go/contact), have the
following information available:
• Kodak Service Number (located inside or on the outside of the printer)
• Printer model number (located on the back of the printer)
• Computer model, operating system, and version of Home Center Software
• Exact wording of any error message(s)
www.kodak.com/go/aiosupport
KODAK ESP 5200 Series All-in-One Printer
Possible Solutions
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