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Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer
or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS
POWER
TV/DVD does not operate.
TV BROADCAST RECEPTION
Poor sound or No sound
Poor picture or No picture
Poor reception on some channels
Poor color or no color
Picture wobbles or drifts
No CATV reception
Horizontal or diagonal bars on
screen
No reception above channel 13
TV shuts off
Closed - Caption is not activated.
Display is not shown in your
language.
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POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off, check fuse or circuit breaker.
• Unplug unit, then plug it back in.
• Station or CATV experiencing problems, tune to another station.
• Check Volume adjustments (Volume and Muting).
• Check for sources of possible interference.
• Station or CATV experiencing problems, tune to another station.
• Check antenna or CATV connections, reorient antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CATV experiencing problems, tune to another station.
• Station signal is weak, reorient antenna to receive weaker station.
• Check for sources of possible interference.
• Station or CATV experiencing problems, tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or CATV connections, reorient antenna.
• Check for sources of possible interference.
• Station or CATV experiencing problems, tune to another station.
• Make sure channels are set into memory.
• CATV company is scrambling signal.
• Check antenna orientation.
• Check all CATV connections.
• Set TV/CATV menu option to the CATV mode.
• Station or CATV system problems, try another station.
• Check antenna connections, reorient antenna.
• Check for sources of possible interference.
• Make sure TV/CATV menu option is in the appropriate mode.
• If using antenna, check UHF antenna connections.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or program tuned is not closed
captioned. Try another channel.
• Check CATV connection or VHF/UHF antenna, reposition or
rotate antenna.
• Press C.C. button to turn on the closed caption decoder.
• Select proper language in the menu options.
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