Rheem 701 Owner's Manual And Installation Instructions page 34

Rheem Boiling Water Unit Warranty New Zealand & Australia
4. ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
4.1 To be entitled to make a claim under this warranty you need to:
a) Be the owner of the boiling water unit or have consent of the owner to act on their behalf
b) Contact Rheem Service without undue delay after detection of the defect and, in any event, within the applicable
warranty period.
4.2 You are not entitled to make a claim under this warranty if your boiling water unit:
a) Does not have its original serial numbers or rating labels.
b) Is not installed in Australia or New Zealand.
5.1 If you wish to make a claim under this warranty, you need to:
a) Contact Rheem on Australia 131031 or Rheem in New Zealand on 0800 657 335 and provide owner's details, address
of the boiling water unit, a contact number and date of installation of the boiling water unit or if that's unavailable, the date
of manufacture and serial number (from the rating label on the boiling water unit)
b) (Australia Only) Rheem will arrange for the boiling water unit to be tested and assessed on-site.
c) (New Zealand Only) A Rheem service centre will arrange for the boiling water unit to be tested and assessed on-site.
d) If Rheem determines that you have a valid warranty claim, Rheem will repair or replace the boiling water unit in
accordance with this warranty
5.2 Any expenses incurred in the making of a claim under this warranty will be borne by you.
6.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
6.2 The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the Australian
Consumer Law.
INSTALLATION NOTES:
RHEEM
www.rheem.com.au
www.rheem.co.nz
Revision Date: 19 MAR 2012
Rheem Warranty
5. HOW TO MAKE A CLAIM UNDER THIS WARRANTY
6. THE AUSTRALIAN CONSUMER LAW (AUSTRALIA ONLY)
FOR SERVICE TELEPHONE
0800 657 335 NEW ZEALAND
or refer to your local Yellow Pages
34
131 031 AUSTRALIA
318074C