NEC Univerge SV8100 Features And Specifications Manual page 1260

Issue 5.0
Outlook Add-In – allows the user to dial out, end call and perform screen pops through the

Contacts folder within Microsoft Outlook. With Desktop Applications Version 2.0.0.0 and main
CPU software Version 2500 or higher, Outlook Add-In also allows the user to perform Conference
and Transfer from the Contacts folder.
Video Test Tool – Helps verify that the SP310 can communicate with and utilize the video camera

connected to the PC.
 Without Desktop Shared Services, any DSS/BLF appearances that should appear in the Desktop Application must be
programmed on buttons on the phone. If the need to monitor more than 120 DSS/BLFs, the Desktop Shared Services is
needed. Please refer to the
Desktop Client
The Desktop Client enhances the operation of the NEC digital telephone set by providing easy access to
common, and not so common, UNIVERGE SV8100 voice control features. This software application
provides a very intuitive user interface that can be conveniently located at the top or bottom of the PC
screen. The user interface can even "shrink" into the edge of the screen and become visible when a call
arrives, or when the user moves the mouse to the edge of the display.
In addition to quick access to these SV8100 features, the Desktop Client provides a call log for easy
viewing of recent received, missed, or made calls – just like your cell phone. It also includes a directory
to keep your commonly dialed numbers close at hand, and optional features like voice recording,
personal greeting, and screen pops using Microsoft Outlook, ACT! 2005, or Goldmine 6.7 or higher.
Desktop Client has the following main components:
1. SV8100 Desktop Application Software
This application runs on a PC and provides the PC-based GUI (Graphical User Interface) and
features.
2. Headset (Optional)
The headset can be plugged into the multiline telephone and used when making or receiving calls
with the Desktop Client. Desktop Client runs on a PC and communicates with the UNIVERGE
SV8100 through TCP/IP. The Desktop Client can be run for a physical deskset station or a
softphone station. When calls come into the station, the Desktop Client displays it on the PC, and
provides several features that allow the user to handle the call quickly. Desktop Client can be
minimized to run in the background and pop to the front when call activity occurs. Calls can then be
handled using either the keyboard or the mouse. The user speaks to the caller through the
telephone handset, headset, or speakerphone of the multiline telephone the application is running
on, or through a USB handset or headset connected to PC running the softphone.
Softphone
The SP310 softphone is a software phone that functions as an IP Multiline Station (SIP). The SP310
provides access to all features of a physical IP Multiline Station with a few exceptions. Through the VoIP
connection to the SV8100 system, the user can speak to the caller through a USB Handset or USB
Headset connected to the PC running the SP310 softphone. The user can handle the call through a
Toolbar view, Compact Phone view, or an Emulation Phone view that looks like a physical IP Multiline
Station.
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Desktop Shared Services on page 2-1235
UNIVERGE SV8100
for more information.
SV8100 Desktop Applications