Troubleshooting Guide - Whirlpool W10298850 Technical Data Manual

FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY

TROUBLESHOOTING GUIDE

Problem
Won't power up. (No response
when buttons are pressed.)
Won't start cycle when Start
(Start/Pause on Maytag models)
button is pressed.
Won't shut off when expected.
Control won't accept selections.
Won't heat.
Heats in air cycle.
Shuts off before clothes are dry.
Pushing Power (Power/Cancel
on Maytag models) button
causes dryer to beep, but no
indicators light.
Steam Models Only:
Water not dispensing.
Some tests will require accessing components.
Possible Cause/Test
NOTE: Possible Cause/Tests MUST be performed
in the sequence shown for each problem.
1. Supply connections. See TEST #1, page 11.
2. Check harness connections.
3. Console electronics and housing assembly.
See TEST #6, page 19.
1. If number display flashes, check to be sure the
door is completely shut, and press and hold down
Start (Start/Pause on Maytag) for about 1 second.
2. See TEST #3, page 13.
3. See TEST #7, page 20.
1. Check Pause/Cancel (Whirlpool), Power/Cancel
(Maytag), or Stop (Amana) button.
2. Console electronics and housing assembly.
See TEST #6, page 19.
3. Moisture sensor. See TEST #5, page 18.
Console electronics and housing assembly.
See TEST #6, page 19.
1. Heater. See TEST #4, page 14.
2. Check harness connections.
3. See DIAGNOSTIC: Displaying Line Voltage,
page 3.
4. Check installation.
Heater. See TEST #4, page 14.
1. Check the dryness setting for auto cycles.
2. Check for full lint screen.
3. See DIAGNOSTIC: Displaying Inlet Air Flow, page 3
(Amana electric models only).
4. Check for clogged vent.
5. Moisture sensor. See TEST #5, page 18.
6. Dryness level adjust. See TEST #5a, page 19.
1. Check console electronics harness connections
to the machine control.
2. Replace machine control electronics. See
Accessing & Removing the Electronic Assemblies,
page 21.
1. Make sure a "Steam" cycle is selected.
2. See TEST #8, page 20.
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