Nintendo 3D XL Operation Manual page 52

Problem
If your AR Card cannot be recognised...
Check the following and try again.
•
AR Cards cannot be recognised if you hold the system too close to them or too far away.
•
Ensure that the whole AR Card is visible on the screen. If part of it is off the screen, it may
not be recognised.
•
Ensure you are in a well-lit area.
•
The system doesn't recognise my Keep AR Cards out of direct sunlight, as this can interfere with the outer cameras' ability to
recognise them properly.
AR Cards / I lost my AR Cards
•
If an outer camera is dirty, wipe it with a soft cloth before you begin.
•
If the AR Cards are bent or folded, they cannot be recognised by the system. Ensure that any
AR Cards in use are fl at on the surface.
If your AR Card still cannot be recognised, or you have lost an AR Card...
You can download AR Card images from support.nintendo.com. Print out these images in
colour and use them as replacements.
•
Have Parental Controls restricted the use of software based on software ratings, or
restricted the use of DS Download Play?
If you are having issues with Nintendo 3DS software titles, disable the Parental Controls option
I can't use Download Play
which restricts the use of software by software rating
If you are having issues with Nintendo DS / Nintendo DSi software titles, disable the
Parental Controls option which restricts DS Download Play
If you need further help...
If your Nintendo 3DS XL still does not operate correctly after trying these troubleshooting steps, we recommend to call Nintendo Customer
Service for assistance and additional troubleshooting and repair options
•
Please note that if you return the console to the retailer and the retailer off ers to exchange your console, you may eventually lose save
data and all Nintendo eShop downloads and account balance.
102
Solution
(page 80).
(page 80).
(pages 103).
12 MONTH WARRANTY FOR NINTENDO 3DS XL
This Warranty relates to the NINTENDO 3DS XL system and the original built-in software included with the NINTENDO 3DS XL
system at the time of purchase (NINTENDO 3DS Operating Software). In this Warranty, the NINTENDO 3DS XL system and the
NINTENDO 3DS Operating Software are together referred to as NINTENDO 3DS XL.
The benefits conferred by this Warranty are in addition to all other statutory rights in respect of this NINTENDO 3DS XL which
the consumer may have under the Competition and Consumer Act 2010 (Cth) and/or other applicable laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure or for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Nintendo Australia Pty Limited (Nintendo) warrants to the original purchaser that this NINTENDO 3DS XL will be free of defects
in materials, workmanship and manufacturing, for a period of twelve months from the date of original purchase.
1. Subject to the terms and conditions stated below, and upon production of the purchase receipt, Nintendo will at its option
repair or replace free of charge this NINTENDO 3DS XL or any component part, which upon examination by Nintendo is
found to be defective in materials, workmanship or manufacturing.
2. This Warranty shall not apply if:
(a) the compliance label has been removed from the NINTENDO 3DS XL or the serial number or other details have been
removed or rendered illegible.
(b) the NINTENDO 3DS XL is connected to any voltage other than shown on the compliance label.
(c) the defect in the NINTENDO 3DS XL is caused by other products with which it is used.
(d) the NINTENDO 3DS XL has been subjected to misuse, abuse, accident, want of care or use other than in accordance
with the NINTENDO 3DS XL Operations Manual.
(e) the NINTENDO 3DS XL has been modified and/or tampered with.
(f) a repair has been made or attempted to the NINTENDO 3DS XL by the purchaser or any other person not authorised
by Nintendo.
(g) the NINTENDO 3DS XL fails for reasons other than defective materials, workmanship or manufacturing.
(h) the NINTENDO 3DS XL was not purchased in either Australia or New Zealand.
3. This warranty does not cover:
(a) Broken/Damaged/Marked LCD display or Touch Screen;
(b) Liquid/Moisture damage; or
(c) Wear and tear.
(d) Software (other than the NINTENDO 3DS Operating Software) or games.
4. Nintendo does not accept any liability pursuant to this Warranty for any consequential damage or economic loss whether
direct or indirect, to any person or property, arising from breakdown or failure of the NINTENDO 3DS XL.
5. Nintendo's liability under the Warranty is limited to the lesser of the replacement cost or repair cost of the NINTENDO 3DS XL.
6. Nintendo will not be liable for the loss of any saved data or user generated content on your NINTENDO 3DS XL which occurs
either because of defective materials, workmanship or manufacturing or as a result of the replacement or repair of the
NINTENDO 3DS XL in accordance with this warranty. Nintendo recommends backing up any saved data to an SD Card.
Refer to NINTENDO 3DS XL Operations Manual for details.
7. If, after inspecting the NINTENDO 3DS XL, Nintendo determines that the fault is not covered by this warranty or by a consumer
guarantee under the Australian Consumer Law, or that there is no fault, the consumer will liable for the cost of assessing
the NINTENDO 3DS XL (including, if applicable, return freight) and for the cost of service or repair which Nintendo
subsequently carries out.
This Warranty is given by Nintendo and no other person or organisation is authorised to vary its provisions and conditions.
Before returning a NINTENDO 3DS XL for service:
Visit our website www.nintendo.com.au for
Product support and Service information
OR
Contact Nintendo Customer Service on:
Australia: (03) 9730 9822
New Zealand: 0800 743 056
Hours of operation: 9:00am to 5:00pm Monday to Friday (Australian EST)
warrantyadmin@nal.nintendo.com.au
NINTENDO AUSTRALIA HEAD OFFICE
Scoresby Industrial Park, 804 Stud Road, Scoresby Victoria 3179 Australia
REV-A
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