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Problem
•
Does this software title or section of it use the microphone?
The microphone is only usable in software titles or sections of software titles that support it.
•
Is the microphone working properly?
Select MIC TEST in System Settings to confi rm that the microphone is functioning properly
(page
69).
I can't use the microphone /
•
Are voices other than your own, such as those of family and friends, recognised
My voice isn't recognised
correctly?
There are individual diff erences in speech recognition rates. Some voices are more diffi cult to
recognise than others.
•
Is a headset with microphone attached?
Try removing the headset with microphone and using the system microphone instead.
•
Is the system being used in a noisy environment, or in a place where the volume
is very high?
The microphone may be reacting to audio output from the speaker or ambient noise. Try to
move away from the source of the noise, reduce the speaker volume, use headphones or try
to prevent any background noises.
The microphone reacts
* What is "feedback"?
unexpectedly / There is feedback*
Feedback is the term used to refer to the high-pitched screeching sound caused by a loop being
coming from the speakers
created when sounds picked up by the microphone are played back through the speakers and are
then picked up again by the microphone.
•
Is a headset with microphone attached?
Headsets with microphones can sometimes cause feedback. Try removing the headset with
microphone.
•
Is the Nintendo 3DS XL system open?
Your steps will only be counted if the power to the system is on and it is closed.
•
Is the system in a loosely-hanging bag, or is it hanging from a wrist strap?
There may be cases where the system cannot correctly count your steps. If it is put in a loosely-
hanging bag while walking, step data may not be counted accurately. If you want to put the
system in a bag while carrying it around, use a tight-fi tting bag such as a belt pouch.
Note:
•
Depending on the conditions, the step count might be higher or lower than the number of actual
My steps aren't being counted
steps taken.
•
Do not put the system into your back pocket. Subjecting the system and LCD screens to excessive
force, for example sitting on them, can damage them and lead to injury or malfunction.
•
Are you continuing to use the system while a Nintendo DS / Nintendo DSi software
title is in use?
If Nintendo DS / Nintendo DSi software titles aren't closed for a period of, or exceeding, seven
consecutive days, only steps for the initial seven days will be recorded. After saving your game,
turn the software off .
98
Solution
Problem
•
Has the SD Card been correctly inserted into the system?
Insert the SD Card gently but fi rmly until it clicks into place in the SD Card slot on the side of
the system
(page
34).
My SD Card is not responding
•
Is the SD Card broken?
Use a computer or digital camera to confi rm that you can correctly see fi les on the SD Card.
•
Are there photos on the SD Card that can be displayed using Nintendo 3DS Camera?
I can't view the photos stored on
Nintendo 3DS Camera can only display photos taken on the Nintendo 3DS XL system. Photos
the SD Card
taken on a digital camera or mobile phone cannot be displayed.
•
Is the Game Card inserted properly?
Even though a Game Card has
Remove the Game Card and properly reinsert it until it clicks into place. If this doesn't work, try
been inserted, the icon for the soft-
reinserting it a few more times
ware title does not appear and
the HOME Menu displays:
•
Are you using a software title from a diff erent region?
"There is nothing inserted into
Only Nintendo 3DS and Nintendo DSi software titles matching the region of the system will
the Game Card slot."
work. Software titles from diff erent regions may not function.
•
Are Parental Controls set to restrict the use of software based software ratings?
I can't play my game
Enter the PIN and disable Parental Controls temporarily, or disable the Parental Controls option
that restricts the use of software based on software ratings
This message appears while playing
Nintendo DS / Nintendo DSi
Turn off the power, then turn it back on and try again, carrying out the same procedure as
software: "An error has occurred.
before. If the error message still appears, there may be a fault with your system. Please contact
Press and hold the POWER Button to
Nintendo Customer Service for assistance
turn the system off . Please refer to
the Operations Manual for details."
It may have entered Sleep Mode as the result of
an external magnetic fi eld. Move your system
away from magnetic objects, including other
Nintendo 3DS / Nintendo 3DS XL systems.
My system suddenly enters
Note: Stacking this system on top of other
Sleep Mode
Nintendo DS systems may also result in the system
entering Sleep Mode.
I am having diffi culty using wireless
•
Is one of the following signal strength icons
communications (communications
Signal strength appears to be poor. Move closer to the other player(s), and remove obstructions
are interrupted and the game cannot
between the systems.
be played smoothly)
Solution
(page
45).
(page
80).
(pages
103).
or
shown on screen?
99
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