Troubleshooting - Blackberry Pearl Getting Started Manual

I cannot connect to a wireless network.
Try performing one of the following actions:
a) Verify that your SIM card is inserted correctly.
b) Verify that you have turned on the connection to the wireless network.
I cannot associate my BlackBerry Pearl with an email address.
Try performing the following actions:
a) On the email setup web site, verify that you have typed all the email address
information correctly. Use the multi-tap input method to type your password.
b) Log in to the email setup web site and add a supported email address to your
BlackBerry Pearl using a browser on your computer. To log in to the email setup
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web site, type the email setup web site address provided by your wireless service
provider in a browser on your computer. If you have already created a login ID and
password, use this information to log in. If you have not created a login user ID and
password, click Create New Account
c) Verify that the email address is associated with a supported email account (for
example, a POP3 or IMAP account). If you cannot add the email address using a
browser on your BlackBerry Pearl or your computer, contact your wireless service
provider for more information on supported email accounts.
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Troubleshooting

and complete the instructions on the screen.
I do not know which email setup option to choose in the Setup Wizard.
1. Select the I want to add or create an email address
apply to you. This option is the most common option for individual users. If you select
this option, an email setup web site opens. On the web site, you can create a new email
address for your BlackBerry Pearl or associate your BlackBerry Pearl with an existing
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supported email address.
2. Select the I want to use a work email account with a BlackBerry Enterprise Server
if a BlackBerry ® Enterprise Server system administrator has provided you with a password
that you can use to activate your BlackBerry Pearl over the wireless network. If you select
this option, an Enterprise Activation screen appears. On this screen, you can type your
work email address and the password provided by your system administrator to activate
your BlackBerry Pearl.
3. Select Skip email setup if any of the following situations apply:
a) A representative from the store where you purchased your BlackBerry Pearl has
already helped you to set up your email address.
b) You have already visited the email setup web site and have set up an email address
using a browser on your computer.
c) You have an existing email account and have access to a BlackBerry Enterprise Server,
but your BlackBerry Enterprise Server system administrator has not provided you
with a password that you can use to activate your BlackBerry Pearl over the wireless
network. Contact your system administrator for more information about setting up
email for your BlackBerry Pearl.
d) You have a Microsoft ® Outlook Workgroup (Workgroup Installation) email account
on a Microsoft Exchange Server version 5.5. or later and you want to use the
BlackBerry Desktop Redirector to forward email messages to your BlackBerry Pearl.
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option if the other options do not
option
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