System Requirements Windows Macintosh Windows XP SP2 OS 10.6 Minimum (32-bit) (Intel Processor) 1 GB Free Hard Drive Space, 1 1 GB Free Hard Drive Space, 1 GB RAM, USB 2.0 connection GB RAM, USB 2.0 connection Internet Explorer 8 Safari 5.1.10 Windows 7 or Windows 8 OS 10.7 or 10.8...
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• Following the directions listed on the inside of the printer, load the labels onto the spool with the labels feeding from below, making sure that the roll is positioned tightly on the spool with no gap between the roll and the spool. •...
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Image 1 After reviewing the License Agreement, click I Agree to continue (Image 2). Image 2 IG0080.8 - v6010 Badge Printer!
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Select to perform an Express Installation and click Next (Image 3). Image 3 When the installation is complete, select Finish (Image 4). Image 4 Installation for Windows is now complete. Connect the USB cable from your printer to the computer and then power ON your printer. You can confirm the printer is available and installed correctly by selecting Devices and Printers in the IG0080.8 - v6010 Badge Printer!
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NOTE: IT IS ESSENTIAL THAT THE NAME OF THE PRINTER REMAIN AS IT WAS WHEN INSTALLED. DO NOT CHANGE IT. SUPPORTED NAMES ARE: DYMO LabelWriter 400, DYMO LabelWriter 450, DYMO LabelWriter Twin Turbo Image 5 Installing the Printer Software on Macintosh Before using the label printer, you must first install the printer software.
Image 6 After reviewing the Readme file and License Agreement, click Continue and Agree (Image 7). Image 7 If prompted, you will need to enter the Name and Password for an Administrator to complete installation (Image 8). IG0080.8 - v6010 Badge Printer!
Image 8 When prompted, connect the USB cable from your printer to the computer and power ON the printer (Image 9). Image 9 Installation for Macintosh is now complete. You can confirm the printer is available and installed correctly by checking the Print & Fax settings found by IG0080.8 - v6010 Badge Printer!
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NOTE: IT IS ESSENTIAL THAT THE NAME OF THE PRINTER REMAIN AS IT WAS WHEN INSTALLED. DO NOT CHANGE IT. SUPPORTED NAMES ARE: DYMO LabelWriter 400, DYMO LabelWriter 450, DYMO LabelWriter Twin Turbo KeepnTrack Configuration You will need to make a couple of changes in the KeepnTrack software to start printing badges or student slips.
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Image 11 • To configure settings for a single facility in your account: Click on Preferences ->Facilities and select the desired facility in the list on the left. In the Classification section you will see options for Volunteer, Student, Staff, Vendor, and Visitor.
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PROMPTED TO ENABLE IT. IF PROMPTED YOU MUST SELECT TO RUN THE ACTIVE X CONTROL FOR YOUR PRINTER TO FUNCTION WITH YOUR BROWSER (IMAGE 14). Image 14 For the DYMO 400 or 450 Badge Printer, select the LabelWriter 400 option (Image 15). IG0080.8 - v6010 Badge Printer!
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Image 15 You are now ready to use your badge printer with KeepnTrack. If you need any further assistance please refer to the troubleshooting steps below or contact COMPanion Technical Support at 1-800-320-5830 or support@keepntrack.com IG0080.8 - v6010 Badge Printer!
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Troubleshooting Tips Clearing Label Jams 1. Tear off any labels that have already fed through the printer. 2. Press the label release lever forward and pull the jammed label out of the label feed slot. 3. Make sure your labels are loaded properly and that the left edge of the label is aligned with the left edge of the label feed slot.
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When you are prompted by your browser to allow the KeepnTrack Webpage to run the DYMO plugin (DLS SDK COM Library, DYMO Label Framework IE Plugin, etc.) authorize it permanently. These messages vary from browser to browser but they will all have a similar message (Image 16).
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Image 17 In some cases the browser settings may be configured in such a way that it is impractical to trace them all to identify the individual setting causing difficulty. If you are experiencing errors not mentioned here or if after following the suggested troubleshooting steps you are still experiencing errors you should reset your browser settings completely.