Motorola MC65 User Manual page 156

11 - 6 MC65 User Guide
Troubleshooting the MC65 (Continued)
Table 11-1
Problem
During data
communication, no data
transmitted, or
transmitted data was
incomplete.
No sound.
MC65 shuts off.
Tapping the window
buttons or icons does not
activate the
corresponding feature.
A message appears
stating that the MC65
memory is full.
Camera application does
not launch.
Cause
MC65 removed from Replace the MC65 in the cradle, or reattach the communication cable
cradle or and re-transmit.
disconnected from
host computer during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup. Refer to the MC65 Integrator Guide for details.
software was
incorrectly installed or
configured.
Volume setting is low Adjust the volume. See
or turned off.
MC65 is inactive. The MC65 turns off after a period of inactivity. If the MC65 is running
on battery power, set this period from 1 to 5 minutes, in one-minute
intervals.
Check the Power window by selecting Tap Status Bar >
Battery is depleted. Replace the battery.
Battery is not inserted Insert the battery properly. See
properly.
Screen is not Re-calibrate the screen. Press Blue key - Backspace key.
calibrated correctly.
The device is not Reset the device. See
responding.
Too many files stored Delete unused memos and records. If necessary, save these records
on the MC65. on the host computer (or use an SD card for additional memory).
Too many Remove user-installed applications on the MC65 to recover memory.
applications installed Select Start > Settings > System tab and tap the Remove
on the MC65. Programs icon. Select the unused program and tap Remove.
DataWedge Stop DataWedge application. Tap Start > Settings > System > Task
application running. Manager. Select DataWedge application and tap End Task.
Solution
Adjusting Volume on page
Installing the Battery on page
Resetting the MC65 on page
2-18.
.
1-4.
2-19.