Quadra-Fire MTVERNON-AE-CSB Owner's Manual

Quadra-Fire MTVERNON-AE-CSB Owner's Manual

Mt. vernon pellet appliance advanced energy (ae)
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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
MT. VERNON PELLET APPLIANCE
ADVANCED ENERGY (AE)
MODEL(S):
MTVERNON-AE-CSB
MTVERNON-AE-MBK
MTVERNON-AE-PBK
MTVERNON-AE-PDB
MTVERNON-AE-PFT
MTVERNON-AE-PMH
CAUTION
Check building codes prior to installation:
Installation MUST comply with local, regional, state
and national codes and regulations.
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
R
7034-276M
WARNING
If the information in these instructions
is not followed exactly, a fire may result
causing property damage, personal injury,
or death.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void your
warranty.
Comply with all minimum clearances to combustibles
as specified. Failure to comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as
fireplace.
Alert children and adults to hazards of high
temperatures
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other
flammable materials away.
CAUTION
Tested and approved for wood pellets, shelled field corn,
wheat and black oil sunflower seeds. Burning of any
other type of fuel voids your warranty.
To obtain a French translation of this manual, please
contact your dealer or visit
Pour obtenir une traduction française de ce manuel, s'il
vous plaît contacter votre revendeur ou visitez
www.quadrafire.com
NOTE
www.quadrafire.com
August 13, 2018

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Summary of Contents for Quadra-Fire MTVERNON-AE-CSB

  • Page 1 MODEL(S): appliance. • Do not over fire - If appliance or chimney connector MTVERNON-AE-CSB glows, you are over firing. Over firing will void your warranty. MTVERNON-AE-MBK • Comply with all minimum clearances to combustibles MTVERNON-AE-PBK as specified.
  • Page 2: Sample Of Serial Number / Safety Label

    MT. VERNON AE and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction ITEM PART NUMBER PART NAME A. Sample of Serial Number / Safety Label LOCATION: Back of Appliance...
  • Page 3: Table Of Contents

    The 380 Watt Igniter is required for burning multi-grain fuels and is included in the component pack. Multi-fuels include, corn, sunflower seeds, and wheat. Quadra-Fire is a registered trademark of Hearth & Home Technologies. August 13, 2018 7034-276M...
  • Page 4: Warranty Policy

    MT. VERNON AE B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: WARRANTY PERIOD: distributor, whichever occurs earlier.
  • Page 5 MT. VERNON AE WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • • This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides. •...
  • Page 6 MT. VERNON AE This warranty is void if: • • • There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited LIMITATIONS OF LIABILITY • have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN.
  • Page 7: Quick Start Guide

    MT. VERNON AE C. Quick Start Guide NOTICE: Any button pressed will turn on the back-light. Wall control will automatically revert back to the starting screen if there is no activity for 15 seconds; except for the “CONFIRM FUEL CHANGE” screen. Wall Control for Reference Choosing Fuel Type Choosing TEMP Appliance: °f or...
  • Page 8 MT. VERNON AE Setting Comfort Level Setting Heat Output HOPPER OUT OF FUEL ERROR LIST 12:30 PM READY 12:30 PM READY Min Firepot Temp Set at: 68 Hold at: Set at: 74 MENU HEAT OUTPUT MENU HEAT OUTPUT SERVICE RETRY 1.
  • Page 9: Listing And Code Approvals

    NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the ASTM E1509-04, ULC S627-00, (UM) 84-HUD and ULC/ORD-C-1482. The Quadra-Fire Mt. Vernon AE Pellet Appliance meets the U.S. Environmental Protection Agency’s emission limits for pellet inserts sold after May 15, 2015.
  • Page 10: Glass Specifications

    MT. VERNON AE C. Glass Specifications WARNING This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please Fire Risk. contact your dealer for replacement glass. Hearth & Home Technologies disclaims any D. Electrical Rating responsibility for, and the warranty will be voided 115 VAC, 60 Hz, Start 5 Amps, Run 1.25 Amps by, the following actions:...
  • Page 11: Operating Instructions

    MT. VERNON AE User Guide Operating Instructions D. Fuel Material and Fuel Storage WARNING Pellet fuel quality can greatly fluctuate. This appliance has been designed to burn a wide variety of fuels, giving you Do not operate appliance before reading and the choice to use the fuel that is most economical in your understanding operating instructions.
  • Page 12: General Operating Information

    MT. VERNON AE Clinkers Storage Minerals and other non-combustible materials such as sand • Wood pellets should be left in their original sealed bag will turn into a hard, glass-like substance called a clinker until using to prevent moisture absorption. when heated in the fire pot.
  • Page 13: Before Your First Fire

    MT. VERNON AE H. Starting Your First Fire 2. Thermostat Wall Control - Manual Setting When you select “Manual” on the AUTO/MANUAL 1. Fuel Selection screen the appliance will still automatically turn on and To start your first fire, you must: off according to the temperature setting.
  • Page 14: Fire Characteristics & Flame Height Adjustment

    MT. VERNON AE I. Fire Characteristics & Flame Height WARNING Adjustment (Feed Rate) A properly adjusted fire will have an active Fire Risk. flame pattern and the flame will rise and fall somewhat. Keep combustible materials, gasoline and other This is normal. flammable vapors and liquids clear of appliance.
  • Page 15: Ignition Cycles

    MT. VERNON AE L. Ignition Cycles Operating on Battery Back-Up • A battery icon appears on your wall control to let you The appliance engine is controlled by the digital thermostat know you are now operating on battery power (Figure wall control.
  • Page 16 MT. VERNON AE 2. Soft Start Cycle (SS-Low / SS-Med) 5. Auto-Clean Cycle Once the fire is lit: The fire pot auto-clean system will cycle: • The appliance moves into the low soft-start cycle as it • When the appliance is first plugged in continues to build the fire •...
  • Page 17: Frequently Asked Questions

    MT. VERNON AE M. Frequently Asked Questions ISSUES SOLUTIONS Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by 1 Metallic noise. a furnace or heating duct. This noise does not affect the operation or longevity of your insert.
  • Page 18: Wall Control Operating Instructions

    AUTO: (x) or MAN: (x) - (x) = heat output level Indicates both the operating cycle (automatic or Welcome to the Quadra-Fire family. This manual will help manual) and the current heat output level. The you understand and operate the wall control attached to heat output level will be “H”...
  • Page 19: General Information About Using The Wall Control

    MT. VERNON AE E. The Main Menu 4. Notification Icons The system notification area uses icons to indicate if an The menu is the heart of customizing the operation of the action needs to be taken. In battery mode it indicates the pellet appliance system to your personal liking.
  • Page 20 MT. VERNON AE To temporarily override the programming, use the UP and DOWN buttons only and do not press the HOLD AUTO/MANUAL SETTINGS TEMP button. The display will show how long the new Automatic temperature will hold before it returns to the next scheduled Manual Manual programming (Figure 19.3).
  • Page 21 MT. VERNON AE 4. Program (7 Day Programming) The wall control is already programmed at 68oF for all time When you are finished making changes, or if you just settings. It will remain there until it is re-programmed. entered the programming screen to view the set program, press “Done”...
  • Page 22 MT. VERNON AE b. Set Date b. Flame Height Adjust When the SET DATE screen is entered the month FLAME HEIGHT ADJUST is used to adjust flame name is highlighted. Use the UP/DOWN buttons to height (fuel feed rate) for specific installation and fuel select the proper month then press the button under type.
  • Page 23: Service Information

    MT. VERNON AE Elevation F. Service Information ELEVATION allows you to adjust the appliance to your The SERVICE INFORMATION screen displays contact specific elevation. Press the UP/DOWN buttons to information for Hearth & Home Technologies Customer select your elevation. The message in the center will Service Line.
  • Page 24: Battery Back-Up System (Optional)

    MT. VERNON AE H. Battery Back-up System (Optional) Operating on Battery Back-Up • A battery icon appears on your wall control to let you CAUTION know you are now operating on battery power (Figure 24.1). • Hook up to battery terminals BEFORE you plug •...
  • Page 25: Maintenance And Service

    MT. VERNON AE Maintenance and Service When properly maintained, your fireplace will give you CAUTION many years of trouble-free service. Contact your dealer to answer questions regarding proper operations, Shock and Smoke Hazard troubleshooting and service for your appliance. Visit •...
  • Page 26: Proper Shutdown Procedure

    MT. VERNON AE B. Proper Shutdown Procedure 1. Set wall control to OFF on AUTOMATIC / MANUAL SETTING screen (Figure 26.1). 2. Wall control screen will scroll through the following messages after setting to OFF. Shutdown Auto-Clean Figure 26.2 3. Smoke spillage into the room can occur if the appliance is not cool before unplugging.
  • Page 27 MT. VERNON AE 4. Disposal of Ashes • Frequency: As needed • By: Homeowner Ashes should be placed in a steel container with a tight-fitting lid. The container of ashes should be moved outdoors immediately and placed on a non-combustible floor or on the ground, well away from combustible materials, pending final disposal.
  • Page 28 MT. VERNON AE a. It is necessary to remove the baffle to gain access NOTE: It is normal to see a certain amount of wear of to the heat exchanger. Follow instructions for the heat exchanger fins. You may notice some BAFFLE REMOVAL on page 31.
  • Page 29 MT. VERNON AE 7. Cleaning the Hopper 9. Door Latch Inspection • Frequency: Monthly or after burning 1 ton of fuel, (aprx • Frequency: Prior to heating season 50 bags) or when changing fuel types • By: Homeowner • By: Homeowner The door latch is non-adjustable but the gasket between a.
  • Page 30: Soot Or Creosote Fire

    MT. VERNON AE D. Soot or Creosote Fire 13. Soot and Fly Ash: Formation & Need for Removal in Exhaust Venting System. Establish a routine for the fuel, wood burner and firing • Frequency: Prior to each burn season and after technique.
  • Page 31: Troubleshooting Guide

    MT. VERNON AE Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken.
  • Page 32: Service Parts Replacement

    MT. VERNON AE Service Parts Replacement A. Glass Replacement - Door Assembly B. Baffle Removal (Replace with 5mm ceramic glass only) 1. The appliance must be in complete shutdown, 1. Swing open the face and remove the door from the completely cool and the exhaust blower off.
  • Page 33: Convection Blower Replacement

    MT. VERNON AE C. Convection Blower Replacement Remove 1. Follow the PROPER SHUT DOWN PROCEDURES as Right Side outlined on page 25, Section 4.B. Panel 2. Remove the left and right side panels by removing the 4 screws using a Phillips head screw driver (Figure Depress Tab and 33.1).
  • Page 34: Reference Materials

    MT. VERNON AE Reference Materials A. Component Functions When describing the location of a component, it is always AS YOU FACE THE FRONT OF 1. Auto-Clean Motor The auto-clean motor is located under and behind THE APPLIANCE. the fire pot on the left side, inside the convection air chamber.
  • Page 35: Wiring Schematic For Power Supply

    MT. VERNON AE 18. Overheat Sensor (Snap Disc) 21. Vacuum Switch The overheat sensor is mounted on the back of the The vacuum switch is located on the right side of the drop tube in the center of the appliance and has a appliance under the feed motor behind right side panel reset button.
  • Page 36: Wiring Schematic

    MT. VERNON AE D. Wiring Schematic Figure 36.1 7034-276M August 13, 2018...
  • Page 37: Component Locations

    MT. VERNON AE E. Component Locations Heat Exchanger, Low Fuel LEFT SIDE Drob Tube Front & Back Indicator Power Supply Baffle Convection Blower Ash Pan Thermocouple and Control Board Firepot Thermocouple Cover Figure 37.1 Figure 37.2 RIGHT SIDE Feed Motor Vacuum Switch Overheat...
  • Page 38: Service And Maintenance Log

    MT. VERNON AE F. Service and Maintenance Log Date of Service Performed By Description of Service 7034-276M August 13, 2018...
  • Page 39 MT. VERNON AE Date of Service Performed By Description of Service August 13, 2018 7034-276M...
  • Page 40: Exploded Drawings

    G. Exploded Drawings MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Pellet Stove Ending Manufacturing Date: Active MTVERNON-AE-CSB, MTVERNON-AE-MBK, MTVERNON-AE-PMH, MTVERNON-AE-PBK, MTVERNON-PFT, MTVERNON-PDB MTVERNON-AE-CWL (Sept 2006 thru June 2011) Part number list on following page. 08/18 7034-276M August 13, 2018...
  • Page 41: Service Parts List

    MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active H. Service Parts List IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 42 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 43 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 44 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 45 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active 35.1 #35 Firepot Riser Assembly 35.2 35.3 35.4 35.5 35.11 35.10 35.6 35.9 35.8 35.7 IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 46 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 47 MT. VERNON AE MT VERNON-AE Service Parts Beginning Manufacturing Date: Sept. 2006 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Stocked Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 48 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL...

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