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CNET cn5614xr User Manual

Premier modem series 56k external modem box
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Premier Modem Series
56K External Modem Box
User Manual
P/N:P403-01

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  • Page 1 Premier Modem Series 56K External Modem Box User Manual P/N:P403-01...
  • Page 2 Copyright Copyright  2001 by this company. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.

  • Page 3: Regulatory Statements

    Regulatory Statements FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 4: Fcc Requirement

    FCC Requirement This equipment complies with Part 68 of the FCC rules. On the base unit of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to telephone company.
  • Page 5 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

  • Page 6: About This Manual

    About this Manual Purpose This user guide gives you all the information you need to install and operate the modem properly. Manual Structure This user guide consists of five chapters and one appendix: Chapter 1 Getting Started This chapter tells you what items are contained in the package and things that you need to check before you proceed with the installation of the modem.
  • Page 7 Appendix A Troubleshooting This appendix gives tips on how to resolve the common problems that you might encounter when using the modem. Conventions The following conventions are used in this manual: Text entered by user Represents text input by the user. Represent the actual keys that you have , etc.

  • Page 8: Table Of Contents

    Table of Contents Chapter 1 Getting Started Package Contents ............1-1 System Requirements ..........1-2 Chapter 2 Modem Overview 2.1 Specifications..............2-1 2.2 Front Panel ..............2-3 Chapter 3 Installing the Modem ESD Precautions ............3-1 Setting up the Modem ..........3-1 Setting up your Modem for Windows 95……..………..3-3 Setting up your Modem for Windows 98………..…..…3-5 Setting up your Modem for Windows ME...……….……3-7...
  • Page 9 Dialing (D) ..............5-2 Tone or Pulse Dialing (T or P) ........5-3 Pause (,) ..............5-3 Wait for Second Dial Tone (W)........5-4 Call Transfer or Other On Hook Feature (!)....5-4 Wait for Silence (@)........... 5-4 Storing Telephone Numbers (&Zn=t)......5-5 5.10 Dialing Stored Numbers (S=n) ........
  • Page 10 List of Figures Connecting Peripherals ..........3-3 List of Tables LEDs................2-3 Basic AT Commands..........5-9 AT & Commands ............. 5-12 AT % Commands ............. 5-14 AT \ Commands ............5-14 AT + Commands ............5-15 AT Commands Results Codes ......... 5-19 Fax Commands ............

  • Page 11: Chapter 1 Getting Started

    C h a p t e r Getting Started Congratulations on your purchase of this Data/Fax/Voice modem . This modem features the latest innovation in high-speed modem design, making electronic communication faster and easier. It incorporates the full-duplex speakerphone technology that allows true simultaneous two-way conversation;...

  • Page 12: System Requirements

    System Requirements Before you proceed, make sure that your system meets the following requirements: • Penitum Based (above) IBM-compatible PC system with an empty PCI slot • At least 16 MB memory • Windows 9X/Windows ME/Windows NT 4.0/ Windows 2000 operation system User Manual...

  • Page 13: Chapter 2 Modem Overview

    C h a p t e r Modem Overview Before you proceed with the installation, it is necessary that you have enough information about the modem. This chapter tells you all you need to know about the modem. Specifications Data Modem Operation •...

  • Page 14: 2.2 Front Panel

    • Voice Sampling Rate: 8-bit monophonic audio data encoding at 11.025KHz or 7200Hz • FDSP: Full-duplex speakerphone with acoustic and line echo cancellation General Features • Line Interface: 2xRJ-11 jacks for line and telephone • DTE Interface: RS232C serial interface •...
  • Page 15 Table 2-1 LEDs Label Name Description Off Hook Lights when modem is off hook Clear to Send Lights when CTS signal is active Ready to Send Lights when RTS signal is active Receive Data Flashes when modem is receiving data from a remote modem Send Data Flashes when modem is transmitting...

  • Page 16: Chapter 3 Installing The Modem

    C h a p t e r Installing the Modem This chapter contains detailed instructions on how to install and configure the modem, as well as how to verify if your installation is correct. We recommend that you follow the steps accordingly to avoid future problems.
  • Page 17 2. Plug the male (9-pin) serial cable into the RS-232C connector at the back of the modem. See chapter 2 for the location of the connectors. 3. Plug the other end of the serial cable into your system’s serial port (COM1 or COM2 on your system).

  • Page 18: Setting Up Your Modem For Windows 95

    Fig 3-1 Connecting Peripherals Setting Up your Modem for Windows 95 3.3.1 Installing Modem Drivers with Windows 95 Version 950 and 950a Windows 95 will automatically detect your new hardware when you first install it. To install the driver for your modem, follow the procedures as below: 1.
  • Page 19 2. In the New Hardware Found dialog box, you have three choices to install a driver. The default choice is for the driver to be installed from a disk provided by the hardware manufacturer. Highlight this selection if it is not already highlighted and click OK. 3.

  • Page 20: Setting Up Your Modem For Windows 98

    4. Windows 95 will copy the files onto your hard disk. 5. After Windows 95 finishes copying files, it will detect another device call Voice Modem Serial Wave Device. Simply follow the same instructions as above for the Wave Device installation. Setting Up Your Modem for Windows 1.
  • Page 21 2. Click NEXT, then a new dialog box will show on the screen. 3. In the new dialog box, you have two choices to install a driver. The default choice is search for the best driver for your device. Highlight this selection if it is not already highlighted and click NEXT.

  • Page 22: Setting Up Your Modem For Windows Me

    5. Insert the driver CD into the CD-ROM drive and highlight the Specify a location selection and click browse button to find out the “D:\driver\Win9x “ .Then click NEXT. 6. Windows 98 will copy the files onto your hard disk. 7.
  • Page 23 Turn on your computer. As the Windows ME operating system boots up, it displays a Add New Hardware Wizard dialog box shown on your screen for a few seconds with the identifier name (Conexant SmartSCM External PnP Modem) of your modem. 1.
  • Page 24 2. Insert the driver CD into the CD-ROM drive and click browse button to find out the “D:\driver\WinME “ .Then click NEXT. 3. Windows ME will copy the files onto your hard disk. 4. After Windows ME finishes copying files, it will detect another device call Wave Device for Voice Modem.

  • Page 25: Setting Up Your Modem For Windows 2000

    Setting Up Your Modem for Windows 2000 1. Turn on your computer. As the Windows 2000 operating system boots up, it displays a Found New Hardware Wizard dialog box shown on your screen. 2. Click NEXT, then a new dialog box will show on the screen. 3-10 User Manual...
  • Page 26 3. In the new dialog box, you have two choices to install a driver. The default choice is search for the best driver for your device. Highlight this selection if it is not already highlighted and click NEXT. Installing the Modem 3-11...
  • Page 27 4. A new Found New Hardware Wizard dialog box will display on the screen. 5. Insert the driver CD into the CD-ROM drives and highlight the “specify a location” and click NEXT . 6. Windows 2000 will copy the files onto your hard disk. 5.

  • Page 28: Setting Up Your Modem For Windows Nt4.0

    Setting Up Your Modem for Windows NT4.0 After Windows NT boot, double click on the Modems icon. At the Install New Modem screen, check the box in front of “Don’t Detect my Modem, I will select it from a List”. Select Next, then Have Disk.
  • Page 29 The modem should respond OK, if any of the following screen problems occur, refer to Appendix A for troubleshooting tips. • The characters you type do not appear • No OK message appear • Double characters appear After you have successfully installed the modem, your next step is to configure the Communication software.

  • Page 30: Chapter 4 Communication Software

    C h a p t e r Communication Software This chapter gives you tips on how to configure your communication software. Installing the Communication Software The Modem package comes with a Communication software disk and manual. To install the Communication software,simply insert the communications software into...
  • Page 31 For the Baud rate, choose any speed between 38,400 to 115,200. Your fax/modem will automatically adjust to the optimum transmission speed after successfully connecting with a remote fax/modem. Many communication software use the modem response to control program flow. Make sure that the software is set to recognize a CONNECT 28800 response.

  • Page 32: Chapter 5 At Commands

    C h a p t e r AT Commands The AT commands are used to directly handle fax/modem data activities, such as dialing or answering a data call or sending a fax. To send commands to your modem, you must access the modem in a terminal mode which is provided by most communication software.

  • Page 33: Repeating A Command (A/)

    For example: ATccpp where: : Attention Code : any command : any parameter that is required by the command The following sections tell how to enter basic commands. The other commands are described in the AT_CMD.TXT file contained in the fax/modem driver diskette.

  • Page 34: Tone Or Pulse Dialing (T Or P)

    You may use numbers 0~9 in all dial strings. You may also use spaces, hyphens, parentheses, or any other punctuation except the dial modifiers to make the command line easier to read. Tone or Pulse Dialing (T or P) To tone or pulse dial a number sequence, insert a between the dial command (D) and the phone number.

  • Page 35: Wait For Second Dial Tone (W)

    Wait for Second Dial Tone (W) The W command makes the modem pause and listen for a second dial tone before continuing the dial command. For example: ATDW0212345678 You can use the pause and wait for second dial tone commands when using long distance services.

  • Page 36: Storing Telephone Numbers (&Zn=T)

    Storing Telephone Numbers (&Zn=t) The modem can store up to four sets of telephone numbers; each set dial string can contain up to 34 digits. To store telephone numbers including all the dial modifiers that you may need, enter: AT&Zn=t where: = locations 0~3 = 0~9, *, # and any of the dial modifiers T, P, W, @, ;, !.

  • Page 37: Auto-Answering (S0=N)

    5.11.2 Auto-answering (S0=n) The modem default setting is not to answer a call unless you manually enter the ATA command. However, if you have a separate telephone line for the modem and your telephone, you can set the modem to automatically enter incoming calls.

  • Page 38: Selecting Response Message (Vn)

    5.13 Selecting Response Message (Vn) The V commands tell the modem to show response messages as words or numbers. See Table 5-7 for the list of response messages in both numbers and words. Enter: Enables number response message. Enables word response message. 5.14 Enabling/Disabling the Speaker (Mn) This command lets you enable or disable the speaker.

  • Page 39: Reading An S-Register Value(Sn)

    Low speaker volume Low speaker volume ( default ) Media speaker volume High speaker volume 5.16 Reading an S-Register Value(Sn) To read the current value of an S-Register, type: ATSn? where is an S-Register number. The modem responds with decimal value of the S-Register, in three-digit format followed by OK.

  • Page 40: Sending Faxes

    5.18 Sending Faxes You can send a fax using the fax software. The commands are automatically issued by the fax software. In case you encounter some problems while sending or receiving a fax, refer to your fax software manual. Some fax packages require software flow control. The modem uses the hardware flow control as the factory default.
  • Page 41 Command Description Function The originating modem , transmits at 75 bps ; the answering mode, transmits at 1200 bps. 3 = Selects ITU-T V.23 only. The originating modem, transmits at 1200 bps ; the answering modem transmits at 75 bps. Carrier Control 0 = Transmit carrier always off ( default )
  • Page 42 Command Description Function -() (Ignored by modem) Command echo 0 = Disable echo 1 = Enable echo ( default ) Online echo 0 = Enable online echo 1 = Disable online echo ( default ) Switch hook control 0 = Hangs up the telephone line ( default ) 1 = Picks up the telephone line Identification...
  • Page 43 Command Description Function Select data rate 0 = Handshake only at handshake DTE-to-modem data rate 1 = Begins handshake at DTE-to-modem data rate and falls to highest compatible rate (default) Return to online Data 0 = Returns to online without Mode retrain ( default ) 1 = Returns to online with...

  • Page 44: At & Commands

    Command Description Function Result Codes type = Blind dial, no busy detect, CONNECT = Blind dial, no busy detect, CONNECT XXXX = Dial tone detect, no busy detect, CONNECT XXXX = Blind dial, busy detect, CONNECT XXXX = Full monitor, all messages, CONNECT XXXX(default) Soft Reset and Restore...
  • Page 45 Command Description Function &Fn Restore Factory None Configuration &Gn Select Guard 0 = Disable ( default ) Tone 1 = 550 Hz 2 = 1800 Hz &Kn Flow Control 0 = Disable 3 = Enable RTS/CTS flow control ( default ) 4 = Enable XON/XOFF flow control &Pn Dial pulse ratio...

  • Page 46: At % Commands

    Command Description Function number to be saved Table 5-3. AT % Commands Command Description Function MNP 5 data 0 = No compression compression control 1 = Enables MNP5 data compression ( default ) Auto-retrain control 2 = Disables auto-retrain 3 = Enables auto-retrain ( default ) Table 5-4.

  • Page 47: At + Commands

    Table 5-5. AT + Commands Command Description Function Select Modulation <carrier> Description <carrier>, V.21 300 bps <automode>, V.22 1200 bps <min_rate>, V22B V.22 bis 1200 and <max_rate> 2400 bps V23C V.23, with constant carrier; 1200bps forward and 75bps reverse V.32 4800 and 9600 V32B V.32 bis 7200, 9600, 12,000, and...
  • Page 48 Command Description Function 26,400, 28,800, 31,200, 33,600bps (receive): 28,000, 29,333, 30,667, 32,000, 33,333, 34,667, 36,000, 37,333, 38,667, 40,000, 41,333, 42,667, 44,000, 45,333, 46,667, 48,000, 49,333, 50,667, 52,000, 53,333, 54,667, and 56,000bps <automode> 0 = disabled 1 = enabled ( default ) Select Modulation <min_rate>...
  • Page 49 Command Description Function 28000 28000 bps 28800 28800 bps 31200 31200 bps 33600 33600 bps Select Modulation <max_rate> <carrier>, 300 300 bps ( default ) <automode>, 1200 1200 bps <min_rate>, 2400 2400 bps <max_rate> 4800 4800 bps 7200 7200 bps 9600 9600 bps 12000 12000 bps 14400 14400 bps...
  • Page 50 Command Description Function 40000 40000 bps 41333 41333 bps 42000 42000 bps 42666 42666 bps 44000 44000 bps 45333 45333 bps 46000 46000 bps 48000 48000 bps 49333 49333 bps 50000 50000 bps 50666 50666 bps 52000 52000 bps 53333 53333 bps 54000 54000 bps 54666 54666 bps 56000 56000 bps (default)
  • Page 51 Table 5-6. AT Command Result Codes Text Numeric Text Message Numeric Message Value Value CONNECT 37333 CONNECT CONNECT 41333 RING CONNECT 42667 CONNECT 44000 CARRIER ERROR CONNECT 45333 CONNECT CONNECT 46667 1200 CONNECT 48000 DIALTONE BUSY CONNECT 49333 CONNECT 49333 ANSWER CONNECT CONNECT 50667...

  • Page 52: Fax Modem Commands

    Text Numeric Text Message Numeric Message Value Value CONNECT CONNECT 28800 38400 CONNECT1 CONNECT 31200 15200 CONNECT CONNECT 33600 33333 5.20.2 Fax Modem Commands Table 5-7. Fax Commands Command Description Function +FCLASS=n Mode selection 0 = Data mode (default) 1 = Class 1 fax mode 8 = Voice mode enabled +FRH=n Receive HDLC...

  • Page 53: 5.20.3 Voice Modem Commands

    Command Description Function 145 =V.17 14400 bps long 146 =V.17 14400 bps short +FRM=n Receive Data 24 =V.27ter 2400 bps 48 =V.27ter 4800 bps 72 =V.29 7200 bps 73 =V.17 7200 bps long 74 =V.17 7200 bps short 96 =V.29 9600 bps 97 =V.17 9600 bps long 98 =V.17 9600 bps short 121 =V.17 12000 bps long...
  • Page 54 Command Description Function Select CTS/RTS flow control 1 = Enable XON/XOFF flow control in either direction ( default ) 2 = The DTE uses ITU-T's RTS to control flow to the modem ; the modem uses ITU-T CTS to control flow to the DTE +VCID=n Caller ID 0 = Disables Caller ID ( default )
  • Page 55 Command Description Function +VGT=n Volume n=121-131 Selection n=128 ( default ) +VIT=n DTE/DCE n=0-255 ( units of 1.0 second ) Inactivity Timer n=0 Disables inactivity timer ( default ) n≠0 Inactivity timer active +VNH=n Automatic 0 = The modem retains automatic Hang-UP hang-up as normal in data and Control...

  • Page 56: S-Registers

    Command Description Function #VSPS=n Speakerphone 0 = Telephone Emulation Mode Type Selection speakerphone 1 = Digital Speakerphone +VTD=n Beep Tone n=5-255 ( units of 10ms ) Duration Timer n=100 ( default ) +VSD= Silence <silence sensitivity> Detection <silence range=121-131 ( Quiet and sensitivity default=128 Silence )
  • Page 57 Carrier Loss Disconnect 1-255 (default = 14 ) Units: 0.1second Time DTMF Tone Duration 50-255 ( default = 70 ) Units: 1ms Guard Time 0-255 ( default = 50 ) Units: 20ms Bit-mapped Options Default = 138 Modem Test Options Default = 0 Modem Test Timer 0-255 ( default = 0 ) Units: 1second...

  • Page 58: Appendix A Troubleshooting

    A p p e n d i x Troubleshooting This appendix contains information that will help you solve some of the common problems you might encounter while using the modem card. For further assistance, contact your dealer. Modem does not respond to AT commands •...
  • Page 59 Both modems exchange carrier signals but fail to establish a connection • Place the call again. The telephone company routes every call differently each time you call. • Try calling a different modem to check if your modem is working. The modem does not answer an incoming call •...
  • Page 60 Your communication software is reporting many cyclic redundancy check (CRC) errors and low characters per second (CPS) • You might have experienced noise on the phone line. Place the call again. The phone company routes call differently each time you call. •...

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