Pull Promise - Troy-Bilt A00 Series Operator's Manual

The 2 Pull Promise™
Provisions of Your Limited Warranty
In addition to the other terms and conditions of the Limited
Warranty applicable to your new mower, MTD LLC ("MTD")
hereby warrants that your mower's engine will start on the
first or second attempt by an able-bodied adult (subject
to the limitations described below) for the duration of the
manufacturer's limited warranty applicable to your product.
If the engine on your mower fails to conform to this limited
warranty, MTD will cover the cost of parts and labor associated
with any adjustments and/or repairs necessary to return your
engine to its warranted condition. In order to make a claim
under these provisions of your warranty, you must bring the
product and proof of purchase to an authorized MTD service
provider. In many cases, the retailer who sold you your mower is
not equipped to provide warranty service, so please locate the
authorized service dealer nearest you by either calling the phone
number provided in your Operators Manual or looking up an
authorized service dealer on-line at www.mtdcanada.ca.
Items and Conditions Not Covered
The 2 Pull Promise does not cover and/or apply to the following:
• Cost of regular maintenance service or parts, such as filters,
fuel, lubricants, oil changes, spark plugs, air filter, blade
sharpening, worn blades, cable/linkage adjustments, or
brake and clutch adjustments
• Transportation costs to and from an authorized MTD
service provider
• Any engine used for commercial, rental, institutional,
governmental, or non-residential applications
• Any product or part that has been altered or misused or
required replacement or repair due to misuse, accidents, or
lack of proper maintenance
• Repairs necessary due to improper battery care, electrical
supply irregularities, or failure to properly prepare the
mower prior to any period of non-use over three months
• Pickup and/or delivery charges
• Operational misuse, neglect, accidents, unauthorized
repairs or attempted repairs of the engine or its
components by anyone other than an authorized MTD
service provider.
• Repairs or adjustments to correct starting difficulties
due to any of the following: failure to follow proper
maintenance procedures — rotary mower blade striking
an object — contaminants in the fuel system — improper
fuel or fuel/oil mixture (consult your Operator's Manual if
in doubt) — failure to drain the fuel system prior to any
period of non-use over three months
• Any starting problem which results from the use of
inappropriate fuels, lubricants, or additives
• Special conditions or circumstances that normally require
more than two pulls to start, specifically: 1) First start-up
following your initial purchase, 2) first time starts after
extended period(s) of non-use over one month or seasonal
storage, 3) cool temperature starts such as those found in
early spring and late autumn, and 4) difficult starting that
results from the operator's failure to follow the proper
starting procedures identified in the Operator's Manual. If
you are having difficulty starting your unit, please check
the Operator's Manual to ensure that you are using the
correct starting procedures. This can save an unnecessary
visit to a Service Dealer.
Owner Responsibilities
You must maintain your mower (including its engine) by
following the maintenance procedures and starting instructions
described in the Operator's Manual. Such routine maintenance,
whether performed by a dealer or by you, is at your expense.
In addition, please retain your proof of purchase and service
receipts as these may be required to validate a claim.
General Conditions
An authorized MTD service provider using approved
replacement parts must perform all repairs covered by the 2
Pull Promise. Repair by an MTD authorized service dealer is your
sole remedy under this warranty. MTD is not liable for indirect,
incidental, or consequential damages in connection with the
use of the products covered by these warranties, including any
cost or expense of providing substitute equipment or service
during reasonable periods of malfunction or non-use pending
completion of repairs under this warranty.
Some jurisdictions do not allow exclusions of incidental or
consequential damages, or limitations on how long an implied
warranty lasts, so certain exclusions and limitations may not
apply to you.
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