Hold And Resume; Put Call On Hold - Cisco 7975G Software Manual

Calling Features

Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon
information area and the corresponding line button flashes green
green when you place a call on hold, and the phone displays the hold icon. When another phone places a call
on hold, the line button flashes red, and the phone displays the remote hold icon.
If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts to ringing after a
certain time. The "reverting" call remains on hold until you resume it or until Hold Reversion times out. Your
phone indicates the presence of a reverting call by the following actions:
• Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).
• Briefly displaying a Hold Reversion message in the status bar at the bottom of the phone screen.
• Displaying the animated Hold Reversion icon
• Displaying a flashing amber line button
Tips
• Engaging the Hold feature typically generates music (if Music on Hold is configured) or a beeping tone.
• If you receive an alert for an incoming call and a reverting call at the same time, by default your phone
• If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the
• Your system administrator determines the duration between Hold Reversion alerts.
• When a call is chaperoned, the call chaperone cannot use Hold.

Put Call on Hold

Procedure
Step 1 Make sure that the call you want to put on hold is highlighted.
Step 2
Press Hold.
shifts the focus of the phone screen to display the incoming call. Your system administrator can change
this focus priority setting.
other phones that share the line.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
. With a shared line, the line button flashes
next to the caller ID for the held call.
(depending on the line state).
Manager 9.0 (SCCP and SIP)

Hold and Resume

appears on the right in the call
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