Table of Contents
Advertisement
6 TROUBLESHOOTING GUIDE
6.1.
USER RECOVERABLE ERRORS
If the unit detects a problem, one or more of the following messages will appear on the display.
The explanations given in the [ ] are for servicemen only.
DISPLAY MESSAGE
• • • • Polygon motor error.
Refer to CALL SERVICE 1 (P.84).
• • • • Laser beam error. Replace LSU unit.
Refer to CALL SERVICE 2 (P.85).
• • • • Fuser unit cannot heat up. Replace fuser unit.
Refer to CALL SERVICE 3 (P.86).
• • • • Fan motor error. Replace fan motor.
Refer to CALL SERVICE 4 (P.87).
• • • • There is something wrong with the drum unit. Replace the drum unit and the toner cartridge.
• • • • The document is not fed into the unit properly. Reinsert the document. If misfeeding occurs frequently,
clean the document feeder rollers and try again.
• • • • The drum unit is not inserted properly. Reinsert it correctly.
• • • • The installed drum is worn out. Replace the drum unit with a new one.
• • • • The memory (telephone numbers, parameters, etc.) has been erased. Re-program.
• • • • The front cover is open. Close it.
• • • • There is no space to store new entries in navigator directory. Erase unnecessary entries.
• • • • The drum life is complete. Replace the drum unit immediately.
• • • • Recording paper was not fed into the unit properly. Reinsert the recording paper.
• • • • The unit has a document in memory. See the other displayed message instructions to print out the
document.
• • • • The memory is full of received documents due to lack of recording paper or a recording paper jam, etc.
Install paper or clear the jammed paper.
• • • • When performing memory transmission, the document being stored exceeds the memory capacity of the
unit. Transmit the entire document manually.
• • • • The inside of the unit is extremely cold and cannot be operated. Use the unit in a warmer area. While the
unit cannot be operated, the received documents are temporarily stored into the memory, and will be
printed out automatically when the unit warms up.
• • • • When making a copy, the document being stored exceeds the memory capacity of the unit. Press STOP
to clear the message. Divide the document into sections.
• • • • There is something wrong with the modem circuit.
• • • • The other party´s fax machine is busy or has run out of recording paper. Try again.
• • • • Recording paper is not installed or the unit has run out of paper. Install paper.
• • • • Recording paper is not fed into the unit properly. Reinstall paper.
• • • • A recording paper jam occurred. Clear the jammed paper.
[If the printout jams, please refer to RECORDING PAPER JAMS (P.36).]
• • • • The unit is warming up. Wait for a while.
• • • • The other party's fax machine does not offer the polling function. Check with the other party.
• • • • The other party´s fax machine is busy or has run out of recording paper. Try again.
CAUSE AND REMEDY
59
KX-FL612CX / KX-FL612CX-S
Hide quick links:
Advertisement
Table of Contents
Troubleshooting
