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Axis Camera Station User Manual

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USER'S MANUAL
AXIS Camera Station

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Summary of Contents for Axis Camera Station

  • Page 1 USER’S MANUAL AXIS Camera Station...
  • Page 2 • find answers to resolved problems in the FAQ database. Search by product, category, or phrases • report problems to Axis support staff by logging in to your private support area visit the Axis Support Web at www.axis.com/techsup/ AXIS Camera Station User’s Manual Rev.

  • Page 3: Table Of Contents

    Add actions Setting a schedule Rule details Network and Security Configuration 46 Server port configuration Cameras outside of the local network AXIS Camera Station Client behind a firewall User permissions Camera Management 51 Camera Tags Manage IP settings Import/Export Firmware...
  • Page 4 AXIS Camera Station - Contents Set Date and Time AXIS Camera Station Service Control 55 Modify server settings AXIS Camera Station Service Administration 58 Supported operations Troubleshooting 60 Symptoms, possible causes and remedial actions...

  • Page 5: Minimum Recommended Requirements

    AXIS Camera Station - Minimum Recommended Requirements Minimum Recommended Requirements For best performance and stability these minimum requirements must be met. Hardware Client PC: • Windows Vista Business, XP Professional • CPU: Intel Pentium 4 or higher, 2 GHz (Intel Core 2 Quad recommended for larger systems) •...

  • Page 6: Introduction

    Service Control allows you to start and stop the server as well as modify server settings if needed. If AXIS Camera Station Server and any cameras in the system are separated by a proxy server, you may need to open the Service Control to manually enter the appropriate proxy settings.

  • Page 7: Axis Camera Station Client

    The user interface is developed with a focus on ease-of-use and intuitive handling with navigation tools providing quick access to cameras and recording in the system. AXIS Camera Station is divided into six areas called workspaces: Start page, Live View, Recordings, Camera Management, Logs and Configuration.
  • Page 8 Record Manually... - Opens a dialog to start and stop manual recordings. I/O Monitoring... - Opens a list of Input/Output ports available to the user in the cameras added to AXIS Camera Station with their current status. See Add Inputs and Outputs, on page 39.
  • Page 9 Log Settings - Specify number of days to save logs. SMTP Servers - Set up one or more SMTP servers to enable AXIS Camera Station to send e-mail messages. Install Decoders - If you are running AXIS Camera Station in Licensed version, installation of missing decoders can be done easily through this menu item.
  • Page 10 Go to Recordings - Start a playback of the event that triggered the alarm. Show Alarm Procedure - Display instructions for the AXIS Camera Station user. Acknowledge Alarm - Recognize the alarm. Remove Alarm Entry - (Live logs only.) Delete the alarm entry from the list.
  • Page 11 AXIS Camera Station - Introduction The toolbar to the right of the Tasks tab has the following buttons. Cancel - Cancel the current task. Remove selected task entries- Remove one or more tasks from the task list. Auto remove successful- Automatically remove the task from the list when it is successfully completed.

  • Page 12: Workspaces

    AXIS Camera Station - Workspaces Workspaces AXIS Camera Station is divided into workspaces that can easily be accessed by clicking on the navigation button in the toolbar or by selecting a workspace under View in the menu. Start page The Start page gives you a quick overview and what’s new in AXIS Camera Station.
  • Page 13 Shared Views - Views created by an administrator or operator that are accessible by all users. Camera Views - Includes a list of all the cameras and video encoders added to AXIS Camera Station. Click a specific camera to open its Live View. For information on how to add cameras to the system, see page 30.
  • Page 14 It is also possible to a zoom in the image using the mouse wheel. Presets - Preset positions that were set up in the camera and/or in AXIS Camera Station are included in the drop-down list.
  • Page 15 AXIS Camera Station - Workspaces Digital - If the selected camera does not have mechanical PTZ support, use the digital PTZ tool to pan, tilt and zoom in the live view image. Click in the camera's live view and then either the zoom in or out buttons represented by magnifying glasses.

  • Page 16: Recording And Playback

    Search for continuous, manual, motion detection or event recordings from one or many different cameras in a desired time interval. AXIS Camera Station also features 4-camera playback, which allows you to view simultaneous recordings from up to four different cameras to get a comprehensive picture of an event...
  • Page 17 Interval enter the desired start and end time of the recording and click the search button again and then click Export. AXIS File Signature Tool is used to verify that recording files have not been tampered with. Open the tool from Start > All Programs >...
  • Page 18 AXIS Camera Station - Workspaces Play - Play selected recording. Export - Export to an .asf file. See Export selected recordings, on page 16. Zoom in - Zoom in on an area in the timeline. Zoom out - Zoom out of an area in the timeline.
  • Page 19 AXIS Camera Station - Workspaces In Playback mode you can use digital zoom by clicking in the image and scrolling in and out by scrolling with your mouse wheel. You can also click and draw a rectangle to magnify a selected part of the image, see Area zoom, on page 15. A navigation box appears in the lower right-hand corner to use to navigate around the image.
  • Page 20 AXIS Camera Station - Workspaces Add bookmark to selected recording - Create a new bookmark. Bookmarks can be placed anywhere in a recording; playback will start from the bookmarked time. Show bookmarks - Open the bookmarks list. Click on a bookmark to start playback. Right-click to edit or remove a bookmark.

  • Page 21: Camera Management

    Delete tag - Remove a tag when it no longer is needed Under Camera Tags, all cameras connected to Axis Camera Station are listed in All cameras. If there is a warning or error associated with a particular camera it is also listed in Warnings/Errors.
  • Page 22 AXIS Camera Station - Workspaces To view a particular camera or group of cameras organized by a tag, select a tag from Tags and the cameras with that tag will be listed in the main window along with their name, connection status, IP address, serial number, model, firmware version being used, and if the camera was configured using DHCP.

  • Page 23: Logs

    • Events - All camera and server events such as recordings and triggers. If errors occurred, error events are also listed here. • Audit - Shows all user actions in AXIS Camera Station, such as manual recordings or additions to Event Configuration Rules.
  • Page 24 The Events tab shows all camera and server events such as recording, triggers, alarms and system messages. Listed is the date and time the event took place, plus a short description of the event. Audit The Audit tab shows all user actions in AXIS Camera Station, such as manual recordings, video streaming started or stopped, and event configuration.

  • Page 25: Configuration

    • Licenses - Add more licenses to AXIS Camera Station Server for more cameras or extended support date. • Customize - Customize the look of AXIS Camera Station at startup, the sound played when an alarm or event occurs, where to store snapshots and Playback behavior.

  • Page 26: Licenses

    Registering licenses Multiple licenses can be added to AXIS Camera Station to install up to 50 camera channels. Contact your local Axis resellers to purchase more licenses. AXIS Camera Station offers two ways to add and register a license: an automatic process within the application or a form on AXIS web site.

  • Page 27: License Type

    AXIS Camera Station - Licenses If AXIS Camera Station Server has no connection to the Internet, you can still add the license to AXIS Camera Station. License will start in Grace mode, which means that you have 5 days to activate it on Axis web site: http://www.axis.com/techsup/acs Note carefully the server ID given in the License Registration dialog as you will need it to register your license on the web form.

  • Page 28: Decoders

    AXIS Camera Station - Licenses Decoders If you are running AXIS Camera Station in Licensed version, installation of missing decoders can be done easily through the menu Options > Install Decoders or in the Live View workspace from the view itself.

  • Page 29: Axis 295 Video Surveillance Joystick

    AXIS 295 Video Surveillance Joystick The AXIS 295 is a USB device that gives responsive and accurate control of the pan, tilt, zoom functionality in PTZ and dome cameras. A newly installed joystick is detected on startup or when the refresh button is clicked in Live View.

  • Page 30: How To

    The first time AXIS Camera Station is started, a search function automatically finds and adds cameras/video encoders that are on your network to AXIS Camera Station. If there are more cameras on your network than you have a license for, the Add/Edit Cameras dialog will pop up.

  • Page 31: Create Views

    AXIS Camera Station - How to... Enabled - The Enabled box should be checked. Recordings and Live View are not possible from this camera, if this box is not checked 4. A valid administrator user name and password are required to access and configure Axis network cameras and video encoders.
  • Page 32 4. Click OK to save settings and close dialog. Create a sequence With AXIS Camera Station, you can set up sequenced views from multiple cameras. Each sequence can be set with a unique combination of camera views and variable dwell time.
  • Page 33 AXIS Camera Station - How to... 6. Click OK to save settings and close dialog. Create a camera view 1. Right-click on My Views or Shared Views and select New Camera View..2. Specify a name for this camera view.
  • Page 34 AXIS Camera Station - How to... Drag-and-drop cameras, views and other maps on the map. 5. To delete a view on the map, select the view and click Delete View. 6. Click OK to save settings and close the dialog.

  • Page 35: Add A Preset Position

    AXIS Camera Station - How to... Create a new web page Integrate your external web applications into AXIS Camera Station. Web pages can be shown in a split or a sequence together with live video. 1. Enter a name for the web page 2.

  • Page 36: Set Up Recording

    AXIS Camera Station - How to... To change the location of where recordings will be stored, click Edit and enter a new directory. Recording storage settings for cameras To enter or change storage settings for individual cameras from Configuration > Recording Storage: 1.

  • Page 37: Manual Recording

    Motion triggered recording Motion can be detected by all Axis network cameras. Recording only when motion is detected will save hard disk space compared to other options such as recording continuously. Motion Detection Recording can be configured using the Event Configuration Wizard or the Recording Settings dialog as described here.
  • Page 38 AXIS Camera Station - How to... 2. Click the Motion Settings button to configure motion detection windows. 3. Set the area for motion detection by clicking on the Add button. 4. Make sure the Include radio button has been selected.

  • Page 39: Configure Media Profile Settings

    For more information about input/output ports, refer to the camera's User's Manual. To add an I/O port to AXIS Camera Station: 1. To open the I/O Settings dialog, choose menu item Configuration > I/O Settings.

  • Page 40: Set Up Schedules

    AXIS Camera Station - How to... Initial State Output ports can be set to an initial state upon startup and when AXIS Camera Station establishes contact with the camera. Check ‘On startup set to’ to enable setting the initial state of the output port and choose the initial state of the Output port from the drop-down list.

  • Page 41: Send E-Mail Notification On System Alarm

    AXIS Camera Station - How to... Send e-mail notification on system alarm A system alarm occurs when connection is lost to a camera, access to a recording disk is denied, or when a recording disk is full. Here you can set up an e-mail notification when a system alarm occurs.

  • Page 42: Event Configuration Wizard

    Event Configuration Wizard Event Configuration Wizard helps you set up rules for triggers and actions in AXIS Camera Station. By setting up a rule you can design actions to events; for instance when motion is detected, a siren will sound and recording will begin on designated cameras.

  • Page 43: Add Actions

    AXIS Camera Station - Event Configuration Wizard 2. Choose the port and the trigger’s state to activate an event from the drop-down lists. In this example, the door switch is connected to the input port of the camera viewing the Garage backdoor. The event should be triggered when the door is opened.

  • Page 44: Setting A Schedule

    6. To attach camera snapshots, click Select Cameras... and choose the cameras to include snapshots from. 7. Click OK to save the e-mail. Note: E-mails cannot be sent by AXIS Camera Station if an SMTP server has not been added. Go to SMTP servers under Options.

  • Page 45: Rule Details

    AXIS Camera Station - Event Configuration Wizard Rule details Click Next to go to the Details section. Type a descriptive name for the Rule and make sure the Enable this rule box is checked. Click Finish to complete the rule.

  • Page 46: Network And Security Configuration

    Camera Station Server and the cameras in the system. Cameras outside of the local network To include cameras in AXIS Camera Station that lie on the other side of a proxy server you must configure AXIS Camera Station to use the proxy.

  • Page 47: Axis Camera Station Client Behind A Firewall

    AXIS Camera Station Client From the AXIS Camera Station Client connection dialog, select the appropriate option depending on your setup. Direct connection - Select this option if there is no proxy server between AXIS Camera Station Client and AXIS Camera Station Server.
  • Page 48 AXIS Camera Station - Network and Security Configuration Port - Enter the port number of the proxy server. Do not use proxy server for addresses beginning with - Allows you to exclude certain servers from access by the proxy. Use semicolons to separate the entries.

  • Page 49: User Permissions

    Using Windows Active Directory, a high level of security can be implemented in AXIS Camera Station when granting user permissions. Before users can be granted access to AXIS Camera Station, they must be added to the local computer or have an Active Directory user account.
  • Page 50 AXIS Camera Station - Network and Security Configuration For Input/Output ports to be visible here, they must be added first through I/O Settings. See Add Inputs and Outputs, on page...

  • Page 51: Camera Management

    Note that a camera can have more than one tag. So if you create a tag for managing a particular camera model, a camera that has a model tag can also have another tag for cameras placed in a particular location. The Camera Management workspace lists all cameras added to AXIS Camera Station. The following categories cannot be edited: All cameras - Shows all cameras that have been added to AXIS Camera Station.

  • Page 52: Manage Ip Settings

    Assigning the following IP address - Choose this option if you know what IP address, Subnet mask and Default router to enter Advanced - Take this option if you would like Axis Camera Station to find an IP address in a specific range. Assign IP Address dialog opens. Enter the range of IP addresses that the cameras can use and the subnet mask and default router details.

  • Page 53: Import/Export Firmware

    AXIS Camera Station - Camera Management Import/Export Firmware Here you can manage the available firmware files. Download To see if there is a new firmware version for a camera model, click File > Import/Export > Firmware. Click Check for Updates to get an updated list of firmware.

  • Page 54: Set Date And Time

    AXIS Camera Station - Camera Management Set Date and Time Configure the date and time for your Axis product to follow the date and time of your workstation, an NTP server, or set the date and time manually. Camera time This box lists the current date and time for your Axis product.

  • Page 55: Axis Camera Station Service Control

    Open AXIS Camera Station Service Control from the pop-up menu or from Windows Start > All Programs > AXIS Camera Station 3 > AXIS Camera Station Tools >...
  • Page 56 If there is a direct connection with the Client and cameras in the system the default Direct connection radio button should be selected. If AXIS Camera Station Server is behind a proxy server, and cameras and/or clients are outside the proxy server, modify the proxy settings manually by selecting Use manual proxy settings.
  • Page 57 AXIS Camera Station - AXIS Camera Station Service Control Server status Server status shows the current status of the AXIS Camera Station Server. The buttons Start, Stop or Restart change the server status.

  • Page 58: Axis Camera Station Service Administration

    AXIS Camera Station Service Administration This console application has the same functions as AXIS Camera Station Service Control. It can be used from the command prompt or from a batch script to start and stop the service or backup the database, etc., which allows for automating and scheduling of administrative tasks.

  • Page 59: Supported Operations

    AXIS Camera Station - AXIS Camera Station Service Administration Supported operations Command Description AcsAdminConsole --help List a summary of the supported operations AcsAdminConsole --backup Back up the database. Each backup generates two timestamped files named acs_user_<date_time>.fdb and license_user_<date_time>.fdb. For information on how to restore the database, see Lost data, on page 62.

  • Page 60: Troubleshooting

    Symptoms, possible causes and remedial actions Area zoom Area zoom does not work. Area zoom is not supported by AXIS 209MFD and AXIS 212 PTZ. Use the digital or mechanical PTZ controls instead. Audio There is no audio from one or more Follow these steps to troubleshoot audio.
  • Page 61 • Check that the user has access rights to AXIS Camera Station Server • If AXIS Camera Station client is running on Microsoft Vista and the user has not been added to the server, but is a member of the local administrators group on the server, the client can be started by right-clicking on the shortcut and selecting Run As Administrator.
  • Page 62 AXIS Camera Station - Troubleshooting Recording storage Network disk is listed as "Unavailable" The computer that AXIS Camera Station Server is installed on, should be part of the same domain as the shared folder that is entered as a Network disk.
  • Page 63 Contact Customer Support Technical support is available for licensed versions of AXIS Camera Station with a valid support license. Please check if you have a valid support license by selecting Options > Licenses in your AXIS Camera Station Client. If your support license has expired please obtain a new support license from your Axis reseller.

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