Trouble Shooting - Dimplex DAC12AC User Manual

3. End of Season
1. Pull out the plug from the drain mouth and remove the water from the
drain pan (Fig. 10).
2. Keep the unit running in Fan mode for several hours to ensure the inside
of the unit is dry.
3. Switch off the unit and disconnect the plug from the power supply.
4. Remove the exhaust duct and keep stored in a safe dry place.
5. Take the batteries out of the remote control and keep in a dry place.
6. Wrap the unit with the plastic bag, and keep it in a dry place.

Trouble Shooting

Before contacting a professional please read the following troubleshooting guide.
Issue
The unit does not work
The unit does not seem
to perform
The unit is noisy.
The compressor does not
work
The unit starts and stops
frequently
The remote control does
not function
CAUTION: Switch off the unit and unplug it immediately if anything abnormal occurs. Then
contact the Dimplex Customer Care Line.
Reason
No power supply
The LCD is flashing P2
Timer function is active
In direct sunlight
Windows/doors open, many
people or a heat source in the
room.
Dirty filter.
Air inlet or air outlet is blocked.
Room temperature is lower than
then selected value.
The unit is not on flat surface.
The overheat protection is
probably activated.
Is the voltage normal?
Is the exhaust tube attached
correctly or is it bent.
Have you added an extra exhaust
tube
Distance is too great.
Remote control signal not
detected by the control panel.
The batteries are drained.
9
Solution
Check it is plugged in properly, turn the
power-on and turn on the unit.
Turn unit off at power
Drain the water tank.
outlet to reset.
Cancel timer function.
Draw the curtains
Close windows/doors, remove the heat
source if possible.
Clean or replace the air filter(s).
Remove the blockage.
Change temperature selection.
Place the unit on an even, solid surface
(less vibrations).
Wait 3 minutes until the temperature has
decreased, then turn the unit on again.
Turn off the unit if the voltage is
abnormal.
Set the exhaust tube correctly.
Remove the extra tube.
Make sure the remote control is
correctly aimed at the control panel.
Replace the batteries.
Fig. 10