The Product Does Not Print; All Lights Are Off; The Control Panel Or Lights Are On; Using The Postscript Printer Driver - Epson WF-5110 User Manual

User's Guide

The Product Does Not Print

All lights are off

❏ Press the P button to make sure the product is on.
❏ Make sure that the power cord is securely plugged in.
❏ Make sure that your outlet works and is not controlled by a wall switch or timer.

The control panel or lights are on

❏ Turn off the product and computer. Make sure the product's interface cable is securely plugged in.
❏ If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.
❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to
your computer without the USB hub.
❏ If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
❏ If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
❏ Users of Windows can clear any stalled print jobs from the Windows Spooler.
"Canceling printing" on page 34
&
❏ Uninstall the printer driver, then reinstall it.
"Uninstalling Your Software" on page 81
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Using the PostScript Printer Driver

Note:
Depending on your computer's environment, the actual menu and text on the printer driver may differ.
The product does not print
❏ Check that the Printing Language is set to Auto or PS3 on the product.
"System Administration Settings" on page 46
&
❏ In Windows, if a large number of jobs are sent, print data may not be sent correctly from the spooler. In this case,
select Print directly to the printer from the printer's properties on the computer.
"Accessing printer properties for Windows" on page 29
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Troubleshooting for Printing
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