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TROUBLESHOOTING
Symptom
1. Fireplace turns off and will not
turn on and an audible beeping
noise can be heard.
2. Flame is fi xed (unmoving).
3. Dim or poorly visible fl ame or log
set and ember is not glowing.
4. Flame sputters.
5. Remote control does not work.
6. Circuit breaker trips or fuse blows
when the unit is turned on.
Possible Causes
Fireplace has overheated.
Wiring may be loose or the fl ame
motor may be defective.
Light bulb(s) burnt out or wiring
is loose.
Flame motor is defective.
Low batteries.Unit switch and/or
wall switch in "on" position.
Improper circuit current rating.
NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.
Who Performs Corrective
Action
Homeowner
Qualifi ed service technician Inspect all wiring for loose connec-
Homeowner
Qualifi ed service technician Replace fl ame motor.
Homeowner
Qualifi ed service technician Check the house circuit to ensure it is
Corrective Action
The appliance is protected with a safety
device to prevent it from overheating. If
the fi replace should overheat, a thermal
switch will disconnect power to the
unit and will not come back on without
being reset. Reset it by turning the
main power switch off (or optional wall
switch or wall thermostat, if installed)
and waiting 10 minutes then turning it
back on. If the thermal switch continues
to trip repeatedly contact a qualifi ed
service technician.
tions. If the wire connections are good,
replace the fl ame motor.
Inspect all wiring for loose connec-
tions and repair or replace if neces-
sary. Inspect light bulbs and replace
if necessary.
Replace aa batteries in remote control.
If problem persists, there may have
been a loss of power to the unit as a
possible result from a power failure
(i.E. Breaker tripped).
Turn off main power on/off switch (see
fi gure 4) and/or optional wall switch (if
applicable).
on a dedicated circuit with proper amp.
Rating. If the circuit breaker continues
to trip (or blown fuses), inspect wiring
for a loose connection or a dead short.
Repair or replace wiring and/or con-
nectors as necessary.
15
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