Chevrolet 2011 Malibu Owner's Manual page 372

13-14 Customer Information
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program (U.S.
and Canada) on page 13 8 or
Roadside Assistance Program
(Mexico) on page 13 10.
Gather the following information:
Driver name, address, and
telephone number.
Driver license number.
Owner name, address, and
telephone number.
Vehicle license plate number.
Vehicle make, model, and
model year.
Vehicle Identification
Number (VIN).
Insurance company and policy
number.
General description of the
damage to the other vehicle.
I n f o r ma t i o n P r o v i d e d b y :
Choose a reputable repair facility
that uses quality replacement parts.
See Collision Parts earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3 31.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.