GE 30234 User Manual page 22

Appendix
Problem
Static or noise on
line
Phone does not ring
Cannot dial from
memory locations
Cannot be heard by
other party
• If you have DSL high speed Internet service, be
sure you have a DSL filter installed at every jack
where a phone is installed.
• Check your telephone line cord and handset coiled
cord for wear and tear. If the line cord is worn or
cut, replace with another cord.
• Check for noise on other telephones on the same
line. Disconnect all phones and plug one phone
in at a time. If the noise/static persists, it could
be the problem of the jack; if the noise/static
persists on all jacks, it could be the problem of the
telephone line. Check with your telephone service
provider (charges may apply).
• Make sure the RINGER VOL switch is set to LOW
or HI.
• You may have too many extension phones on your
line. Unplug some extension phones.
• Check for a dial tone. If there is no dial tone, see
solutions for No dial tone.
• Make sure you stored the memory buttons
correctly. Try restoring the memory location. Be
sure to include any dialing prefixes like "1" and/
or an area code just as you would if dialing the
number manually (see Memory on page 12).
• Make sure the telephone is properly installed. Lift
the handset and listen for a dial tone. If you don't
hear a dial tone, recheck or repeat the installation
steps.
• Make sure the telephone line cord is securely
plugged in.
• Make sure extension phones are not in use at the
same time you are using the phone. It is normal
for the volume to drop when additional extension
phones are used at the same time.
19
Cause/solution