Table Of Contents - Alcatel Advanced Reflexes User Manual

Table of Contents

References Used In The Documentation4
System Information5
Station Information5
Display8
Navigation Concept9
Keys And Icons10
Call Icons11
Feature Icons11
Installing The Label On The Terminal12
Fixed Keys12
Audio Keys13
Alphabetical Keypad13
Contents14
Making An External Call20
Making An Internal Call20
Calling The Attendant21
Consulation Call21
Calling An Associate22
Answering A Call22
Answering Other Calls During A Conversation22
Transferring A Call23
Putting A Call On Hold24
If You Forget Or "Lose" A Call On Hold24
Switching Between Calls (Broker Calls)24
Picking Up Calls Ringing At Other Terminals25
Calling - Using Your Personal Directory25
To Switch Between Calls25
Calling - Using A Programmed Station Key26
Talking With Two Other People26
To Add Additional Parties To A Three-Way Call27
Parking A Call28
To Park A Call28
To Recover Your Parked Call At The Destination Station28
Requesting A Callback (From Idle Or Busy Stations)29
Camp-On An Internal Party Who Is Busy29
Answering A Night Service Bell30
Entering A Scheduled30
Transferring A Caller Into The Conference31
Moderated Conference31
Calling A Number - Using The System Directory32
Barge-In To An Internal Conversation33
Privacy/Protection Against Barge-In33
Contacting A Party Whose Calls Are Being Forwarded Or Blocked33
Calling A Party Through The Station Speaker34
Interphone Mode And Hands-Free34
Hunt Groups35
Temporarily Leaving Your Hunt Group35
Returning To Your Hunt Group36
Putting A Call On Common Hold36
Sending A Text Message To An Internal Party37
Sending A Text Message38
Sending A Text Message To An External Party38
Calling An Internal Party On A Pager38
Leaving A Direct Voice Message39
Dial-By-Name39
Alcatel Multi-Line Appearance (Mla) Configuration40
Incoming Call41
Calling Using An Mla Line41
Group Hold - Via Mla Key41
Private Hold42
Transferring Calls42
Consultation Call42
Incoming Non-Mla Calls43
Personalizing Your Terminal45
Programming A Feature On A Programmable Key46
Feature Groups46
To Access Feature Groups47
Programming Your Personal Code50
Choosing A Display Language50
Making Or Taking A Call Without Lifting The Handset51
Programming Your Personal Directory51
Entry Corrections52
Switching On The Station Speaker During A Call52
Adjusting Handset Volume During A Call53
Switching Off The Microhphone (Mute)53
Calling The Last Number Dialed (Redial)53
Adjusting The Ringer - Melody And Volume53
Adjusting The Display Viewing Angle54
Changing The Associate Number55
Identifying The Terminal55
Setting An Appointment Reminder55
Multiple Appointment Reminder56
Do Not Disturb57
Forwarding Calls When You Are Busy58
Saving A Number, To Call It Later59
Hiding Your Identity59
Hiding Your Caller's Identity60
Allocating Calls To Customer Account Codes60
Determining The Cost Of Your Last External Call60
Calling An External "Private" Number61
Twin-Set Configuration61
Forwarding Calls To Another Number64
Overflowing Calls To An Associate Number64
Forward On No Answer65
Forward On Busy Or No Answer66
Forwarding Your Calls From A Different Terminal66
Forwarding Your Calls From The Terminal You Are On67
Forwarding Calls From Any Terminal Within Company67
Forwarding Calls To A Recorded Message68
Canceling Forwarding68
Selective Forwarding69
Checking Messages70
Accessing And Answering Callback Requests70
Leaving A Text Message ("I Am Away") For Internal Callers71
Reading Internal Text Messages Left In Your Absence72
Reviewing The List Of Internal Calls73
Checking Voice Main Messages74
Locking Your Terminal74
Forwarding Your Calls To Your Personal Pages74
Calling Back The Last Internal Caller Whose Call Went Unanswered76
Reviewing The Log Of External Calls76
Glossary77
Index80